Genuine Replacement Parts
business logo of Genuine Replacement Parts

Genuine Replacement Parts

How would you rate Genuine Replacement Parts?
grey star
grey star
grey star
grey star
grey star
RUDOLF T.
1 review
0 helpful votes
Follow RUDOLF T.
Unfollow RUDOLF T.
Send Message
Share Review
Report Review

You did not answer my questions about how the bak element is protected during shipping. It is a very delicate part. If the manufacturer puts it loosely in a large box it will come to me damaged. I am taking a chance. I am assuming the manufacturer packs the baking element properly to protect it from damage during shipping. I am also assuming the parts are tested for restive continuity before shipping.
I was very happy to see the package arrive the next day. The baking element was packed with protective material to protect the support legs. Both legs arrived in tact. The resistance of the baking element measured 23.4 ohms. I installed the baking element into my oven. I set the oven for 400 degrees. I let it run for about 20 minutes to burn off the protective oil on the baking element. I then made a batch of oatmeal raisin cookies. I am very happy I ordered from Genuine Replacement Parts! The part arrived on time and without any damage.

Date of experience: October 13, 2018
Ron S.
1 review
0 helpful votes
Follow Ron S.
Unfollow Ron S.
Send Message
Share Review
Report Review

Would have liked to see a little more information about each part (better image, ability to zoom, dimensions, etc) so I can verify I am, in fact, ordering the correct part. I am a handyman, not a professional appliance pro, so I need a little extra help when ordering.:)

Update: turns out I didn't order the correct part. What I received was shipped in great condition, delivered quickly & was exactly what I ordered, but I didn't realize the screw holes weren't part of this unit. Satisfied with the price & delivery!

Date of experience: July 15, 2020
Triva G.
1 review
0 helpful votes
Follow Triva G.
Unfollow Triva G.
Send Message
Share Review
Report Review

Bought repair part for my washer
June 26, 2020

Bought repair part for my washer. Delivered when promised. Able to use PayPal. Now I bought a repair part for my dryer.

Dryer timer arrived when estimated. Installed after seeing YouTube videos. Dryer works great.

Date of experience: June 26, 2020
Bradley B.
1 review
0 helpful votes
Follow Bradley B.
Unfollow Bradley B.
Send Message
Share Review
Report Review

You seem to be the only people on the Internet who have the correct picture for this part number. So I am choosing to buy from you in the hope that it is the correct part
Update: it was, and it was new and in the original packing material. It cost a lot but I'm satisfied with the value.

Date of experience: October 4, 2020
Stan F.
1 review
0 helpful votes
Follow Stan F.
Unfollow Stan F.
Send Message
Share Review
Report Review

I was impressed that every detail that I needed was available on your website... when looking for this Ice Maker. This was the first time I've ever replaced something like this and I was a little concerned that it was the right replacement part. Well, it was and the product, shipping and follow up from your Customer Service was excellent. It arrived quickly and it was easy to install. Our Ice Maker is working again... Thank You

Date of experience: June 19, 2020
RANDY F.
1 review
0 helpful votes
Follow RANDY F.
Unfollow RANDY F.
Send Message
Share Review
Report Review

The freezer gasket I ordered was not the exact duplicate of the old gasket even though the fridge model number was specified by you to be the correct gasket. The old gasket has a raised area that inserts into a groove in the freezer door. The new replacement gasket is flat and doesn't stay in place. Please send the right gasket. As of now I have to use the old gasket. The new gasket does not work.

Date of experience: September 5, 2018
Don J.
10 reviews
0 helpful votes
Follow Don J.
Unfollow Don J.
Send Message
Share Review
Report Review

This was not a direct change for my ice maker. I had to change the wiring harness. I left it in for four days and it still does not work. I was told that it needs to be in for 24 to 48 hours before it will make ice and it still not working. I also checked to see if the water intake was frozen and it was not. I will be returning this ice maker this week!

Date of experience: June 9, 2020
Luke Q.
4 reviews
0 helpful votes
Follow Luke Q.
Unfollow Luke Q.
Send Message
Share Review
Report Review

The model number matched but the picture did not
November 23, 2019

The model number matched but the picture did not. I received the correct item that matched the model number I needed but a picture of a different item is what was shown on your site. I chose it because it matched model numbers anyway, and only continued to buy it because of your disclaimer to not buy items off of their pictures alone (and instead match model numbers). Everything looked great when I got it, the picture was just slightly deceiving.

Date of experience: November 23, 2019
James S.
5 reviews
0 helpful votes
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

Best prices I could find, and looking for parts is the easiest I've found, just type in the model number and all the parts are listed by location and name and shown by number in the diagrams, so easy, thanks.

