French Crown

Never ever buy anything from French Crown Luxury.
They are big time cheaters and fraud.
Returned 2 packages of 4 orders worth $250-300 and now they are saying both are not received. The status shows delivered for Both.
They don't even reply to your mails. Even the CEO doesn't care

I ordered 2 order 3 shirts each (buy 2 get 1) 6 shirts total 5k for each order.For 7 days they continuously showed order will ship in 2 days,then I read reviews here and sent a mail to them and I got reassurance that I will get the product soon.
Today I got it but one shirt is missing from each order and the bill on the package shows 3395.
Product is also really really average and you can toatally get it for half the price they are selling at other good sites.Don't waste your money and time.

After trying unsuccessfully to reach customer service regarding a problem with my recent order I decided to try and reach out to the CEO of French Crown. He responding with obscenities and a gay slur. So if you want poor quality merchandise and hate this is definitely your company! See screen shot as proof. The company claimed they are conducting a "full investigation" but instead they are simply blocking angry comments about this incident.

In general French Crown's products are good. However if there is a problem their customer service is terrible. They sent my last order to an old address where I haven't lived in two years and the package is lost. Despite many attempts on my part to resolve the problem they do not respond.

The calculation of price payable is

5 shirts for 1997+2497+2797+2997+1997=******* less one free 1997=******* less 15% MPSHYPB ie 1543.20=8744.80 less 5%for prepaid 437.24=8407.56 the net payable. You have charged Rs.*******.24 is an excess of Rs.1654=68.

Prepaid is allowed 2% instead of allowable 5%. You have not allowed your own committed discount of 15% MPSHYPB.

Please refund me the same urgently. Alternatively you confirm that the excess amount charged + Cash discount in lieu of above order will be adjusted in next order.

No customer care executive responded. Wanna cancel the order placed by their fraudster means n promise.

Imagine French Crown never bother to reply n ratify. Order of 5 more shirts is already due but they don't sort out the issue.

Worst customer experience.

Lajpat Ray

I ordered a 2 piece suit and a tie-pocket square combo with a total price of around *******.
These guys decided to pack the above 3 items and a free gift in a box smaller than a sneaker box! Imagine!
And adding to that they didn't even send any cover to keep my suit.
When I received my suit, it was all ruined and had wrinkles all over it. It already looks worn even before trying it on! On top of it, when I tried to raise a concern I only received 1 response, probably automated, that your complaint will be addressed shortly, which was never addressed.
After that they decided to IGNORE my emails.
Definitely not buying from this fraud company ever again and urge people not to rely on social media ads.
Stay aware!

French Crown is a total disappointment. Their products are shoddily made with terrible craftsmanship, and the fittings are way off. I spent 15,000 INR and have received no response for a refund, even though I returned the items over 15 days ago. Avoid them at all costs.

Ordered two shirts "express shipping". 20 days later, my order still has not shipped and communication with customer service does no good. I have sought recourse through PayPal. Shame, they have great looking clothes.

This store is awful! I placed an order over 10 days ago for two waistcoats. None us shipped & they won't refund! I placed two orders and one of them was a mistake. I have been trying to contact them for two weeks with no luck! Save yourself the trouble and stay away. Also, heads up, they even ask for a tip on your checkout!

I ordered a Large shirt from this company, but was sent a Small. I did not notice the size was wrong as I did not think they would make such a dumb mistake--I only checked to make sure it was the right design. I need this shirt for a wedding coming up in 2 weeks, and now that I've realized the error, the company has said "We have a 60-day return/exchange policy period. If there is any problem with the order you have to inform us in this period."

Even though it was entirely their mistake, they are unwilling to help out their customer. What aj oke!

