G2A

This company is just a storefront, but they actively protect thieves and false advertisers who sell on their platform while giving them fake reviews so people buy from them. They will name their product (a Steam code) one thing, corresponding to an identical product on Steam, but then deliver something else and try to hide behind the fine print. Their "customer service" is wholly unhelpful and exists solely to protect their bad sellers, not to help customers. Avoid this company, and if you do risk buying from them avoid seller "Intergalactic".

DO NOT USE G2A THEY CARE ZERO FOR THEIR BUYER, site is made and ran by thieves. It's to bad I can't put negative 's. Vendor ripped me off for Res Evil 4 on sale, G2A took weeks to try n solve and these morons fix to that was to literally ban my account because I bought another copy of the game from Steam before steams sale ended but they're to dumb or too into stealing to look at the receipts I sent them as proof.

The site is garbage
Sellers sell garbage, and customer support does not respond! The site is garbage

Close this scammers website

ABSOLUTELY DISGUSTING SCUMMY COMPANY! TAKING MONEY OFF PEOPLE AND PROVIDING FAKE CODES AND THEN IGNORING REFUND REQUESTS. I BOUGHT ROBUX KEY FROM THE SELLER Ultimate_choices AND I AM FUMING!

I purchased a permanent desktop version of Adobe Acrobat Pro 2020 from G2A.com. I purchased in January 2024. I received an error message from Adobe that my license was already in use by someone else. I asked G2A for another set of license keys, which were originally provided. The second set of keys was also invalid. I still have not received a refund. Be very careful!

Yep. They are refusing to unsuspend my account unless I send selfies. I have provided the information the need, but refuse to send selfies and told them my valid reasons why. Instead of helping, they tell me I'm a terrorist or money laundering person,l that has rejected their help. The only thing I rejected was a request for a selfie.
One apple gift card (low value) is apparently enough to fund terrorism.

I bought 3 gift cars and 1 didn't work.
When I complained to the seller he just pointed a finger to a random unrelated reason and closed the conversation.
When I asked for a refund of 1 of the 3 keys I got banned.
I contacted support they just said that I was banned, period, no support at all.
Now I'm feeling scammed and will have to dispute it on my bank.
I don't recommend anyone to deal on this platform.

I just bought two software and they sent me invalid keys. I contacted them and got a reply. I kept having issues and I can't contact them anymore. They don't respond to the original message, and when I try using "Contact the seller" the message can't be sent.

I bought a key that not only did not work, but was in a foreign language from a seller called TFAGames. When I attempted to immediately refund, they ignored me and closed the conversation. When I brought the matter up with G2A, they defended the seller, and would not refund the key, before also closing the conversation. Buyer beware: this company takes no responsibility in what is listed on their website.

So … this time last year I had a bad experience and lost a Steam gift card to the absolute criminals!

This year stupid me went back for another and I went to redeem the code and lo and behold it's been redeemed already.

This is the catch as the seller knows fine well Steam won't give me details of the card or anything else only the seller can get this info! They know this and I'm not the only one who this specific seller does it to as the exact same issue with another customer that same day for the same product at the same price!

The second time this has happened do yourself a favour and avoid them specifically seller Ultimate_choices

The order number **************

They could easily have put this right but they are hoping I back down! Shocking

I've bought some things that have been fine but the last time, I got the wrong item and I couldn't get my money back from them. Reached out many times and terrible service. Don't use this site

Yea, I'm stupid for falling for this one
Bought random steam game that said each game have 29.99€ value
They actually sold trash game without developer/publisher on steam with that price just to fulfil the criteria
They even put fake reviewer that all recommended it and make similar review to make the games looks legit

It's a total fraud. I purchased a Kaspersky license from them which turned out to be fake. G2A refused help of any sort, I followed it up with the seller, and they gave me another license in exchange for me updating their bad review (which I was naive enough to do), the second license went invalid in a day and turned out to be fake, no respond from the seller afterward.

Back to the G2A, they asked to wait for a week and if no refund took place, come back to us, which I did. Their response then was to go to the police, file a report, send us a copy of that with your full personal information and they will submit it to authorities. Long story short, if you buy something from someone random in the street you will get better support and a higher chance of a good purchase.

Kept best for the last, they will charge you a mandatory fee apart from the license you buy for their service! I strongly suggest avoiding them, as you just will lose your hard-earned money.

Serial key didn't work. Unsuccessfully attempted to contact seller for a refund.

Adobe Acrobat Pro 2020 did not install due to a unrecognized serial key.
Contacting the seller through their website did not work after several attempts. Buggy website makes this a frustrating experience

Purchased Windows Office 2021. Received a corrupted link and a fraudulent key code from a scam seller in Turkey. Refuses to refund money.

Selling fake codes. Tried getting a refund on a never used code and they won't do it. Reading on other reviews that they are fake. Shame on me for falling for it.

I would provide zero stars if it were an option. I purchased two 6 month xbox ultimate keys. When I redeemed the keys, one worked and one said it was already redeemed. I reached out to the seller, they said I had to contact Microsoft. I chatted with Microsoft 5 times per sellers instructions. Found out second code that was already redeemed on someone else's account was only a 2 month promo code, NOT a 6 month key. Seller called me a scammer and refused to do anything. I reached out to G2A and filed a claim, G2A keeps saying to work with seller even though seller says contact G2A.Seller is a scammer and G2A does nothing to help.

Card has money but not properly activated. After trying to work with seller who takes days to answer between comments. I contacted G2A and they tell me only seller can fix it. Seller refuses. Stay away from this corrupt company.

I've used G2A several times previously no issues. I had a friend who wanted me to come back and play Destiny 2, so they ordered me Beyond Light Deluxe. A month after the game somehow gets taken off my steam and all that's left is a notification that someone refunded the key and the item has been removed from my account. Can't contact the scam seller cause why would a scammer reply. 7 days later I try to the money back guarantee which I get replied to saying I need to go to a police station and file the theft and get official paperwork proving this and then they can start the refund process. I have never seen a practice like this and they did it cause 90% of people will just move on. So in closing, yeah it's just a scam website and you can't trust even high rated sellers.

Bought a windows 10 key from here and would not activate, called Microsoft to confirm, they confirmed it as an invalid key already in use. Company has been rude and is fighting to not refund my money! Stay away from these scam artists!

Third party seller i bought from was a complete scammer. Sold me keys that were immediately activated by ANOTHER steam account. After confirming with Steam Support, I provided copies of correspondence confirming keys were activated by a DIFFERENT account to G2A and the seller.

After 2 weeks or pulling my chain they just denied my return claim. I'll NEVER use G2A again. Scammers & Losers.

Thought i bought steam key but it was access to another persons account on steam. All of it is super sketchy and had no idea it was even a thing. Theres no customer service which tells you something aswell. Do not use the site!

I'd recommend avoiding them as I believe it is unsafe to trust them with your money.

I've made three purchases from G2A with no specific problems aside from the way they constantly try to badger you into buying G2A Shield.

But this last was a game code which Steam tells me is already in use. I've reported it and got no response inside 26 hours. No refund, no apology.