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FirstPay

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Overview

FirstPay has a rating of 1.1 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FirstPay most frequently mention credit card, and service01 gmail problems. FirstPay ranks 205th among Payment Processing sites.

  • Service
    1
  • Value
    1
  • Quality
    1
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How would you rate FirstPay?
Top Positive Review

“I should be careful!”

Shela J.
5/18/16

I have the same case as what i've read here.The website was here in canada so i made a canadian payment also. After payment i got an email says they took the amount for my purchased already. But i was surprise when they said Due to the foreign exchange rate the amount that displayed on my statement might be a little bit different from the real price.And says, Bonworth will be displayed on my credit bill. Also the number they provided was in china so i did research on the email that they used for me and the website who took my money and i discovered i am one of the victim too. I tried to cancel but only they says they took my money already.and the rest explanation sounds not credible.My Question is: is it possible that my bank will refund me? Because i feel that i will wait for nothing of what I've ordered.

Top Critical Review

“Fristpay.com and sebnavarro.co.uk scammers”

Damian E.
1/26/16

Both above websites are scams. Asking not to return goods that have come from China as they will not pass customs. I purchased these in good faith As registered to a UK website. You can also search this person on Twitter and he does not respond. Horrible scammers

Reviews (45)

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credit card (5)
Thumbnail of user damiane1
1 review
1 helpful vote
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January 26th, 2016

Both above websites are scams. Asking not to return goods that have come from China as they will not pass customs. I purchased these in good faith As registered to a UK website.
You can also search this person on Twitter and he does not respond. Horrible scammers

Thumbnail of user stevep99
1 review
4 helpful votes
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January 4th, 2016

I thought this was a UK operating business and ordered a pair of Trainers for £66.05, after ordering i had a very vague email not giving me and delivery dates and saying that because of the exchange rate there may be a difference in the transaction amount! Thats probably the only thing they were honest about! Bloody £6 more! I realized that this was a scam company after doing some research like many others on this forum and have now contacted my bank to investigate! So i am crossing my fingers, arms and legs on this one but its not looking good!

Thumbnail of user tome34
1 review
9 helpful votes
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October 9th, 2014

Scam. The site uses other domains to hide behind whilst it steals your payment details. Due diligence should be exercised. A quick search is all that is required to uncover the fraud. Think before you pay!

Thumbnail of user angelak55
1 review
2 helpful votes
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February 28th, 2017

I bought three pairs of shoes from this site. The shoes that were sent to me were awful and not even the same brand, style or colour I ordered, not resembling what I ordered in any way. Getting a refund is impossible. Emails go unanswered and the only response I did get was to tell me there was no record of my transaction. Feeling pretty stupid and down $330.

Thumbnail of user janes155
2 reviews
3 helpful votes
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May 3rd, 2016

For the princely sum of £71 I received 2 odd shoes (not even a matching size!) sent to me from China. No response from website: sensoryfirst.co.uk The receipt came from Fristpay. I'm following that up with my bank now...

Thumbnail of user miae2
1 review
1 helpful vote
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June 29th, 2016

This Company also operates in Sweden with a Swedish adress (ending with. Se). I ordered a pair of Clarks and got a fake pair of Birkenstock... tried to email but there's no answer. I have filed a complaint/refund to my banc and hope that they will pay me back. They said that they do it normally. Can't Believe the level of rudeness by these guys! If only the Money Went to people in great need, but I suspect they are pretty well off after all these scams...

Thumbnail of user aymanf8
1 review
8 helpful votes
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February 19th, 2016

I purchased a pair of Converse trainers thru one of their facade fake online websites, pearlie.se, last week and never heard back from them, despite several emails.
I contacted my credit card bank who assured me that since the seller is not who they presented themselves to be, this would be classified as a fraudulent transaction, and that I am entitled to my money back, which they did credit to my account immediately after I filed a claim.

