The company's reputation reflects a mix of appreciation and frustration among customers. Many users commend its ability to facilitate connections with customer service, often leading to quicker resolutions than direct attempts. However, significant concerns arise regarding service delays, misleading communications, and instances where customers felt scammed or misled. Additionally, the lack of direct support options for GetHuman itself contributes to dissatisfaction. Overall, while the service shows promise in alleviating customer service hurdles, persistent issues with reliability and transparency hinder its effectiveness and user trust.
This summary is generated by AI, based on text from customer reviews
I was trying to reserve a flight with them, You have to share all your security information before they give you an answer.
It was not Delta, just pretended to be. Said my flight had gone up $200 but the extra $200 was not charged to Delta but to a travel agency. The man, Vin, had an Indian accent. My Visa targeted it as fraud. I will not use them again even though it is frustrating not to be able to reach a live and competent person at most airlines these days..
I have used GetHuman since it came out. It's simply a cheat code to get to a person and avoid all the automated uselessness. For example I was sitting with a social worker. We were reviewing paperwork and needed to talk to the I.R.S. She said it could take awhile to get through and was a major pain. (Nothing against the I.R.S. They do have a country of customers after all.) We ended up getting lost in the automated questions. I said lets try a site I know. Told her about GetHuman. Within 15 minutes following the instructions got ahold a agent and were DONE. She was Flabbergasted. Now she and her coworkers use it regularly. So I suggest you go GetHuman.
My whatsapp account has been baneed turn it please sir review my whatsapp account my whatsapp number is *******258
I was having problems with my direct express card, I was trying to get a hold of them as to why my card was denied, well I called direct express lots of times but they had high calls and kept hanging up. Gethuman really helped fast. I don't know what they did but they got my card working. Thanks gethuman I got you guys for future references you rock!
Literally useless. Just call yourself and be less annoyed. Two hours after my problem was solved by myself I got a text from gethuman that the IRS closed. Wish I did not send my info to them.
I thought I was using a tool that would actually reach out and figure a solution to my problem of simply trying to delete twitter. Basically it just tells you to call them and figure it out yourself and then go back to the site and tell everyone how it went! Stupid! Waste of time!
NJ EZPASS is the worst agency to try to contact (NY, PA & DE are excellent in comparison). My daughter and I were trying to get through to simply make one request…I tried mailing a letter and that did t work so we tried calling….has anyone ever tried calling Ezpass NJ? I called every single day for a week for over an hour and then decided to research and discovered a service you MUST try…it's called "GETHUMAN". It's a free website that basically waits on hold for you and calls you the second someone answers — So after three days of having this service be "on hold" for me and 7 1/2 hour wait — you read that correctly — 7 1/2 hours…I finally got someone on the line and resolved the issue! #gethuman rocks!
Get human is the worst service, don't get tricked. I waited for 35 min and ended up ending the call.
BOOKMARK this site.
I called the support group to upgrade my service to include the hotspot. The tech named Nina told me they didn't have that service but I knew they did and advised her I had hotspot the whole time other than this billing period. I had used some of the reward points that didn't include it. I asked her to put me on that plan and was met with more resistance. After several minutes, she finally agreed to look at that particular plan and changed it. During the payment process, she asked if I had other properties. I felt that information is personal and it seemed very suspicious but she kept insisting that it's required. I told her no and advised she's asking personal information I didn't feel comfortable about. I'm ******** to start with and it was extremely difficult to cooperate with her. She seemed to retaliate by asking me to repeat information multiple times on multiple occasions. She even asked me to speak very slowly and spell each word. NO customer deserves that kind of treatment.
Not bad. I've got a callback that I was waiting for a long time. When I say "for a long time" I mean it. I was trying to call one company for two weeks and I had no luck. It took GetHuman a day to get a person for me. Thanks for the service, it was useful.
Bought a trial and it was useless. Would not recommend to anyone as there are lots of other sites with much more pleasant service.
As written on my Facebook page -
Great site for contacting companies
Phone numbers for companies and tools for avoiding waiting on hold, other contact information like live chat, tips, secrets, and ways to solve customer service problems faster and easier than trying to find them yourself
https://gethuman.com/
Large Take loan app customer care number ++++
large Take loan app customer care number ++++
large Take loan app customer care number ++++
I have used Get Human for many years. Even after they changed the format and tried to charge it was helpful. Now it is totally useless. Don't even bother!
It usually is! I had them connect to Tracfone CS as it's very difficult to get through & it said wait time was 21 minutes which went to 6 minutes & never moved after an hour. While waiting I decided to look at reviews which brought me here(thank you sitejabber!) & from the few I read, 21 minutes seems to apply to all calls which I'm now sure is to get you to try out that JustAnswer which I almost did, but after reading these reviews knew it was just another scam to take advantage of people that need help.
Would not recommend. I was looking for a phone number for United and did a Google search. What I thought was a United number was actually GetHuman. First call ended up hanging up on me but the second went through. The guy trying to help was trying to book my flight and had the right days but then never asked me for departure times, which seemed really odd. Then he tells me the price and it's $200 more than what I was looking at online. He asked if I wanted to book the flight and I told him no because I can buy it cheaper. Then he tells me that the flight I was looking at is sold out. It wasn't. There were 59 open seats on the flight. Then he wanted me to provide my phone number and email to verify my account. I gave him that info but then he wanted my password. I said you have enough info to verify my account and told him I would not provide my password. He hung up on me. This service is a scam.
Cloud chat, not helpful, redirected to JustAnswer for $1, Don't do it. It is a trap. I have experience with Just Answer $600 later—and without being serviced. Find another way,
Countless attempts to use them result in "GetHuman ran into a problem getting a rep for you." Then it wants you to call them directly! What a waste of my time. And, get this, there is no way to send a question or chat or ask a question, etc., of GetHuman. Ironic that the firm who wants to help you talk to a real person has no way for you to reach them even by chat/email.
Not recommended at all. I have paid for the trial luckily and i had the worst experience ever.
They answered only for once saying " We are checking your Issue"
I was looking for a number for American Airlines at 7:30 CST, The website said use get human, they said 21 minutes someone will call you back! Four and a half hours later they call back AT MIDNIGHT! I am in the bed asleep at Midnight! What was the point of saying 21 minutes? I will never use this service again!
Answer: I'm not going to take the chance. One bad review is enough to stop me. They charge $75. But in their terms, state service is free.
Phone numbers for companies and tools for avoiding waiting on hold, other contact information like live chat, tips, secrets, and ways to solve customer service problems faster and easier than ever.