G Plans

They somehow got my information and charged me almost 800.00 dollars for stuff I never signed on for. I had to Google what they are then see all the other scam alerts and reviews

DO NOT BUY! Total scam! I thought I was purchasing a plan for $39.99 TOTAL and then was charged $147.00 and received an email stating that would be the charge per month. Never confirmed a "food box" or "grocery list". Tried cancelling on the website and received a pop up that said I had to cancel by phone. Called three times and left messages as no representative was available. Tried cancelling via chat on the website and received a message someone would contact. Me in 2 hours. Never happened. Sent multiple emails to cancel. No response. I'm disputing the charges through my credit card company.

On the screen where it requires you to schedule a call with a doctor, it won't let you. If you try to chat with support, it says your email address doesn't work. I sensed immediately that something was wrong and called my credit card company to refuse the charges and get a new card.

I wish I would have read these reviews before I purchased. Like all the other reviews this is a SCAM. It seems very legit until you put in your card information. My bank immediately marked it as fraud. What they are doing should be illegal. I hope they are investigated and shut down.

I signed up for a $39 'Pro Plan' but was actually charged over $300 in 5 small charges ($29 - $98). These charges are for upgrades and products I DID NOT add to my cart. As you click through the additional sales pitches, you will be charged for everything, even if you select and click the decline button and even after you decline it a second time on the 'are you sure you don't want this" pop-up window. Now they will not issue a refund because according to them, "I upgraded to the to the annual plan" which does not include a money-back guarantee. Sadly, this is just another scam.

This is an absolute scam. I really, really hate situations like this. You show all your methods and recommendations, but you don't have the balls to put the real charges where the normal everyday person would see it. I assume this happens a lot. When I called to inquire about the extra $151 and $98 charges, your phone staff us well versed in how to cancel the plan, but they also let you know that it is "non refundable". So I am putting a stop payment for the charges at my bank. I'll also do a review as well as contact the Better Business Bureau and anyone else that needs to hear about you.

I live in VA. G-plans let me sign up, pay almost $1000 for my membership in full + first month prescription; allowed me to schedule a doctor's appointment in order to get the prescription. It took 2 weeks to get on the calendar. Called in for the appointment and got ghosted, which lead me to call customer support. It was at that point, they let me know there are no providers in VA and therefore no one would be calling in for the appointment and I would not be able to receive the prescription. Wasted my time and made money of the interest of my money sitting in their bank accounts before fully refunding me.

Also, if you try their meal plan trial BEWARE: it also auto-renews (very unclear notice on this) for $65/mo PLUS $10.99 for shipping and it costs $60 to cancel it! This company is such a scam.

From the get-go, this has been a huge mess. The first month, they "forgot" to submit the order for my medicine, so it was weeks late. I've tried to contact customer service over and over and have so many issues, but nobody will contact me back. They keep charging my card $76 PER WEEK for food boxes I've already told them I don't want, but there's "no way to cancel them", so they "have to" charge me the fee and then reverse it, so I always have $76 in return limbo with my bank now. I'm now into my second month and still have not received the second box of medicine yet. I'm trying to contact customer support again and nobody will answer my calls or email me back. It's been a nightmare. Don't try this service, it's horrible.

It is not listed anywhere clearly when you sign up for a "free trial" that they are going to continue to bill your credit card. I looked clearly for it and didn't see it. Also, they claim to offer support and no one responds. They send an email from a coach that says "contact me at this number and this website if you need anything! Just reach out!" No one replied to my 4 emails and the number just goes straight to "user busy". Don't waste your money - they are not trustworthy.

App freezes and shuts down regularly. On top of that, they advertise a 30 day money back guarantee which is not true. They continued to charge me even after they confirmed my account had been closed, and refused to refund any of the fees they fraudulently charged. Had to work with my bank to get my money back for this essentially non-functioning product. Absolutely horrible experience.

Don't be fooled by their spiel, it's a bunch of crap. They also imply refunds in 30 days but that's only for a monthly subscription, and try to rush you into a yearly one on a timer - like I said, tricky and underhanded. The food came in a torn up nasty box all melted, it was all just BAD! I have nothing good to say and would give ZERO stars if I could!

