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gear-up.me has a rating of 4.3 stars from 114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with gear-up.me most frequently mention customer service, online store, and many thanks. gear-up.me ranks 7th among Computer sites.
I got my first gaming rig built from Gear-up and it was very important that everything is spot on. These guys made it possible by matching my requirements and specifications. James was very patient and helpful with his suggestions. Delivery was on time and well managed. There's nothing more I could ask for, oh and they offer great after sales service as well.
Very bad customer service. They promised to send a charger compatible to UAE but nothing received. Their terms and conditions for the return and refund have extensive constraints (e.g. They charge 20% of the product price if you return it even sealed). Take home lesson: Do not buy again from this company.
Great service and stock. Only one place in UAE where you can find everything: from AMD to Intel.
Very easy to use Web servive...
As I wanted and performance as expected, just gotta be careful with your build and make good research about it
Delivered very fast laptop works great. Product is original brand new. Very happy with the team fast response thank you!
Dear Jamal,
Many thanks for shopping with us and for this 5-star review. We are always excited when customers enjoy shopping with us and it gives us the motivation to work even harder on our customers' shopping experience.
We are looking forward to see you shopping with us again soon!
Please, Feel free to reach us anytime during work hours at +971 4 223 1780 or +971 56 33 88 642 for help or further consultation. We are here for you.
Have a great day, Zee, Customer Service Supervisor at Gear-up.me
I bought a GPU... it was deffective... i sent it to be replaced
N nao im GPU less
For over 3 months now
U guys are even better then New-egg -_-
One of the staff members helped me all the way through buying my pc, great service, great pc, and lots of options.
Great company with expert staff, James helped me on my gaming build and he was awesome. I recommend them to any gamer
A Profesional seller who understand that every new gamer pc is unique, the assembly was perfect, fast. Thank you
Tip for consumers:
Contact James, he is the one who will take of you.
Best computer hardware provider website. With instant support from customer service team.
Good luck,
It is not about the product but the service provided by Gearup and their support team.
Excellent Service.
This online store competes to AMAZON than other online shops. Their staff is very accomodating, Especially Maynard.
Gain trust and grow your business with customer reviews.
Shop wide range of Computer parts, hardware and accessories from the best online seller. We provide express courier delivery in the UAE and Middle East.
Dear Abdullah,
Thank you for your review. Our PC build team is here to help customers to make the right decisions when it comes to PC builds or just discuss ideas to help customers to realize what they need.
We are happy that your PC fulfilled the expectations and you are enjoying it.
Please, Feel free to reach us anytime during work hours at +971 4 223 1780 or +971 56 33 88 642 for help or further consultation. We are here for you.
Have a great day, Zee, Customer Service Supervisor at Gear-up.me