• Ganbino

Ganbino

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Overview

Ganbino has a rating of 3.9 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Ganbino ranks 125th among Home Shopping sites.

  • Service
    78
  • Value
    75
  • Shipping
    71
  • Returns
    69
  • Quality
    66
1
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How would you rate Ganbino?
Top Positive Review

“Absolutely fantastic.”

Charlie B.
12/15/22

Absolutely fantastic. The personalized baby blanket was beautiful. Our Great Niece loves it. So happy with my order! Arrived within the time stated. Looks exactly how it does in the picture and the quality is amazing

Top Critical Review

“Scam site buyer beware”

Robert S.
7/19/22

I see another reviewer said he ordered something that showed in stock only for them to cancel the order. I placed an order a week ago then began to wait. And wait. Multiple attempts to contact them by phone or by the chat box on their page went unanswered. When I finally do get a reply from the chat box they say I will receive notification within 24 hours. Didn't happen. Finally I try the only means of contacting them I haven't tried. Email. Finally a reply. They are sold out. It takes a week to tell me that? I should have stuck to Amazon. I would have paid a little more but I would have had my product overnight with free shipping. Horrible customer service. Don't order here unless you like throwing away your money.

Reviews (94)

Rating

Timeframe

Other

Thumbnail of user mikel1931
1 review
9 helpful votes
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July 1st, 2022

Ordered 2 items that we could only find on this site and they cancelled the order and refunded my card the next day saying they were out of stock. I checked the site the next day and the same items were showing in stock so I ordered them again. And again they cancelled them saying that they were out of stock. They refunded my card both times, but they are still showing things in stock that are not, or they just don't know how to run a business. Either way, I would suggest taking your busniness elsewhere as this looks like a scam, or at least run by incompetent people!

Tip for consumers:
Scam site - shows inventory then cancels your order the next day. They did that with our order TWICE!!!

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Thumbnail of user hammada15
1 review
3 helpful votes
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September 13th, 2022
Verified purchase

I place a order on this website and after one month when I connect then they tell me that your order is cancelled but there don't inform me on my e mail and when I demand them for my refund they don't respond bcz this is totally based on faraud stay alert

Tip for consumers:
Alert alert this is totally scam don't buy anything through this website

Products used:
Toy

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Value
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Thumbnail of user dales577
1 review
5 helpful votes
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July 27th, 2022

I have ordered a toaster oven from this site. I received no confirmation. Each time i reach out they said i will get one that day, they daid this multiple times. I have responded after they said i will get notification soon and that was nearly a week ago. I told them i will report to my credit card company regarding this. This has caused anxiety and i will NEVER go through this again. Stranger danger!

Tip for consumers:
So far it seems you may or may not get what you order. If you don't mind the anxiety or waiting or uncertainty then go for it.

Products used:
I have not received anything, i ordered a toaster oven.

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Thumbnail of user markm3294
2 reviews
4 helpful votes
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July 31st, 2022

This was my first purchase through Ganbino -- and I was concerned that the site might be shady -- turns out it was. They cancelled my purchase days after I placed the order with no explanation -- leaving me without a present for my grandson. Will NEVER use this site again!

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Thumbnail of user stacid27
1 review
17 helpful votes
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May 24th, 2022

I ordered formula from this site on Sunday. Today, Tuesday, I saw several articles stating this is a fraudulent site. Better Business Bureau is investigating them. I emailed them with no response, and I tried calling the number listed for "24/7 Customer Service" but this must be the 25th hour or the 8th day, because I got a non descript voice message that didn't even state the company name. I am a grandmother seeking formula as thousands of others across the USA are right now. It is terrible that criminals will prey on people like this! I don't usually purchase without research, but the formula crisis is so terrifying I thought I needed to purchase 2 cans quickly before they disappeared! I don't expect to ever see a shipment from Ganbino.com, nor do I expect to get my money back. I'm left still searching for formula. Hoping this review might reach someone else who takes the time to research, as I did not!

Tip for consumers:
DONT BUY FORMULA from this company that DOESN'T EXIST!!

Products used:
nothing ----= ordered formula ---- scam

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Thumbnail of user ronnieb193
Ronnie B. – Ganbino Rep

Please share us your order id we ll check and fix it.

Thumbnail of user jessiep145
1 review
13 helpful votes
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July 25th, 2022
Verified purchase

They have stuff listed on their site for sale but then they just refund whatever you order. I'm wondering if this is a credit card number farming site.

Thumbnail of user rachaelc186
3 reviews
8 helpful votes
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October 22nd, 2022
Verified purchase

This company is a fraudulent site. Ordered a month ago and still no product. Not able to get a hold of anyone and found out this morning that my account has had 6 fraudulent charges in less than 24 hrs. BEWARE DON'T USE THEIR SITE!

