Freepik

Was a customer for many years, subscription of $9.99USD a month. With zero warning they cancel my subscription thru Paypal and send me a link to re-subscribe at $24.99USD a month. More than %150 increase in price. I contacted support and they do not care in the least. A too bad attitude was shown.

I was looking for images for a website. The images were expensive from the other sites. This site is perfect for downloading images and adjusting them using Adobe illustrator. It is a little steep if you aren't using it for commercial purposes. It limits you to 100 images per day. It is great for image resolution on the free images as well. The only reason it isn't rated 5 stars is that you get charged whether you download or not. I see their images everywhere. Some great illustrators.

A good place to go for free pictures to use.
The results at the top of each page are usually from a pay per use site, so be sure to skip past those.
Lost of pictures to choose from. Good for making avis and decorating.

Before you purchase the membership, please check closely of their terms of usage. For instance, the images cannot be used as main element of your design. If you use multiple image from their site in your design, it is also counted as main element. I purchased the premium membership even after the negative reviews here. I noticed their more detailed terms of use later of the day and I contacted their customer service. They were kind to issue a refund without much trouble for me. I would say that they have a ton of functional and nice designs, but you do need to navigate through their terms of use to make good use the resources while following the rules. It is a great website for the wonderful images and they are kind to provide them for free if you make attributions.
Tingting

Its a amazing resource website for vectors and PSD. It have high quality of vectors and psd for free. Mostly i got my required from this freepik. For freelancers, hobbyist and student this website is a amazing choice Thank You Freepik for your amazing source and help

Great, I use it very often. Great quality images. Got a Premium account right away, and cancelled my subscriptions to other stockphoto platforms. I would like to see Freepik extented to video and audio footage.

I have been a member for a year when it was time to auto-renew, I thought I had turned auto-renew off, but apparently, I did not. I saw I was charged. I contacted customer support and requested a refund and they did so without hesitation. The only reason I canceled was that I did not use it enough.

Great product and customer service.

I have activated a subscription with Slidesgo, a Freepik company that sell Google Slide templates.
I have used my credit card and I have associated the account to my email address.
However for some reason, the membership is now only acessible using Facebook or Google Account and there is no way to login using email + password.
For this reason not only I am not able to use my subscription but I also cannot cancel it or remove my credit card from the account.
I have written many times to the support but they have never replied.
I suggest to stay away from them.
Best Regards

I used this service for less than a month. I cancelled my subscription (with confirmation) after only a couple of weeks. I was charged a second time. I went in and cancelled again (which should not have been possible (with another confirmation) and e-mailed the company about their fraudulent charges. I was charged a THIRD time. Now, I've been charged a FOURTH time! Make it STOP! I tried to cancel AGAIN and it didn't allow me, which is further proof it's charging me without a subscription. I have messaged their customer support again. There are plenty of other sites offering the same graphics and services that are professional and have a REAL customer service team. BUYER BEWARE!

Purchased a subscription from them online, a few days later I saw that it was not for me after all. Submitted PayPall claim. Then contacted customer service. Clerk tells me that I have to delete the PayPall claim first, to receive the refund. Did that, then they tell me it is impossible to get the refund. Reason why, they don't say anything about it. Perhaps it had mainly to do with the fact that they were afraid of the PayPall claim, that PayPall would accept the teruble payment - if they do not respond. I never visit the platform, customer service is really corrupt! Watch what you do here!

You have so many things that I want and am so grateful that you have what I need. I love just sitting here going through all the graphics that you have available and downloading them... TYSVM for all your hard work! ;)

Freepik has a great selection of vectors, photos, and PSD files. That's why I've been a premium member for years.

Just before Thanksgiving I started getting 3-5 image captchas on EVERY SINGLE DOWNLOAD. I grab dozens of images per day sometimes so this has become excessive and frustrating.

Customer service told me it was a bug and should be fixed so I renewed my account with the Black Friday sale. Turns out the problem is not fixed. I downloaded 20 images yesterday and played "find the traffic light"at least 75 times

This is ridiculous! You DO NOT need to verify I'm human that many times in the space of an hour. Fix your website please.

