Fred Martin Superstore

While being repaired an employee stole $2300, 00 that was in my keep. The police were called and there employee was arrested.At first they admitted to the theft, then after consulting there legal team the backed out of the claim. The camara was doctored. My advice steer clear of this business!

Their policy love it or leave is BS. I returned the vehicle on the 9th day to have it looked at for a miss and they kept it 6 days so now they say I'm past the time to return it. They shouldn't make false claim to give the customer false sense of security.

I was a repeat customer of Fred Martin's (Barberton, Ohio) when I visited on 12/14/20 to try to make a deal on a 2021 Jeep Cherokee Latitude Lux (NOT the Anniversary edition, just one with a 6 cyl and heated seats). John the sales manager put together a deal that was a rip-off. Low-balled my trade (a 2020 Jeep Cherokee Altitude 4x4, Hydro Blue, with 3700 miles in showroom condition) by $2,000, and refused any dealer discount. Tried to make me feel guilty for not agreeing to the purchase. Went into tirades and childish hissy fits. After 2 hours of trying in vain to get a better deal, I told John forget it and he BANNED ME from the dealership -- told me to NEVER COME BACK. A repeat customer. So... the next day, I went to Diehl Chrysler in Salem, Ohio, who gave me a much better deal ($2,000 more for my trade and a dealer discount on the new Jeep) and I purchased a
2021 Jeep Cherokee Latitude Lux Anniversary Edition with a sunroof, 19" tires and wheels, dual zone climate, 8.4" touchscreen and other options... and I got it for the SAME PRICE Fred Martin would have charged me for their bare-bones Jeep with none of these options. I'll be going to Diehl in Salem from now on whenever I am in the market for a new Chrysler... and i'll enjoy NEVER DOING BUSINESS AGAIN WITH FRED MARTIN.