• G Plans

G Plans

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Overview

G Plans has a rating of 1.0 stars from 253 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about G Plans most frequently mention credit card, customer service, and better business problems. G Plans ranks 400th among Weight Loss sites.

  • Service
    173
  • Value
    172
  • Shipping
    108
  • Returns
    146
  • Quality
    152

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
48
77
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How would you rate G Plans?
Top Positive Review

“Great value”

C C.
6/14/23

Personally I found the app very helpful, I eat a lot of different new things I was not used to and I am slowly but steadily losing weight, at the speed they predicted - no idea how they do it, but it works! Yes, it's pricey and yes, sometimes the whole thing looks doggy, and their customer service is non-existent, but I decided to take a leap of faith and it was worth it! I have been on tons of diets in my life, this is so far my favourite!

Top Critical Review

“Terrible stay away”

Lorie A.
9/4/24

The doctor's appointment and medication is fine but I'm paying extra for a meal plan and app that doesn't work. They trick you into trying their free meals, but then you pay $65.00 for delivery of the "free" meals and then you are committed to buying five more boxes of five for $75.00. On the phone they will tell you that they will cancel it but then they just keep on coming. The "chat" button on their website/app doesn't work as I've tried six times and never once received a response. Stay away - their are other plans. Do your research better than I did mine or I would have found all the complaints. Instead I only found the positive ones that I think they must pay to advertise on those sites.

Reviews (253)

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Reviews that mention popular keywords

customer service (65) credit card (55)
Thumbnail of user hjay37689
1 review
0 helpful votes
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May 5th, 2023

Be careful, they are a scam organization that get you to accept a small charge for 17 and actually bill for 39. Then random charges of $108 and $3 and $75. They are a fraudulent operation. Be careful!

Tip for consumers:
This is a criminal organization

Products used:
None

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Value
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Thumbnail of user jeniferb78
1 review
0 helpful votes
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August 16th, 2022

This company did to me what all the others are saying here, I clicked NO on the additional products they offered and only agreed to a $39 (30 day money back guarantee) trial of their app/meal plan. They charged my card an additional $249 for the "X-Ccelerate bundle" that I know I did not buy. When I contacted the company for a refund, they said they could not give it to me because "I agreed to their Terms of Conditions." What a crock of $#*!! I didn't agree to any terms except those associated with the 30 day trial. I cancelled the trial and they have not credit me back my $39 either. I contacted my credit card company and they are disputing the charges and putting a block on my card for recurrent charges. Hopefully I get a refund!

Tip for consumers:
DON't BUY. TOTAL SCAM!

Products used:
None - screw these scammers

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Value
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Thumbnail of user fatoun7
1 review
2 helpful votes
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September 10th, 2022

Like many in these reviews, I signed up for a $38 plan to be charged and additional $288. Like many I did not see all the extra they say comes with my plan. Like all I asked for a refund immediately which they refused and said I signed up for it. Which I did not. Filled a complaint with my card. Waiting for a resolution.

Products used:
none

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Thumbnail of user taray47
1 review
6 helpful votes
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March 6th, 2022
Verified purchase

THIS IS A SCAM. You will enter your card number thinking you're only being charged $39 and then you'll be charged $290. When you reach out for help, their customer support team will say all charges are non-refundable…. STAY AWAY

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Thumbnail of user peggyk200
1 review
1 helpful vote
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February 5th, 2022

DO not use them. They will not cancel when you ask them to and will continue to draft from your account without your permission. I called for a refund after the drafted from my account without my permission and have yet to see the money put back into my account.

Tip for consumers:
DO NOT USE

Products used:
none

Service
Value
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Quality
Thumbnail of user ericar297
1 review
0 helpful votes
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March 14th, 2022

This company is in the business of scamming people out of their money! DO NOT SIGN UP! Close the tab, immediately! They say they offer money back guarantee…. They will not give me my money back! They are total crooks. You think you are signing up for a trial, then you think it's only $39 then they try to sell you diet pills which are total BS then they try and sell you more plans and more plans and the next thing you know they've taken all your money and they won't give it back and they won't honour their 30 day back guarantee

Tip for consumers:
Move on! To not click a thing!!!!!!!