For at least 5 years my number one site to search graphic resources, mainly vectors. Used to be all free but now keep a great price for subscription, worth a lot. Always growing.

One of the most useful websites, it helped me in a lot of projects and even in my daily designing tasks, whether posts or videos, all I can offer them are these phrases "Thank you"

Even though I've limited my search to FREE almost half of the results in the FREE section redirect me to PAID content. For the most part it redirects me to shutterstock.com in the section of the results that claim to be free. This is beyond irritating to find something that is perfect only to be redirected to a paid site.

I can't say anything more than in the title of my review. I haven't found any other place like that on the internet. These vector graphics are just AMAZING.

I have subscribed for monthly premium because they did not have a one month limited option. I did use a few of their icons for my presentation. I have followed instructions to go to settings and unsubscribe from monthly premium. No email notification was send. Sniffing problems from no notification, and no customer support phone number, I have saved the web response about cancellation of the subscription. And in the busy life forgot about it until 6 month later I have received a notification from freepik that they can't charge my card, (It was cancelled for other reasons). I have contacted their customer support and provided the documented cancelation. Unfortunately, just the screenshot survived after 6 month. Attaching. They responded that they can refund for one month only and that this is my problem. I kind of agree, I should have been paying closer attention to early warning signs. Business is focused on cheating and their icons are not actually good, combining with the price it came to $5/icon. LOL.

I am SO grateful to Freepik! As a designer I need tons of assets, quickly with no quirks, and Freepik always has what I need. I love that you get. Ai files so you can tailor the designs also, and I love that I can send some of my beginner designers here to use the free pics. They are amazing! I CAN'T LIVE WITHOUT FREEPIK! Love love love!

Freepik used to be great. I'm sure for the first while its great to everyone. At some point that gives way to banned with dubious reasoning, while incompetent support does nothing but try to placate your concerns with false promises, as your credit card is being charged over and over while you have no access to the site due to them unilaterally preventing you from doing so. I was told that if I did x and y, my account would be restored. I agreed, only for them to go silent for nearly a week. It is ransom, as you cannot disable the subscription while you are blocked.

They aren't just money hungry... they're immoral, possibly homophobic, most likely infringing on copyrights, and they make the rules up as they go along, without actually telling anyone. This is what lets them block people from accessing the site while charging them still for as long as they can. They do not honor the agreement they make when they take your cash.

'Antonio' will tell you they have a security dept, and a tech dept. I've never actually spoken to anyone other than Antonio. I'm pretty sure its just one criminal, reselling other peoples work and trying to maximize profits at the expense of every person who they can con into trusting them. They are crooks, plain and simple. If you're thinking about going premium, DON'T. If you're an artist who works there, quit and go to Envato. Don't let them exploit you the way they've exploited so many others.

This page will charge you randomly, and the customer service has no response, just the standard message. No one helps, and you can't cancel your subscription. Horrific in every way. AVOID

Better check their Terms of Use closely before agreeing to them. I got charged $120 for a service never used, and when I contacted them about the unauthorized charges they told me I had in fact authorized them simply by agreeing to their Terms of Use when I opened the account. I contacted them multiple times telling them that my account showed it was on a free plan and I complained that I was still being charged. They confirmed that the account was indeed on a free plan—yet they continued to allow the charges. I had to flag the charges with my bank in order to even get the charges to stop. I requested a refund from Freepik for the unauthorized charges and was denied because I had "agreed to the terms". So all that money was wasted for nothing and they walk away without consequence. There is absolutely no way that I'm the only customer screwed over like this. The chargebacks for this company must be through the roof with shady terms like that. So watch yourself when you create an account with them. If you don't have money to waste, be sure you don't input your payment info into their system at any point in time or they'll just charge the heck out of you—without remorse or consequence.

After years as a free profile, I decided to become Premium, to take advantage of all the graphics that the site offers. Graphics in good taste and quality. I highly recommend it to you.

I paid for a 7.50 a month subscription. Freepik took a full year out of my account. I just wanted the monthly plan. I did not authorize them to take out any more than 7.50.