SCW

Not a happy customer.
Don't deal with Ben at this company. He is only out for your money. He does not care about Customers at all. Only thing he wants is your money. Zero customer service at this place. Even turned my neighbor onto this company. He bought a full system also. I assume they work on commission. I have no prob with that at all. I myself am in sales for over 40yrs. When a customer ask. If they can get a price on an item. One add on Eufy Cam2 and they tell you. 10 days later it goes down 20 more dollars. Mind you I bought a full system and 3 extra Cam2 add on. So I asked about the price difference. What can you do about this. You get a email back saying. I can take it off your next item you order. Told Ben rather have the money back on my Credit card. I was very upset about how he did this to a customer. I assume they have lots of customers. Then no more emails back. My training in sales many yrs ago. Customers are Always first and number one to a salesman. You always take care of your customers. No matter what. So you keep them as a customer forever. I still have customers asking bout me after retirement for 4 years. That's how it works. That's what this company should do. You hear Ben. It's no prob. I will send my business elsewhere. I know it's 20 bucks. It's the principle to me. Was looking to buy more in the future. But. Not now. All I wanted was some credit on my card. But like I said. Keep it. You guys need it more then me. Already spent over 600.00 Again It was the principle of how it was done. Hope this helps with buying from here. Not saying other sales people will treat you the same. I had this guy Ben. Sad. Hope one of the Corporate Executive see this.