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G7 Computers has a rating of 3.6 stars from 132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G7 Computers most frequently mention customer service, full refund, and great communication. G7 Computers ranks 3rd among Auto Repair sites.
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I have been using G7 for a couple years now and they have been absolutely amazing in every aspect a company has. Their customer service is out of this world, and they are kind, friendly knowledgeable and have a speedy turn-around that helps us to get the job done faster for our customer. In the years I have been working with them we have only had two modules that wound up not being repairable. When it was found that the modules would not be able to be repaired, they refunded my money no questions asked and gave me some helpful information as to why it was not repairable and if it was a good idea to try another rout of repair. I will absolutely be continuing to do business with G7 for the foreseeable future.
I sent my audi BCM for repair. Sent back a few day later with nothing done to it, my mechanic said that the boards not the same and no repair was made.I contacted G7 and they claimed the repaired and did not switch, the asked if I wanted repaired or refunded, I wasn't taking any chances and asked for a refund, its been over a week and nothing. My last correspondence with them was refund completed...stay away from this place its a rip off!
This is a reputable company. I was very pleased with their service and as a customer I would recommend G7 for your computer needs. Very happy with them.
Products used:
Computer repair
G7, unlike another service I first tried to use, values customer service. They turned my computer around twice, were very communicative and gave me a refund when they were unable to fix my computer.
We sent the Ford Mustang computer there and they repaired it just as they said they would. There was a burnt capacitor they found and replaced it. My car runs great agin. Thanks
Attempted to fix. Were honest and after they troubleshooted advise to best order a new one. Refunded received promptly. Would recommend prior to purchasing a new ECM. Thank you G7 Team.
This is an excellent company to work with. They are very responsive to all inquiries. Very professional with their responses. Stand behind their work commitment.
I made the purchase, which was seamless and quick. Instructions were clear on the process and what I could expect. After they received my BCM, it was sent back out the following day, less than 24 hours, and carrier even picked it up same day. Excluding the weekend, I had it back in hand within 48hours.
Great customer service. I received communication once purchase was made, when my BCM was received, when it was shipped out, and instructions on the process should it not work.
Due to my own stupidity, I shorted the BCM. Had errors all over like fuel level, airbags, ABS, no exterior lighting, no radio, etc. I spent, collectively, about 14 hours calling dealerships in 9 states, junk yards, attempted to place orders with part websites, checked actions & action sites, called multiple repair shops, etc with absolute no availability to purchase a new one or willingness to repair my existing one. They are currently on backorder 3-4 months for my vehicle. Stressing about having a vehicle and having only 1 option, at the time, was to trade my vehicle in.
Their business model is one of a kind. All of the information needed can be found on their site and leaves nothing out on the process. From their site, to purchase, to sending in the BCM, to it being shipped back, they set the expectation and there was no surprises.
Tip for consumers:
If your BCM is broken, use G7 Computers without a doubt.
Products used:
Jeep BCM
I sent my ECM from my 350Z to get repaired and while it was not repairable I did receive a prompt refund in full. You are really not risking anything to try and fix it instead of buying a new one.
Tip for consumers:
You can get a full refund if your module is not repairable
Products used:
Repair service for automotive computer
Would recommend. As far as being honorable and relyable.communicated with me made extra efforts to assure I got refunded immediately
I sent my body control module on January 3rd. It arrived in their shop on the 6th. I waited and waited no answer to phone calls or emails for 5 days. Finely they responded and said it was returned to their shop. They were going to send it UPS. Many days later nothing! I contacted them again. Told them again no package and no tracking number. They responded again many days later we can't find the tracking number. I'm starting to have a high speed come apart by now. Last Friday the 20th they send a tracking number from UPS. Package was not picked up on Friday the 20th. It's Monday the 23rd now and the package is still not picked up or taken to the shipper. I've been in business for 48 years and I have UPS and FedEx frequent my shop almost daily. These guys are full of it! In the business, I've called around to other service companies that repair these types of systems and they all said these guys are shady and they are a mess. I will be filing against G7 Computers if I don't see my repaired or replaced with full programming BCM for my $40,000 dollar truck. What they don't comprehend is the cost to replace, program and tow the vehicle to the dealership.
Products used:
Automobile computer
They fixed my ECM like promised and in a timely manner. I'm impressed by the way they do business. Very happy with results.
Tip for consumers:
I highly recommend this company
Products used:
ECM repairs.
The computer could not be fixed, they sent it back to me and refunded my money in full, very honest and transparent.
My transmission control unit had an intermittent fault that was difficult to reproduce by G7 computers, so they refunded my payment.
Great customer service. A+. Just pay on the website and ship the so outer. Very easy process. Thank you
I've tried calling / emailing for weeks with no response. What's up with this company do they not want business?
Very responsive and easy to work with. They were very prompt and had a great turnaround time. I will definitely use them again when needed.
Tip for consumers:
They are very easy to communicate with.
Products used:
Repair service
I recommend G7 for their quick response and excellent communication and value. Keep up the good work!
Products used:
Rear Sam
Great communication and service was quick to answer any questions and help me throughout the whole process
A wonderful experience, although they were unable to assist, they refunded us the money pretty quickly. I would use this company in the future.
They couldn't fix the module (no fault of their own) but gave me a refund as stated on their website. Honest people.
Dear G7 Computers,
We have received the BCM unit on 12/09/2021 for our 2008 Infiniti G35 Sport Sedan and we want to say that we are so thankful for your service, thank you so much. You guys have no idea how much you money you saved us, because we were planning on buying a new BCM unit for $550 plus over $300-400 to reprogram the BCM to the ECU and the keyfobs, plus we don't have an Infiniti Dealership in Erie, PA so we would of had to tow this vehicle to Infiniti in Cleveland, Ohio to get all that repaired. Furthermore, G7 Computer team has saved us over $1,000 including towing. Furthermore, thank you so much, you guys are a lifesaver. We would highly recommend this company and we would do business in the future, thank you very much again for your service.
Tip for consumers:
If you have any ECU or Body Control Module issues such as a water damage, please use G7 Computers, and you won't be dissapointed, thank you.
Products used:
Body Control Module repair on a vehicle
G7 Computers lived up to their word: they couldn't solve my problem, so they issued an immediate refund. Superb service.
Had a fault for my O2 sensors, so I decided yo give them a try. My car runs great now. Fast shipping. Thanks
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My sincere apologies. Please email or call us, and we will resolve this. Thanks