GetHuman

It usually is! I had them connect to Tracfone CS as it's very difficult to get through & it said wait time was 21 minutes which went to 6 minutes & never moved after an hour. While waiting I decided to look at reviews which brought me here(thank you sitejabber!) & from the few I read, 21 minutes seems to apply to all calls which I'm now sure is to get you to try out that JustAnswer which I almost did, but after reading these reviews knew it was just another scam to take advantage of people that need help.

As written on my Facebook page -
Great site for contacting companies
Phone numbers for companies and tools for avoiding waiting on hold, other contact information like live chat, tips, secrets, and ways to solve customer service problems faster and easier than trying to find them yourself
https://gethuman.com/

I have used GetHuman since it came out. It's simply a cheat code to get to a person and avoid all the automated uselessness. For example I was sitting with a social worker. We were reviewing paperwork and needed to talk to the I.R.S. She said it could take awhile to get through and was a major pain. (Nothing against the I.R.S. They do have a country of customers after all.) We ended up getting lost in the automated questions. I said lets try a site I know. Told her about GetHuman. Within 15 minutes following the instructions got ahold a agent and were DONE. She was Flabbergasted. Now she and her coworkers use it regularly. So I suggest you go GetHuman.

It was not Delta, just pretended to be. Said my flight had gone up $200 but the extra $200 was not charged to Delta but to a travel agency. The man, Vin, had an Indian accent. My Visa targeted it as fraud. I will not use them again even though it is frustrating not to be able to reach a live and competent person at most airlines these days..

Countless attempts to use them result in "GetHuman ran into a problem getting a rep for you." Then it wants you to call them directly! What a waste of my time. And, get this, there is no way to send a question or chat or ask a question, etc., of GetHuman. Ironic that the firm who wants to help you talk to a real person has no way for you to reach them even by chat/email.

I thought I was using a tool that would actually reach out and figure a solution to my problem of simply trying to delete twitter. Basically it just tells you to call them and figure it out yourself and then go back to the site and tell everyone how it went! Stupid! Waste of time!

I was having problems with my direct express card, I was trying to get a hold of them as to why my card was denied, well I called direct express lots of times but they had high calls and kept hanging up. Gethuman really helped fast. I don't know what they did but they got my card working. Thanks gethuman I got you guys for future references you rock!

Would not recommend. I was looking for a phone number for United and did a Google search. What I thought was a United number was actually GetHuman. First call ended up hanging up on me but the second went through. The guy trying to help was trying to book my flight and had the right days but then never asked me for departure times, which seemed really odd. Then he tells me the price and it's $200 more than what I was looking at online. He asked if I wanted to book the flight and I told him no because I can buy it cheaper. Then he tells me that the flight I was looking at is sold out. It wasn't. There were 59 open seats on the flight. Then he wanted me to provide my phone number and email to verify my account. I gave him that info but then he wanted my password. I said you have enough info to verify my account and told him I would not provide my password. He hung up on me. This service is a scam.

Not bad. I've got a callback that I was waiting for a long time. When I say "for a long time" I mean it. I was trying to call one company for two weeks and I had no luck. It took GetHuman a day to get a person for me. Thanks for the service, it was useful.

Recently, I had a security issue with my Chase Banks debit card. I have tried for weeks to get a resolution, but have had no satisfaction either online or by phone (left holding until line disconnects). After several hours of toiling over the matter tonight, I came across the Google hit that highlighted the phone number on my debit card. That is the only reason I called it. After typing sensitive information did I learn that I was not communicating with Chase Bank at all. I was tricked into sharing sensitive banking information, and then asked to pay on top of it. This set up is deceptive and fraudulent, as far as I'm concerned.

Literally useless. Just call yourself and be less annoyed. Two hours after my problem was solved by myself I got a text from gethuman that the IRS closed. Wish I did not send my info to them.

Cloud chat, not helpful, redirected to JustAnswer for $1, Don't do it. It is a trap. I have experience with Just Answer $600 later—and without being serviced. Find another way,

Although ultimately, I did not use any suggestions from GetHuman in dealing with my Epicurious.com issue, I was impressed with how they did make an effort. If I had another issue, technical or otherwise, in the future, I would definitely consider posing a question to GetHuman.
As for Epicurious.com, I would not hold my breath waiting for any Customer Service from this outfit. Figure out a work around, and move on. I have nothing good to say about them. If you like their recipes, search them for free, and copy them onto your computer. If you're tired of their emails, block them by training your mail client to put them directly into your Junk Mail box. If you find a better answer, for goodness sake let the rest of us in on it!

In theory, this is a great service. In reality, there are more problems than assistance. I used GetHuman this morning, and though I did receive a call from them, it didn't work. First, there were two competing recordings at the start of the call, which made it hard to understand. Then, once I tapped into the call, I was sent through the same voice menu that one gets by calling customer service itself. I was on hold for 8 minutes, before being put on hold for another 14 minutes to speak with someone. What gives?!?!