business logo of Garage
garageclothing.com
casual, streetwear womenAge 13-18, 19-25, 26-45
Write a Review

About the Business

Garage is a Canadian global fashion retailer and a key brand under Groupe Dynamite, operating over 350 stores worldwide. Specializing in trendy women's clothing, Garage offers a seamless online shopping experience with transparent pricing, a 30-day return policy, and a commitment to supporting charitable initiatives important to their employees.


garageclothing.com
+1 888-342-7243
USA
Garage is part of Groupe Dynamite, Inc.
Founded in 1975
Clothing item from GarageFashion apparel by GarageMerchandise from Garage clothing lineGarage fashion product

Business Highlights

General

Parent Company: Groupe Dynamite, Inc.
Year Founded: 1975
Target Gender: women

Shipping

Shipping Cost: $9
Free Shipping: sometimes
Free Shipping Detail: for orders over $60

Returns

Return Policy: free
Return Instructions: must be original condition with a proof of purchase
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled, organic

Product

Style: casual, streetwear
Body Fit: regular
Available Sizes: Women's (2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone, contact form
Support Phone: +1 888-342-7243

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: Rakuten

How would you rate Garage?
grey star
grey star
grey star
grey star
grey star

Reviews Summary

Garage has a rating of 1.3 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Garage most frequently mention customer service, credit card and order online. Garage ranks 1884th among Women's Clothing sites.

service
38
value
37
shipping
35
returns
33
quality
35
Canada
1 review
0 helpful votes
Follow Anne c.
Unfollow Anne c.
Send Message
Share Review
Report Review

Crooked company
April 27, 2019

I bought a egift card for a birthday gift online. It was delivered 5 days late (email!) then was in usd funds so could not be used in canada. (I bought it on Canadian website.) I was charged us funds. They re-issued card in Canadian funds yet I was not credited the extra $16.82 I was charged. They told me it was a bank issue and the bank charged me the wrong funds. (Like they can decide which currency to charge). Anyways, I'm out nearly $17 and they don't give a rats $#*!!

Date of experience: April 27, 2019
Canada
1 review
0 helpful votes
Follow Carrie D.
Unfollow Carrie D.
Send Message
Share Review
Report Review

More variety
February 1, 2021

I really wish they would sell more shirts and sweaters that aren't cropped. I used to wear clothes from here constantly but now I can't because I can't really wear cropped shirts and sweaters to work. Sad I can't buy much from here anymore.

Date of experience: February 1, 2021
Canada
1 review
1 helpful vote
Follow Trisha M.
Unfollow Trisha M.
Send Message
Share Review
Report Review

Ordered three things from them two and a half months ago, sweatpants, a shirt, and jeans. Two of the things shipped separate from each other and the third item never shipped at all. I wasn't charged for the third item which was the jeans, however it's the one I needed the most. I emailed customer service twice. The first time they told me an item had shipped and to let them know if I receive it (however they were talking about the shirt, which I had already informed them had arrived along with the sweatpants). The second time my email was never replied to. It's shady not knowing which of the things you order will arrive and which things will not be shipped at all with ZERO explanation as to why.

Date of experience: October 16, 2020
Maryland
1 review
0 helpful votes
Follow Domingo D.
Unfollow Domingo D.
Send Message
Share Review
Report Review

A jacket that I have worn zero times. She had an unpleasant smell and only one wash was enough for her to fall apart. NEVER NEVER NEVER BUY NON-REFUNDABLE CLOTHES THERE!

Date of experience: February 16, 2024
Canada
1 review
1 helpful vote
Follow A H.
Unfollow A H.
Send Message
Share Review
Report Review

What happened?
October 22, 2020

Garage used to be my go to store, but now everything I buy there is twice as expensive and rips within a few wears. It's a shame how far downhill this company has gone.

Date of experience: October 22, 2020
California
1 review
5 helpful votes
Follow Lynae B.
Unfollow Lynae B.
Send Message
Share Review
Report Review

I ordered 3 pairs of jeans that originally was less than $100 but once I checked out and submitted my order the app duplicated the same pair of Jeans 3 times so I ended up paying almost $200. The package was suppose to arrive April 13th but said it was delayed ever since and now the tracking has EXPIRED and still has not showed up. This place is a f**king SCAM. They literally stole my money. You're not able to fix or cancel your order which is a huge red flag in the first place. DO NOT BUY FROM GARAGE CLOTHING. I would rate it 0 stars if I could!

Date of experience: June 2, 2021
New York
1 review
1 helpful vote
Follow Jessica D.
Unfollow Jessica D.
Send Message
Share Review
Report Review

Horrible
February 21, 2020

Horrible lady at cashier she yells at children poor attitude hates to work but still works there everyone els was wonderful with helping it was nice to see that some of them are great happy people

Date of experience: February 21, 2020
Canada
1 review
0 helpful votes
Follow Mel B.
Unfollow Mel B.
Send Message
Share Review
Report Review

Garage clothing
September 1, 2023

Very disappointed my two daughters were very happy to buy new clothes that cheap from (garage) and its all a scam

Date of experience: September 1, 2023
Canada
1 review
0 helpful votes
Follow No T.
Unfollow No T.
Send Message
Share Review
Report Review

HORRENDOUS change room "assistant", loitering outside of my change room, telling me I'm "old" (I'm a trendy 30 year old". I didn't finish trying on my items as she literally drove me out of the store. Horrible horrible horrible.

Date of experience: April 12, 2022
New York
1 review
2 helpful votes
Follow Tian M.
Unfollow Tian M.
Send Message
Share Review
Report Review

I didn't know it at the time because I never knew racial profiling existed when I was in middle school. As a junior in high school, I realized I was racially profiled. In middle school, I bought too many items from Garage and so I needed to return and get a refund. When refunding my items, they made me give them a verification ID of me. I am Asian American and I just thought this was normal for any clothing store until now. In many other clothing brands I have shopped and returned for, NONE has ever asked for a verification ID, only my first encounter of returning items which was at Garage. I have not realized this until now in high school being racially profiled. They told me that they ask EVERYONE for their id when they return items, so at the time I didn't question it. I just read their return policy and it never included NEEDING a verification id.

Date of experience: April 4, 2021