Date of experience: September 18, 2020
Kimberly G.
1 review
0 helpful votes
Follow Kimberly G.
Unfollow Kimberly G.
Send Message
Share Review
Report Review

The ONLY reason I chose your company was because it showed me a 2 day delivery window. I didn't get it for 11 days! It went from down south (Georgia I believe) to Illinois and then come back to southern Missouri again because you chose to use FEDEX! I will never use your company again. I paid $20 more than amazon and with amazon I could have received it in 3 days instead of 11!

Date of experience: September 29, 2020
Dan F.
1 review
0 helpful votes
Follow Dan F.
Unfollow Dan F.
Send Message
Share Review
Report Review

I ordered from Dappz because your site said I would receive it by 5/28, because it was supposed to ship out of the nearest warehouse in California. However, when it actually shipping it was instead shipped from New York and received several days later than specified when the order was originally placed.

Once received, however, the product was exactly what I ordered.

Date of experience: June 4, 2015
Linda G.
2 reviews
0 helpful votes
Follow Linda G.
Unfollow Linda G.
Send Message
Share Review
Report Review

So far, very easy transaction
July 2, 2016

So far, very easy transaction. Thank you. Extremely pleased with such a rapid delivery. I received my order in less than 24 hours. I couldn't have been more pleased. I've been telling my friends about your service. Thank you very much!

Date of experience: July 2, 2016
Terry X.
5 reviews
0 helpful votes
Follow Terry X.
Unfollow Terry X.
Send Message
Share Review
Report Review

If this is what I hope and expect to receive, I'll be more than happy to sing your praises to the thousands of followers I have on Twitter, Facebook and Instagram.

This is what I posted: I promised a shout out and "good job" to these people for providing the right part, on time and for a quality price. I will use them again: dappz.com

Date of experience: October 22, 2015
Mike G.
1 review
0 helpful votes
Follow Mike G.
Unfollow Mike G.
Send Message
Share Review
Report Review

Replacement parts were easy to find for my grill. I just typed the model number of the grill and all of the replacement parts for that model appeared. I then selected the grill grates and heat shields, proceeded to checkout and completed the transaction. It was that simple.

Date of experience: June 9, 2016
RICHARD K.
2 reviews
0 helpful votes
Follow RICHARD K.
Unfollow RICHARD K.
Send Message
Share Review
Report Review

The part was exactly what was needed, I did not expect the bolt to be delivered with the washplate, however, a nice touch, and it already had been treated with the loctite. Washer works as if new again.
Thanks

Date of experience: January 24, 2019
Dean O.
2 reviews
0 helpful votes
Follow Dean O.
Unfollow Dean O.
Send Message
Share Review
Report Review

As long as the part I ordered is the correct part and arrives as expected I will stand behind this rating.

Very professional, easy to order and part arrived as promised. One of the best sites I have worked on. I will definitely go back in the future.

Date of experience: March 20, 2018
Phil H.
8 reviews
0 helpful votes
Follow Phil H.
Unfollow Phil H.
Send Message
Share Review
Report Review

Thanks for asking
July 27, 2017

Thanks for asking. The refrigerator gasket I purchased works fine. The problem I have is you charged me $75 for a carton that is (approximately) 18" x 18" x 2" weighing 4lbs. Going UPS ground? A little excessive in my opinion.

Date of experience: July 27, 2017
Robert R.
1 review
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Send Message
Share Review
Report Review

The initial order we placed wasn't correct (our fault). You all fixed that quickly & we got the right part ordered! We received it really quick & we installed...We all agreed that if we need more parts--this is where we need to go first! Thanks for a great experience!

Date of experience: September 4, 2020
Georgia
1 review
0 helpful votes
Follow Gary L.
Unfollow Gary L.
Send Message
Share Review
Report Review

It looks good but there is no body home! Never got part, never got a call answered and never got email response. This is a fake site! DO NOT USE!

Date of experience: December 18, 2020
Illinois
1 review
0 helpful votes
Follow Trina L.
Unfollow Trina L.
Send Message
Share Review
Report Review

Fast Delivery
August 20, 2020

We order a part for our dryer and received in two days. My husband installed it and now our dryer works!

Date of experience: August 20, 2020

Overview

Genuine Replacement Parts has a rating of 4.6 stars from 10,760 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 127th among Appliance Parts sites.

service
281
value
292
shipping
304
returns
144
quality
275
This company does not typically respond to reviews

Instant Feedback

73,620 reviews