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FWRD has a rating of 4.8 stars from 197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FWRD most frequently mention customer service, and fast delivery. FWRD ranks 68th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 hours
1,064 reviews
Always pleasant experience, easy website to navigate, they product selection is fantastic which makes it that much easier to look for things, not overwhelming with too much choices which I always appreciate! Overall it's one of my goes to for any occasion!
Here's a review you can use: I do not recommend FWRD for international orders. If you need to return an item, not only will you have to pay expensive shipping fees back to the US, but they also do not refund duties and taxes. This important detail is not specified in their return policy, and instead, you're told to contact your local customs office for a refund, which is inconvenient and frustrating. I will definitely not be ordering from them again!
Love my new shoes, loved the sale price, and quick shipping!
Out-of-production shoes that I couldn’t find anywhere else
Super fast and easy. Would order from them again in the future.
Great experience. Shipped quickly and received sooner than expected
Great customer care experience to handle my concern quickly and effectively
Happy with the quality of the products and the fast shipping.
Great selection of the items I was looking for and had both items I was looking for in stock. Bought a pair of A. Emery shoes in two colors for our Italy trip. They have been my go-to shoes for walking around Capri and Positano. Comfortable and cute!
I was able to order an item that was hard to find in my daughter's size. The order was processed and shipped very timely.
Only reputable place that I could find the product that I was looking for.
It has been a good shopping experience ans shopping has been quick
Excellent communication and customer service. Thank You. Kean
I think that is a excelent service, atention and my shoes is percext Just like potosí
Tnks solo much
Great service! But wrong size in the right box, disappointing. But great service.
Super easy and quick! Seamless process. Will buy her again!
Best deals and best product.
Love this site. Easy, hassle free and straight forward. Will order more from here for sure.
The collection
* FWRD attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
A hard to find trendy designer items promptly delivered. Exceptional!
A carefully selected list of items, that gives a decent representation without being overwhelming.
Great piece at a great price so I will use you guys again for designer items
Price of the item
The bag came with a dent and the support team was very helpful in finding me a solution
It has items that I couldn’t find on other retailers websites
I am satisfied with the ease of making and receiving an order
I contacted the support about the possibility of reimbursement the discount since the code did not work at the checkout. Unfortunately, never got a response. Pretty upset
Good selection of brands
Better than Nike, better than Amazon,…….Better than any other seller I used to order from. Faster free delivery ever. I recommend buying from
I didn’t hear before for FWRD. I’m sorry. But I found shoes online on your website and zI ordered. Next time I’ll buy again from you. Thank you!
Good discount! And I like the bag being packed so well! The deliver speed is so fast!
Good discount!
This was my first experience with Forward. I received the item quickly, well packaged. Happy.
Item availability.
I will work with that company in the future.! Good price, good service, good quality
Great & fast service with great price
Item was as it was described
I recently had the pleasure of shopping at FWRD, and I must say I was thoroughly impressed with their exceptional service and lightning-fast delivery. As someone with an upcoming event and a tight timeline, I was initially worried that my order wouldn't arrive on time. However, FWRD exceeded all my expectations.
I highly recommend you to anyone looking for a reliable online shopping experience with fast delivery. Their commitment to customer satisfaction is truly commendable, and I will definitely be a returning customer in the future.
When I am looking for an outfit for an upcoming event I searched via internet and I saw them on the list of online shops then I just tried.
I appreciate that I know when I order from Fwrd my order will be shipped within the timeline the company promotes,
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