GetYourGuide

Excellent tour arranged at a competitive price.
Details were exactly as described and supplied in a professional manner.

I WISH I WOULD HAVE KNOWN BEFORE! DONT DO THE MISTAKE OF BOOKING WITH THIS COMPANY!

We recently travel to Venice and got their private gondola tour. What a disappointment! It said to be 30 minutes for $176 ( 2 people) once we got there the lady who greeted us seemed like she was on a rush, she got out print confirmation and send us on a gondola. I checked my watch it was 5:15 pm when we started and 20 minutes later we were done. It was supposed to be "30 " minutes not "20 " minutes. Besides the shortage on time the gondola driver seems not to care about us, he Stayed quiet the whole time and didn't even acknowledge us to say hello. I felt like a i was in one of those fair rides where you pay, get in and out and done. Sadly, my husband and I didn't enjoyed the ride as we thought we would. This made me very mad as we pay and didn't received the time we were supposed to get.

ADVISED: don't book your gondola trip with this company there is so many single gondola guys in every corner you go that I am sure they will make your money worth and will deliver a better experience! So many gondolas deals once in Venice
Never again with this company!

I used this travel agency for the first time and they are professional! Out guide Imran was very helpful, caring and friendly! I recommend them!

Waited over TWO HOURS for driver! They had ZERO CONCERN for our plans for after this tour; we paid $510 for $#*!TY SERVICE & a WASTE OF TIME. STAY AWAY FROM THIS UNBELIEVABLY INCOMPETENT SERVICE!

We use them for airport transfers as well as a couple of tours.
The arrived on time, and the tour guide was very knowledgeable.

Trip was planne 07:39,they send cancelation 05:30 in the morning without explains.no answers by email.driver ignored called and messages.destroyed all planą horible!

Great guide, we enjoyed the Vortex tour. We had an excellent guide who really enlightened us on area and was awesome

They put and hugs amount in the credit card, using a fictitious money. Don't use this company.
They are estafadores.

From being left on the side of a highway in Sharm El-Sheikh (Egypt) at 4am by the tour shuttle, to our tour group being left at the Cairo airport for over 1.5hr because the tour company forgot us (and then proceeded to lie about the reason throughout the entire day), to women on the tour being inappropriately touched, and then at 11pm on our return to Sharm El-Sheikh having no shuttle to return us to our hotels and having to pay a highly inflated taxi ride (because the taxi drivers all knew our predicament), this tour Sharm El-Sheikh - Cairo return was horrible. I am a woman in my forties, travelling with a female work colleague who is in her 20s. On a number of occasions we felt very vulnerable.

To make matters personally worse for me, two of my travel colleagues were fully reimbursed for the trip, however, because the tour company illegally charged me an additional US$55, I have been left out of pocket. Get Your Guide initially acknowledged that this cost was incorrect (see email below) and reimbursed me the US$55/AU$83.09 prior to agreeing to the full refund of the original cost. When they eventually acknowledged I was eligible for a full refund, they deducted the illegal additional $55 from this figure, so I have ended up out of pocket that amount.

We visited Barcelona in September and purchased tickets for Casa Batlo, Sagrada Familia, Park Guell tours as well as all day trip to Tossa del Mar. Each visit was clearly explained online with detail (meeting point, what is included, length of visit, guided or not). It is worth spending a little more for the First Entry Ticket to the Casa Batlo beating the crowds that come later in the day. The audio guide allows you to imagine how the Batlo family lived and points out key facts of the lighting and airing that Gaudi created. The Sagrada Familia tour was with a knowledgeable guide, Juan Miguel, who provided facts and the history of the construction that is still ongoing. Park Guell is on your own, allowing you to spend time you needed in the different sections. And last but not least the boat trip to Tossa del Mar was not watched, allowed us plenty of time to visit a town along the way (Lloret del Mar) and plenty of time to climb to the top of the castle and have a delicious meal on your own in beautiful Tossa del Mar. Book with confidence!