This company is a scam! They have a ridiculous customer service helpline, and the emailing is a joke! I never received meds, nor did I get a "Physician" phone call. Plus, they charged me another $229 after they stated it was canceled. I am currently disputing the charges with my bank!

Massive scam. I purchased, Under the impression this was not a recurring plan, only to find out it is. Trying to cancel the plan is nearly impossible. So many sales gimmicks, etc. At the end of the day, the food combinations were not correct for me- I gained weight and body fat, the "nutritionist" consult was the biggest hoax- ever. Horrible plan, horrible customer service, horribly deceptive.

I signed up a day ago. My bank flagged the charge so I had to call and say that I did authorize the charge. I have been trying to cancel for more than 48 hrs now. I've sent multiple messages and called. I am put on hold every time but when it gets to 20 minutes. The call disconnects. This is awful. There are other reputable companies out there. I should have done more research. I will be canceling through my bank.

Do not fall for their "free-trial" because they will not allow any cancellations. They won't answer your emails, your calls and your chat messages. BUT, they will very quickly delete social media posts you tag them in or negative comments you make on their Instagram and Facebook. They are super efficient in deleting and blocking you, in a matter of minutes to be exact!

BEWARE!

I paid up front $129 for membership and Dr visits
$229 a month is for medication! Had Dr visit and got medication was surprised that they just send a vile and syringes? I know how to load a needle and administer shots but I had a question member service had to refer me to a Dr that is supposed to call me in 72 hours? I know a few who have lost a lot of weight on this medication! So I'm going to try it for a couple of weeks to see how I tolerate it! If I can tolerate it? I will cancel and go to a local Dr that is doing it near me so I can be monitored more closely! It is close to same price!

Personally I found the app very helpful, I eat a lot of different new things I was not used to and I am slowly but steadily losing weight, at the speed they predicted - no idea how they do it, but it works! Yes, it's pricey and yes, sometimes the whole thing looks doggy, and their customer service is non-existent, but I decided to take a leap of faith and it was worth it! I have been on tons of diets in my life, this is so far my favourite!

Would give negative stars if I could. They hide all the extra charges in their fine print so you think your total cost is one thing but you are actually agreeing to plan upgrades and meal deliveries and back out fees if you don't continue with their meal delivery service. I thought my total was $97 ended up being charged another $40, $75 and $60. Absolutely appalled by this company. Zero ethics stay far far far away. Plus the meal plan sucks it's the same 8 recipes cycled through and always oatmeal for breakfast and fruit and nuts as a snack.

They refunded my $98.00 in 12 hours!

Popped my wife's card for $39.00 then $98.00 before I locked the card. They sent an email saying "Your payment of $151.00 was declined, please update your payment information"! She's going to call and ask for the refund within 30 days as adveliezed, not holding my breath after reading these reviews. $137.00 would fill my gas tank almost twice with all this craps going on and your have those SCUMBAGS STEALING money apparently. I wish I had a physical address to go to!

I tried program twice and both times I gained weight. Customer service doesn't exist. No one answers the phone and you have to use the chat service which takes 24-48 hours to respond. They don't tell you the yearly subscription is non refundable. Very deceptive. Buyers you have been warned.

I filled out all the great questions and before knew it they had me signed up for a $200 subscription that didn't even want! I cancelled it immediately 10 min later and never used the service. Tried to dispute it and was denied. Steer clear of this scamming company!

The company keeps sending food that I haven't ordered and it keeps charging my account. I have repeated tried to cancel my subscription. I have repeatedly sent emails to *******@g-plans.com which they apparently do not read. The meals have a very high carb count for a diabetic which I didn't know until I signed up. I tried to cancel about 2 hours after I subscribed only to be given excuse after excuse from "Larry" as to why he cannot give me a refund. DO NOT join!

I was charged 4 times for things I didn't order. The customer service agents were rude and disrespectful and took days to return my call! Their app is hard to figure out and you aren't able to fix mistakes, cancel or even get a hold of a rep. By the time you do, they just tell you it's your own fault and they won't refund you. Don't trust them. They are a scam!