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Thumbnail of user charlottef85
2 reviews
13 helpful votes
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August 30th, 2022

I originally got roped into this business due to their IG advertisements. It appeared to be a legitimate business; However, after several app glitches and non-responsive customer service support, I quickly realized this was another scam.

Like all the other 1-star reviews state, I signed up and then sent an email to cancel within the week, but G-Plan "claims" that they never received it. I also called their customer service number, which is automated and makes you think you'll be transferred to someone in customer service; however, after waiting on hold, it ultimately hangs up on you, and you never get to speak to anyone.

G-PLANS IS A TOTAL SCAM. Check your bank statements! I didn't notice the cancellation that I requested wasn't processed because they changed how it showed up on my statement for MONTHS! I ultimately had to go through my bank to dispute all the charges since G-Plan will not help you. It's unfortunate a business would operate in this way.

Tip for consumers:
Do not go down this rabbit hole. G-Plans will claim they never received your cancellation requests and will not respond.

Products used:
G-Plan Meal App

Thumbnail of user marcob246
1 review
0 helpful votes
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July 24th, 2023

Its completely rip off. I had 1 bill of £244.00 i was told i can pay the bill in diffrent payment but then they cut my phone off. I am self employed and lost
Ots of work. So i have increase my data but still receiving bills of 95 to 120 pounds x months...SCAMMMMMMMM

Thumbnail of user kfastlove
1 review
0 helpful votes
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May 20th, 2023

Took online quiz, after which it made sense to sign up for 1 month at £19.50 for the results.
However - immediately I saw £33 debit from my account.
So I tried to contact G-plans 24 hr customer service, only to be told via a "bot" that they only answer certain pre-written questions. ( none of which are about overcharges).
Literally 5 minutes into trying to get past the 'bot' another £90 was debited from my account.
I then tried to call their helpline - based in the USA, but it never answered.
So I then looked at the GPlan app and they had put me onto a $156 monthly account. No I did not ask for nor did I sign up for that!
So I did as much as I could in their app - paused the subscription.
I then phoned my cc company and have raised a complaint.
This company ' G-Plans ' is an absolute SCAM.
AVOID AVOID AVOID

Products used:
None, tried to cancel same hour, but the company is a total scam.

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Thumbnail of user meganllpritchard
1 review
0 helpful votes
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April 15th, 2023

I bought an upgraded plan, they don't properly give you the overall cost so when I was billed it's 39$ plus the plan $97 for the year. When I was checking out it said only $97 for the year! I argued this to them, and got no where with their customer service.

Next their "30" day money back only applies if you get the one month program (not repeated) and many terms apply so basically their 30 MONEY BACK is a joke, not applicable to 90% of their products just used as a tool for marketing to make you think you have options if it doesn't work, which you don't!

Also it's a USD company so everything was charged up begging CAD!

DONT BUY save your money the app is basically a glorified cookbook

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Thumbnail of user tarynp41
1 review
3 helpful votes
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April 22nd, 2022

I enrolled in December 2021. I used it for 1 month and cancelled. Unknown to me they hijacked my credit card and set up recurring billing. I contacted them numerous times. I was promised a reimbursement for one m onth. It never happened. They have bilked thousands this way as their BBB complaint status shows and on other review sites. The service is basically just you enter what you ate and when. There is no plan or coaching. Pure BS.

Products used:
NONE Waste of time

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Value
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Quality
Thumbnail of user zeelp2
1 review
0 helpful votes
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July 9th, 2022

Watch out buyers! I signed up for g-plans app and added some of their upsell items for the 3-month plan. To ensure I didn't incur autonew fees, I immediately went into my iphone settings and cancelled autonew because we all know how those sneak up on you! Fast forward, I'm now receiving emails from g-plan trying to charge me $160 for a renewal that I DID NOT agree to. Their rep is not listening to what I'm saying about not signing up and keeps trying to give a free month to make it more palatable. At this point we haven't resolved it but I did have my credit card company decline the charges. In my view, they are running a very scammy operation. Their product is mediocre at best and they have many hidden ways they try to keep you on the hook. I would definitely not recommend g-plan for their lack of transparency on financials alone.

