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I approached the customer service, was greeted promptly, politely and helpful. They are professional people. Prompt delivery of my order is amazing. They also helped me solve a few problems I had. DIY does not come naturally to myself, but I did it! I would not hesitate to refer my friends to this business.
I have bought 2 items on 2 different occasions from Furniland. I have never purchased furniture from a website without prior inspection before. The whole experience was new but easy. I was given the tracking number within a day or two after placing my order and my parcels arrived not long afterwards. Super happy with my new purchase! The instructions are clear and the furniture is easy to assemble. Great value for money for a stylish look!
Tip for consumers:
The website was easy to navigate but just in case if there is any issue, I usually just contact the customer support email and I get reply pretty soon.
Products used:
Shoe cabinet, dining chairs
This is the first time I have shopped with this store so I was a little careful in the beginning. I ordered picnic bag trolley set and after waiting for a few days, it was shipped to me, super FAST! The packaging was good and I am pleased with the quality of what I bought. I will recommend Furniland to all my friends.
Tip for consumers:
I usually just key in what I am looking for in the search box and I will find what I am after.
The mattress I bought is super comfy and well made! We are pleasantly surprised! I will be back to get two more bedside tables to complete the guest bedroom.
I always find their support staff friendly helpful and always get my issue resolved. The product was just as advertised. Highly recommended.
Products used:
car side awning roof
The customer service agent responds to my inquiries.
She is highly professional, friendly, and considerate of my needs.
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