Thumbnail of user bozs
1 review
7 helpful votes
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January 14th, 2015

This company are a bunch of crooks... They took £125 sterling from me when I ordered a Hackett rugby shirt. I received a fake Abercombie and Fitch grandad shirt worth less than the postage.
I can't communicate with them, all their return addresses are non existent.
Stay away from this lot.

Thumbnail of user pamk17
1 review
2 helpful votes
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May 5th, 2016

This is a total scam. They do not sell you what you ordered! I orderered two independent hats and over a month later I received some sort of batman hat I never ordered. You cannot return it to them for your money back either.

Thumbnail of user johnt238
1 review
6 helpful votes
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August 30th, 2015

I purchase a pair of shoes from WWW.PAWS4GABE.COM in a rush and had a feeling straight away it was some sort of scam. I checked the emails from this seller and cancelled my card. Hope the money did not go to them. Bunch of losers. Should have followed my instinct on the layout of their website.

Thumbnail of user tomk77
1 review
2 helpful votes
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March 9th, 2016

Should be a zero rating. Have a look at nwbfs.co.uk really professional looking site, Similar experience there. Filled out the order form and paid with card. Received an e-mail from fristpay.com, Order paid successfully notified! Please don't reply this e-mail directly as it was sent automatically! There was no notice of when delivery might be expected. Tried to sign in to the account created with to nwbfs.co.uk This message appeared Error: Sorry, there is no match for that email address and/or password. Beware! Don't be fooled really dodgy looking outfit. Since then i received a pair of fake Gucci shoes and decided not to pursue matters further, after reading some of the other reviews.

Thumbnail of user hueyf2
1 review
2 helpful votes
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May 11th, 2016

It is another scam site operated by Fristpay. I ordered a pair of Y-3 shoes. They redirected through a store called Bonworth. Everything was phony. I cancelled my credit card immediately after I read these reviews.

Thumbnail of user amandab32
1 review
9 helpful votes
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February 26th, 2014

It should be possible to give no stars! Site linked to counterfeit Uggs web site uggsinuk.co.uk. All looks very legit but the goods arrived and were obviously counterfeit. The whole presentation of both fristpay.com and uggsinuk.co.uk is very convincing especially as the English is extremely good so no indication whatsoever that the goods come from China or that the payment is processed in China. The first inkling I got that things might not be right was after payment when the confirmation email came through by which time it was too late. Very poor workflow. I checked for locks and other security measures along the way and they were there. It is all window dressing. Highly suspect and should be avoided at all costs.

Thumbnail of user davidm443
2 reviews
4 helpful votes
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May 12th, 2016

Do not buy from this site, ordered a pair of knockoff Oakley sunglasses $28.00 us no shipping or tracking number given, but sure took my money out of my account quickly, this site was a paid advertisement on Facebook (shame on you Mark Zukerberg) for taking money from scammers believe facebook owes me a $28.00 refund, doubt I'll ever see it, since it's in a billionaires pocket now

Thumbnail of user abigailj4
2 reviews
3 helpful votes
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June 21st, 2016

Everyone please beware they now have another company website called lasermaxroll.co.uk.
I have to say something did not feel right when I was ordering but the dress looked really nice and the price reasonable. The minute I pressed send and got the email from fristpay and a service named cheap wedding dresses I knew something was not right. I googled the names and found this site. I had originally found no reviews under lasermaxroll. I called my bank who tell me the money had already been taken (in less than 5 mins!) and the amount was more than I paid for. They also have no information under there shipping and returns tab so bottom line I am sure if I get anything I won't be able to return it. This NOT a UK company but a chinese scam. I don't leave out much hope for getting what I ordered but my bank cannot raise a dispute for 15 days. Oh well let's wait and see. I just felt I need to get the name lasermaxroll into the internet reviews as I did not see any when I initially searched.