Thumbnail of user julietd39
1 review
0 helpful votes
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February 17th, 2022

I purchased their monthly plan for $39 and was charged $288. They refuse to refund my money even though I cancelled within 6 hours. They claim I purchased some plan that I did not purchase. I have filed complaints with the BBB and my State Attorney General.

Tip for consumers:
Do not give them your credit card information

Products used:
None

Service
Value
Shipping
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Quality
Thumbnail of user anjanetteb11
1 review
1 helpful vote
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May 13th, 2022

I signed for the plan never used it tried to cancel they said it was then I got charged another annual fee and they said it was not refundable they don't allow for refunds. I was evena client and got charged completely scam. Managers will not speak to you and when they give emails to talk to someone they give a non working email. Also never answer there phones takes hours to connect

Tip for consumers:
don't do it

Products used:
nothing and did not recieve refund

Thumbnail of user louisk238
1 review
0 helpful votes
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May 24th, 2023

First off they offer a free trial week and then when you cancel they try to get you with a 59 dollar cancelation fee. They are terrible. I couldn't even choke one meal down. Also neither one of my dogs would eat a piece of the chicken. Pretty much tossed the whole meal in the garbage along with the rest of the unopened meals. Wife asked if we should give them away. I refused to do that to anyone. Also she ended up having to cancel her bank card as it wasn't possible to contact them. The number just kept saying no one was available and when she tried to contact them on line no one called back. If I could rate this company and their meals at minus 5 stars, that's what I would do. In my opinion this is a scam.

Tip for consumers:
Save your money and aggravation. Research this stuff before you start any free trial. My wife linked to this garbage through the my fitness pal app. (Buyer Beware)

Products used:
Meals

Service
Value
Shipping
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Thumbnail of user bryanm796
2 reviews
0 helpful votes
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May 9th, 2023

DO NOT WASTE YOUR MONEY i am not an app person but thought id use this one. Atleast give it a try. Well after being billed 39.99 i realized i had not cancelled. I hit the cancel button to cancel and got a message that i had the pro plan so needed to call *******009 which of course no one answer. I called 3x and left 3 voice mails and no reply. I am going to dispute it with my bank because it is obvious that no one is interested in resolving this issue.

Tip for consumers:
do not waste your money

Products used:
NONE at all i never used the app and cant get a hold of a person to cancel

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Thumbnail of user sunnig2
1 review
0 helpful votes
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May 12th, 2023

I was looking through their information and they automatically took $35.99 out of my account then I get a call from bank about a fraudulent transaction they were trying to charge me another $137they were trying to charge me. Fried was aware of it but somehow the payment still went through. I called the company immediately was I see that I signed up for this and I cannot get a hold of anyone. They said be to a stupid chatbot that does not help me at all I have sent numerous emails to them and I have called their phone number numerous times and each time they say we have higher than expected wait times please speak with our chat bot. I have not received anything from this company or taking anything from them at all I have not even downloaded the app be careful this is the worst company ever.

Tip for consumers:
There are no real people on this site

Products used:
I did not end up using any of the product. I've been trying to get my refund back now for 3 days and all I get is a chatbot.

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Thumbnail of user melissap1200
1 review
2 helpful votes
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October 12th, 2021

On 10/10/2021 I discovered G-Plans online and thought it would
Be interesting to try. I agreed to a charge of $39 to try the app.
And saw on my credit card that I was charged three charges ($39;
$98 and $151). I immediately tried to get a hold of the company
And sent several email and message requests to fi x this as I did
Not authorize these charges. I immediately canceled my
Subscription to prevent any further charges knowing that I did not
Authorize this amount. I then spoke to someone on the phone
Explaining the situation asking for this to be cancelled and the
Unauthorized charges removed. On 10/12/21 I received notice that
A shipment of product was being sent out. Again I did not
Authorize this and asked it be removed and am getting the
Runaround. They are refusing to remove these charges. I was fraudulently upgraded to a plan I did not select
Without my knowledge.

