Gardens Alive (dba Breck's) will take forever to ship, and in the year 2022 are unable to send a bill through email. Placed an order for hellebores based through a paper order form sent to me in a Breck's catalog. The order was received by Breck's on 1/14/21 with estimated ship date of 5/14/21. Received email on 5/20/21 informing me that shipping date was delayed until 10/21/21. Order finally shipped on 9/22/21. Received email correspondence regarding order status but it never indicated any outstanding balance on the account. Breck's claims they sent bill through mail, which I never received as I'd moved away from the address in question by the time they sent it, and they never many any attempt to send any statement electronically. Instead of ever trying to call or email, they passed the account balance on to a debt collector. Will not be spending another cent with Breck's. They're at best misleading - and at worst it's a total scam that will show up long after promised, with all sorts of nasty surprised attached.
Tip for consumers:
Don't expect your order or your bill to show up when you want it.
Took over a week to ship unlike thier supposed 2/3days and they use thw Slowest shipping no matter what you pay. Post will tale approx 2 weeks and we are both in the US...
Tip for consumers:
Dont
I got the Asparagus Steamer and Garlic Roaster. Solid quality stuff. I ordered online and didn't speak with anybody, so I'm not sure how the service is, but so far, very nice experience.
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