So i have ordered 3 suits worth 25k from from FC on October 24 for my sister engagement, received the product on nov 5, so there were sizing issue due to which i decided to exchange and returned all 3, they were picked up on nov 9, so i requested them to send it on urgent basis before 24 November for the event for which i bought, they told me they will send it asap, after messaging and calling them regularly they did not send it, so i wore normal formal for the event, but that was also fine, then i asked them when they are gonna send, they keep on telling lies and lies( sir manufacturing mai hai, production mai hai, quality checking mai hai etc). I wanted to abuse them but i decided not to and learnt my lesson. Today on December 14 i received my suits, but now they are of no use to me. Such a pathetic after sales service. Wasted my hard earned money. Be safe, don't buy. They don't even gave suit bag, 3 suits stuffed in a box. Picture attached.

I bought 4 shirts and two pants. Shirts are good in fitting cant say about how long they survive after having worst experience of service.
Pants are like my Grandpaa style and I totally dont know the tailor still exist in this world who make such pants. So, I decided to return, now here the fraud starts.
Got my parcel on 30 April and returned request generated on 31 April. Today is 15 April and after two emails and phone calls I am still waiting for return.
So, I explored their website to review but there is no options one can review and the reviews they posted are all fake. Even the names of customer care executives are also like Veronica and Robert which makes them seem an international company.

Please keep away from such companies and dont buy directly from their websites, go instead on amazon or something who return your products on time and gave you your money back.

I've turned from admiring their products to being frustrated and by now angry with French Crown. Single-handed they are giving India a bad or at least cautionary reputation. STAY away from their misleading assurances. Order only if you are sure the fit and quality is going to be OK.

We ordered a suit which came quickly but unfortunately did not fit properly so we decided to return it. Countless emails later and we are still waiting for return approval. Their website says they will authorize a return "no questions asked" but what they don't tell you is they are VERY SLOW to respond to emails and come up with every excuse in the book to not refund or authorize a return. In the midst of this aggravation, we received a bill from FedEx for the delivery charge - this is the so-called "free delivery " they advertise!
Not impressed!

Ordered 2 shirts, took 1 month before I got a shipping tracking number. Followed tracking information. The shipper gave wrong address to shipping company. My items were delivered to wrong address. Customer Service insisted I got the items. I asked for delivery confirmation, which showed wrong address. 2 months and still no refund. I disputed the charge with Paypal, customer service kept contacting me to let them try again. I told them that after now 3 months of waiting for 2 shirts that I would NEVER give them my business. Paypay refunded me my money. Stay far away from this company. I do not know if the clothing is adequate, but they definitely wanted to keep my money and not give me any product.

Pathetic quality of cloth, worst road side customer care. Fx in people, cheap in all respects, avoid at any cost

Was a bit skeptical at first because of material and sizing variation but, after receiving this shirt and tried it on it fit great. The feel and quality of the fabric was nice. Very cool fabric. I did have to measure myself to ensure perfect fit prior to ordering. I would definitely recommend this shirt.

This company sent me an item that was not what I expected and when I said I would like to return they refused. They provided no solution, the customer service is horrible and unable to reach.

A good quality fine fabric. There is some stretch at the waist and the Classic Cut is better for me than the modern slim above ankle pant that are great fitting.I'm wearing a pair now. Very comfortable with a good fit.

This shirt is one of the best frech crown purchases I've made so far. It feels amazing, fits awesome, and looks really nice. This shirt is top quality and very affordable. I ended up ordering to more colors.

Fits perfectly (5'10" 180lbs, medium) and I have gotten many complements on it. People are shocked that it's french crown. Fit true to size.They are good quality and look good. Definitely recommended.

Terrible Experience! Worst Customer Service ever! Received a completely damaged tuxedo blazer that cannot be worn. The merchant refuses to send me a label to send this back for refund. After 10 emails back and forth they refuse to send me a label for a problem that is not my fault! They want me to pay to ship it overseas at my expense….don't waste your money or time with this company!

Never, ever, ever buy from French Crown. They are a sub-par clothing company. They sent suit that didn't fit and when I asked for refund they delayed me until I couldn't get refund from my credit card company. And to top it off they sent letter making fun of me.

Horrible customer service. Horrible quality. Horrible in all respects.