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Thumbnail of user jacobs1371
1 review
0 helpful votes
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December 22nd, 2023

Completely unable to reach them for a resolution. Their website seems to be designed to take your money and then never allow you to receive any benefit or service from them. Their website is a trail of dead ends. There is no telephone number to reach them. DO NOT DO BUSINESS WITH TEM.

Thumbnail of user lisal3473
1 review
0 helpful votes
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August 18th, 2023

This place over charges for the plan and continues to charge ur card even after you have canceled! They have continued to charge even after emailing submitting a cancellation online and chatting with there support. Very upset with them and there service!

Tip for consumers:
Do not try this you will have to cancel your card as they never accept ur cancellation and keep changing it

Products used:
Application

Service
Returns
Thumbnail of user agusitaly
1 review
0 helpful votes
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August 2nd, 2023

This is a terrible company, don't give them money, before paying them the system said I was a good candidate, after payment, they said I wasn't a good candidate. I asked them to cancel 5 minutes after I signed up and they are trying to refund me just part of my money.
Horrible customer service and fraudulent advertising.

Products used:
None because it’s a scam

Service
Value
Shipping
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Thumbnail of user dalen133
1 review
3 helpful votes
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December 28th, 2022

Once I received information on their plan (only get to see it if you buy first), I knew that I would not use it. Within 15 minutes of initially signing up, I tried to cancel. VERY DIFFICULT to find how to do this. They claim they discounted it so much that there's no refund. I never once used their plan, how could I if only received the plan for 15 minutes. They are a ripoff company with bad policies. Totally scammed me out of my money.

Tip for consumers:
do not sign up with them, bad bad bad refund policy

Products used:
absolutely none. They force you to keep their plan for 30 days rather than refund, which I requested a refund immediately after signing up.

Service
Value
Returns
Thumbnail of user cynthiat1005
1 review
3 helpful votes
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December 10th, 2021

I fell into this scam on Facebook and also felt that $39 was a great deal, only to be charged $179.78. I immediately contacted them to cancel and complain only to be told they don't refund. This charge is also a recurring charge, so I had to cancel my credit card to ensure I wouldn't be billed again next month. After multiple emails, my plan has been canceled, but I will not be receiving a refund. This is a money grabbing scam, and if I could rate this company at zero, I would. However, I am leaving this review everywhere I can to try to ensure others are not sucked in.

Thumbnail of user sarahellenl
1 review
1 helpful vote
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March 9th, 2022

I went on to sign up for the app and then was solicited to buy more products at a discount. I received my invoice and was billed for a full year of the app which I never subscribe to a year and products and was charged more for the crappy products. They refused to refund me after multiple emails with some condescending person named Gelou. Stay away from this company. You are much better off doing Weight Watchers, Optavia, or any other program out there. BUYER BEWARE!

Tip for consumers:
Don’t use this site. Stay away from G plans.

Products used:
I will be selling them all.

Service
Value
Shipping
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Thumbnail of user patriciam3279
2 reviews
20 helpful votes
  • Send Message
February 1st, 2022
Verified purchase

I was so excited to try this program out until I saw my bill and was overcharged almost $200 which they claimed I selected (I DID NOT) and now they are refusing to stick by their 30 day money back guarentee. Check out the Better Business Bureau I can't believe how many people they have stolen from! I bought the pro plan and they upgraded my account without consent and changed me an annual fee which they are refusing to refund. Terrible customer service and buisness.

Tip for consumers:
Don't work with this company they are not interested in working with you.

Products used:
This was a purchase for G-Plans it appeared to be a good program but they scammed me out of money. Full refund but they don't provide one.

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