GetYourGuide

I had two minor problems with my purchase. One was that the app kept crashing and I was unable to access my tickets. Luckily I did. Screen shots of the print option. The only other issue was that the catamaran tour could not find me listed for the tour. Eventually they did take me. Otherwise, no problems. I've used Get Your Guide in the past and have been completely satisfied with the service. I will continue to use this product. Good service; good options!

I did enjoyed the ride with bikes in Athens. Our tour guide was the best one. He gave us loads of info about Athens and he showed us some hidden spots known just by athenians. As well he gave us some ‘what to do' in Athens and on the islands tips. We had a stop for some traditional Greek ice cream with mastika. As well the the bikes was in a very good condition and easy to ride them. I did like that each bike had it's own name. Overall I do recommend this tour.

Absolutely shocking company! Do NOT pre-book any tours with this company! We almost had our weekend away ruined because this company had a issue with taking payments of our three events we had booked and almost had our tours/attractions cancelled, which was the only reason we were going to Edinburgh! I called three times to be told "we will look into it" with no results! Knowing fine well we were about to lose our places in these booked events! One advisor didn't even do her job correctly and made no effort to help, the other two tried to help but was told it could take three days to sort out, which was no good, as we were due to leave for our trip before that time frame they gave us, which would have resulted on us losing our booked places in these events! Not happy at all, but thankfully we sorted it out ourselves by booking the events elsewhere and cancelling with this SHOCKING company!
Each to their own, but my advice would be to avoid.

I attempted to book tour with this company and for some reason, payment would not go through. I used 3 different payment methods and still for the same "error" please contact. I confirmed with my bank that there was no issue on their end and it was the company. I called, emailed and had to wait 2 days for response to rebook the tour. I ended up going through Viator company instead and had no issues to book the same exact tour with same payment method. Very frustrating to say the least. Even when i finally got to speak to someone at "get your guide" they were unable to let me book with them on the phone, stating it had to be done online only… again insisting it's my bank, which i confirmed it was not. Never again will i try and use this company.

This company is fraudulent. They use other's websites to link to their site when the website they link from doesn't even advertise with them. It is illegal, immoral and they should be shut down. They have been told but refuse to correct matters. Selfish people using others to gain profit. Typical capitalists with an evil purpose.

We booked lunch cruise thru these guys. Even though ticket cancellation were not allowed, due to flight cancellation we couldn't make our appointment. I contacted them on whatsapp, managed to alter the date and they even refunded the difference in price. So helpful and friendly. We are now booking other activities thru them while in NY.

I did 2 tours in Rome, the Colosseum and Vatican City. Both tour guides had so much passion and knowledge and gave us all the history they could pack into our time together. Both experiences and guides were incredible and I highly recommend doing guided tours instead of going yourself! Worth every penny and then some!