Tip for consumers:
FRAUDULENT SITE!!

Products used:
None never received product or communication from seller

Service
Value
Thumbnail of user ronaldg672
2 reviews
3 helpful votes
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September 20th, 2022

Placed order and called with a question.
Made several calls and no one picks up.
Sent several emails, never got any replies.
My best guess, they wanted my credit card info.
I call this illegal.

Products used:
None, cancelled order and cancelled credit card.

Thumbnail of user dennisjediknight1
1 review
3 helpful votes
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January 14th, 2023

Site designed to steal your credit card, flooded with fake 5 star reviews to raise the overall stars. How these people aren't in jail yet is beyond me.

Tip for consumers:
stay away

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Thumbnail of user silviat54
1 review
2 helpful votes
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April 21st, 2022

Fast shipping. Follow up phone Email for items that were out of stock for the number that I ordered. Glad I came across this place online. Huge variety and cheapest prices I found

Thumbnail of user susanb4516
0 reviews
1 helpful vote
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June 23rd, 2022

I was very pleased with my recent purchase. The web site was easy to use, plenty of status about my order, and delivered as promised, quality was excellent.

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Thumbnail of user johng5476
1 review
2 helpful votes
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September 23rd, 2022

Reasonable priced and very fast shipment. I love them that much! Everything arrived quickly and as ordered. I appreciate the extra gift included in the package. Thank you.

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Thumbnail of user janam168
1 review
0 helpful votes
  • Send Message
November 25th, 2022

I will be back for more. Fast shipping, good communication on order status. Thank you. First time I have used this company. Due to their outstanding service I will use them in the future. Thank you

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Thumbnail of user dorotaw4
1 review
2 helpful votes
  • Send Message
December 3rd, 2022
Verified purchase

I wish I had looked at the reviews first. After the money was removed from my card, I was sent an email saying "refunded", with no explanation. However, I never received the money back.

Tip for consumers:
I would not recommend this web site.

Products used:
Nothing, it never came

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Thumbnail of user favidr
1 review
2 helpful votes
  • Send Message
August 25th, 2022

I Chatted with them regarding a product being in stock and I immediately purchased the product. They turned around and said it was out of stock. Still waiting on a refund to be credited

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Thumbnail of user lisau667
0 reviews
1 helpful vote
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June 24th, 2022

Very high quality and was well packaged and delivered on time. Thank you for offering such a valuable product for the best price I found, and for your excellent service.

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Thumbnail of user brookem267
0 reviews
1 helpful vote
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June 24th, 2022

The product was exactly as described on the website. However until the item actually arrived was a little longer than I expected. Overall good experience!

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Thumbnail of user leor71
2 reviews
1 helpful vote
  • Send Message
October 6th, 2022

Thank you very much. It was a present for a friend. It was easy to purchase and delivered on time and was very pleased with the experience of shopping with you.

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Thumbnail of user pjc43
1 review
0 helpful votes
  • Send Message
December 12th, 2022

These people are Crooks, not professional, no customer service skills. Scam artist just needs to shut it all down. Contacted Google first shutdown website.

Tip for consumers:
DON'T DO IT . GAMBINO IS A SCAM THE PHONE NUMBER DOES WORK EITHER

Products used:
No product was shipped no shipping info asking rep for more info you receive a comment stating Okay not pertaining an answer to the question you asked.

Service
Thumbnail of user neilm491
1 review
1 helpful vote
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May 6th, 2022

OMG! I love this place. I ordered from this site for my overly the products that I like to make in the mornings. This products was perfect! It arrived swiftly and it looks even cuter in person.

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Thumbnail of user crystinem1
1 review
9 helpful votes
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June 6th, 2022

They refunded my Conner the Cow squishmallow without asking. WITHOUT ASKING. And it said it was in stock so why do u frickin refund my order? I. wanted. That. Squishmallow. Cow.

Service
Value
Thumbnail of user sheilav87
2 reviews
2 helpful votes
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February 18th, 2022

Fast and prompt shipping! Products packaged nicely and securely! Transaction was smooth, it came on time. This is a perfect gift for my sister.

Thumbnail of user shawnw527
2 reviews
1 helpful vote
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October 6th, 2022

Prices are great, I've heard good things am hoping for a speedy delivery for new phone after abysmal service from other online sellers

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Thumbnail of user sarahc2551
1 review
0 helpful votes
  • Send Message
February 21st, 2023

Sales person gave me the stock number for future reference months ago. It helped make the purchase online when i was ready.

Products used:
Tools

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Value
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Thumbnail of user isaace55
3 reviews
2 helpful votes
  • Send Message
July 22nd, 2022

I got these as a gift for her. I know she is going to love them. Just ordered a few days ago and they already shipped, Thanks.

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Thumbnail of user ronnieb193
Ronnie B.

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