Genuine Replacement Parts
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Genuine Replacement Parts

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Alex P.
1 review
0 helpful votes
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I installed the new dryer motor and it doesn't work
November 30, 2019

I installed the new dryer motor and it doesn't work. Where with the previous broken motor it would buzz when I pressed the start button, not it does nothing (no sound).

The paperwork that came with the new motor is not helpful in determining what the problem is

Date of experience: November 30, 2019
Dennis N.
4 reviews
0 helpful votes
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The part I needed, looking forward to quick ship. Also, I confirmed that the part I ordered was correct with customer service via e-mail and received a quick follow up response.
Follow up: part delivered on time, perfect fit, now have ice.

Follow up: part received on time, easy replacement, now have ice.

Date of experience: June 17, 2018
North Carolina
1 review
0 helpful votes
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Keep up the good work. You are the go to company when we cannot find the OEM parts we need. Maria

Date of experience: March 20, 2023
Bruce E.
1 review
0 helpful votes
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I received the ice maker in record time
March 28, 2020

I received the ice maker in record time. Out with the old and in with the new in about one hour. Most of the time was consumed by shutting of the water and power and looking for the screws I dropped in the freezer!
A good experience and the replacement works perfectly!

Date of experience: March 28, 2020
Tom J.
2 reviews
0 helpful votes
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We need to return the part
June 10, 2020

We need to return the part - it is the wrong part. We are waiting for a customer service to instruct us on how to return the item. You delivered the part we ordered - it is doesn't fit our oven. Delivery was timely.

Date of experience: June 10, 2020
Arizona
2 reviews
0 helpful votes
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They got my part fast and it was what I was looking for, it fit perfect. Customer service was great also.

Date of experience: November 23, 2020
Oklahoma
1 review
0 helpful votes
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My part arrived quickly, customer service help was great. I installed the part and now my dryer works like a new one! Also, the price was great!

Date of experience: August 3, 2021
Pennsylvania
1 review
0 helpful votes
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Icemaker
June 20, 2023

Always a great experience.
I always receive the product within 2-3 days..

Date of experience: June 20, 2023
Maryland
2 reviews
0 helpful votes
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Fast and accurate
January 20, 2023

Fast and accurate ordering and shipping. Easy to find the required part.

Date of experience: January 20, 2023
Massachusetts
1 review
0 helpful votes
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Correct part and quick delivery
January 19, 2023

Easily found the part on the website. Received it in 2 days.

Date of experience: January 19, 2023
Don W.
7 reviews
0 helpful votes
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I have only placed the order, if the product is as advertised and received when estimated, I will definitely be back again.

UPDATE: order received very fast, product was exactly as specified. I will definitely shop here again.

Date of experience: August 23, 2014
Jim D.
1 review
0 helpful votes
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You had the part I needed, ata reasonable price and a quick delivery. I believe the replacement part was of a higher quality than the original. Than you very much and I won't hesitate to use you in the future.

Date of experience: May 7, 2016
Virginia
1 review
0 helpful votes
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Quick!
April 27, 2023

They helped me find the right part, and quick service! Arrived within the week, and it's perfect

Date of experience: April 27, 2023
DD Y.
1 review
0 helpful votes
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So far it is good but final review will depend on when I get the part and see if the part is as genuine as it is claimed to be and of course it should work and fit properly.

I received the part. Very satisfied with it. It was genuine as the dealer claimed it would be and I got it in two days as promised.

Date of experience: April 12, 2018
Jason R.
7 reviews
0 helpful votes
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Next day shipping means nothing
April 27, 2018

Next day shipping means nothing. You'll get it next day if they get around to shipping on time. If not, you'll get it later. Oh, and no returns on items under $40 and you'll still pay for their shipping mistake, even when they admit it's their mistake.

Date of experience: April 27, 2018
Georgia
1 review
0 helpful votes
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Perfect fit
January 26, 2023

The pieces arrived early, were the correct size and easy to install.

Date of experience: January 26, 2023
Dexter R.
1 review
0 helpful votes
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Easy and fast but I received the wrong part
May 14, 2020

Easy and fast but I received the wrong part. I didn't know that until I disassembled my washer. I had to clean and reuse the old part then reassemble my washer. I am waiting for confirmation for a refund at this point.

Date of experience: May 14, 2020
Joy G.
1 review
0 helpful votes
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The product was costly, but it was a necessity
January 2, 2020

The product was costly, but it was a necessity. I was not able to purchase the quantity needed, due to price, so I purchased what I could. I will use the site to make another purchase at a later date.

Date of experience: January 2, 2020
Lisa S.
2 reviews
0 helpful votes
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The correct part was shipped the first time around and the delivery time was speedy (2 days!). I would definitely recommend this site for easy use of placing orders, their low prices and shipping costs, and speedy delivery!

Date of experience: July 31, 2020
Bob H.
1 review
0 helpful votes
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I found what I needed
June 18, 2020

I found what I needed. Great selection! However, I later found that the price was much higher than I could get for the same item elsewhere. Then, having been charged for "next day" FedEx delivery (and as it was the only option, this is what I "chose") item was sent via UPS...and rather than next day, I got it two days later.

This wasn't a problem as I had already put in a workaround, and frankly the part could well have been shipped via USPS at a significant savings, maybe even for free considering how expensive the part was (easily twice as much as any other source). I did want it quickly, and in fact finding and ordering it was easier than the Sears factory site, but really...somewhere there's a balance between selection, speed and value.

Date of experience: June 18, 2020

Overview

Genuine Replacement Parts has a rating of 4.6 stars from 10,760 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 127th among Appliance Parts sites.

service
281
value
292
shipping
304
returns
144
quality
275
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