Tip for consumers:
Do NOT order from lasermaxroll.co.uk

Thumbnail of user shelaj1
1 review
7 helpful votes
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May 18th, 2016

I have the same case as what i've read here.The website was here in canada so i made a canadian payment also. After payment i got an email says they took the amount for my purchased already. But i was surprise when they said Due to the foreign exchange rate the amount that displayed on my statement might be a little bit different from the real price.And says, Bonworth will be displayed on my credit bill. Also the number they provided was in china so i did research on the email that they used for me and the website who took my money and i discovered i am one of the victim too. I tried to cancel but only they says they took my money already.and the rest explanation sounds not credible.My Question is: is it possible that my bank will refund me? Because i feel that i will wait for nothing of what I've ordered.

Thumbnail of user tiinat
1 review
1 helpful vote
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March 11th, 2016

The payments of this webshop (which is supposed to be located in the Netherlands) http://www.rubyvdsande.nl are also transferred via Fristpay. I just ordered an item before checking for any reviews, and got an ambiguous e-mail from Fristpay - my bank told me that they charged 5 Euros more than they were supposed to do. I closed the credit card and tried to cancel the order, but I am guessing they'll invent some clever tactic for arguing why it is not possible - if responding at all. Looking forward.

Thumbnail of user tazzelw
1 review
5 helpful votes
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September 10th, 2015

Ordered a pair of "Cycleur de Luxe" shoes and got a pair of "stinking" Gucci fakes instead.
Seems no way to get the money back! Contact email adress: *******@gmail.com.

Be careful to go in business with them. They try to make you tired asking for money refund.
Fraud as it best!

Thumbnail of user juliol8
1 review
1 helpful vote
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February 2nd, 2016

I ordered two USB Hard disk with a capacity of 1 TB each one. I paid around 86 EUR for both.
After 2 months, I've received a 64GB USB flash memory (not checked if it works yet). The envelop contains a value reference for $5.00.?

Thumbnail of user janb1
508 reviews
1,295 helpful votes
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January 10th, 2014

... another credit card processing site that operates from China.

The risk that your credit card number will be sold on to other parties is very high. If you did already a transtion via fristpay.com change your card immidiately.

Thumbnail of user lorrainec26
1 review
3 helpful votes
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November 18th, 2015

Ordered a pair of GUESS glasses from "Eyeglasses & Sunglasses" who also trade as 'drainage tankers.co.uk and winwservice with email of *******@gmail.com.

They sent a pair of fake RayBans which were no good to me and not what I ordered. Contacted Emily they will not refund my money all they want me to do is keep the glasses and they will give me 15% refund! Cheeky b@<tards.
Avoid at all costs they are all rip off merchants

Thumbnail of user elenag24
2 reviews
2 helpful votes
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June 4th, 2016

Now is not First Pay, they continue under Fritspay. Google it and you will see hundreds of complaints about these scammers from China. What about a complaint to the Chinesse Embassy in each country - Happy to know their citizens are theifs? Maybe they know already but to tell them in their face can be very pleasant or a kind of compensation from those scammers. Also related to *******@fritspay.com is the email *******@gmail.com - same bastards with different collars. The web they have used to scam me is www.youbuymyhouse.co.uk - They will get caught finally!

Thumbnail of user rosalbas
1 review
4 helpful votes
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May 10th, 2016

Hello everyone I've bought a dress for 80 euro on the website: www.avimingenieria.com and I also received the mail from fristpay.com. When I saw the clients assistance number on the mail I tried to call but noone replied. I sent e mails but noone replied. One month is passed from my order and I didn t receive anything yet... wtf. $#*! people!

Thumbnail of user katherinea6
1 review
2 helpful votes
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November 2nd, 2015

Same stories about below. Placed my order, got an email from *******@gmail.com, really bad grammer etc so started to wonder. Tried to contact them, no answer. They've taken the money from my bank, going to contact the bank now for help. *******@astard!:-(

Thumbnail of user jezicas
1 review
6 helpful votes
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May 29th, 2015

I ordered adidas sneakers BUT canceled the order a few hours later. They didn't react to that and sent it anyway.
I mailed them a few times and their only reply was: "it shipped already, so why cancel it?" A bunch of unproffesional people, I ask myself why they actually have that $#*!ing online website?
DO NOT ORDER THERE!

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