First time using this guide and it was very helpful finding things to do being in New Orleans for the first time.
Excellent tour and photos that we enjoyed very much. Mehmet the perfect guy that anyone will want to have in any tour.
The Guide has helped me book 4 excursion. We have been on 3 so far & have not been disappointed. The Guide was easy to book. So helpful for tourists.
The absolute worst customer service on the entire planet! Agents are not truthful... bad experience! Please do your own research and don't book through a 3rd party... i made a mistake in my booking date - i contacted their partners to inform them that the date of the tour was incorrect... the person assisting me was very nice - but then she realized the tour - van could not pick us up ( as advertised) and asked if we could trave 30 minutes to a Starbucks... we said absolutely not!... Wih that being sad it was a deal breaker... we needed to cancel... called this GetYourGuide company as i was asked to do in order to get the 200.00 refund... called 5 times each time the story changed... after each call i got an email stating you can't get a refund because it's less than 24 hours, whi was the original error but was irrelevant if we couldn't get picked up... so we need to be refunded... not so easy. All they neede to do was sen an email to their partners that i booked with and honor the dang refund. Hello you can't pick us up... the ad said they pick up at all hotels in the Niagara Falls area, not true our hotel is booked in the Niagara Falls area... the Getyourguide agents 5 different agents 5 different excuses from... the partners are closed to they didn't have their number etc... each agent had a different story... what a diaster! Don't use this GetYourGuide they need to Get their Fact and make sure the advertising is accurate.
Tour was comprehensive and interesting. Guide was professional and very entertaining. Plenty of breaks and opportunities to take pictures. Perfect
We had an awesome time and the guide was awesome. Well worth the money and I would highly recommend to anybody. I would use again.
Great trip. Great skipper, Boris. Beautiful places. Great value for money. I would definitely recommend.
Had a great time! What a beautiful spot. Truly breathtaking. Our guide shared lots of great information. Had a great time and the teens loved it too!
We had a fantastic deal and had a fabulous trip to Fitzroy Island. Beautiful view, friendly staff and we had relaxing during the stay at the island.
My two tour, with boath to White Island and Ras Mohamed - snorkeling, as well Old market and city tour are amazing expirience. Drivers and stuff are kind, friendly and I am gratefull to all. Warmly recomanded both tour. Old part of Sharm El Seikh mosque Al Sahaba and Old Market are really impressive.
Just a simple ride on a boat and at the same time, we watch the sunset.
The staff was amazing, and the sunset was magnificent.
Worth that.
I will never go anywhere without GetYourGuide again! Whale watching is a must do activity in Iceland.
Buying tickets on getyourguide is safe, and you can change your mind until 24 h before most activities.
Amazing value for many, so nice guide speaking in four different languages. Totally recommend laguna trip with Murano glass show
We had the best time and Roman was an amazing guide! Highly recommend this tour! Well worth every penny
Booking most experiences & receiving tickets so conveniently whilst on holidays makes the trip less stressful. Easy access to mobile ticketing.
Avoid
Did a no show and failed to refund!
Claimed guide sick
Tgat can happen but not refunding is unacceptable
Easy booking and payment. Good selection of competitively priced activities! Would definitely recommend.
Answer: They are just a bunch of money-hungry, non-caring theives.
Answer: Well, my family booked a tour with them and everything went perfectly fine, we had a great time and they were very professional.
Answer: They are great! My family and I had to change our book a day before and they rescheduled right away. The tour was above expectations and they are very professional.
Answer: Answer is very simple, they overcharge the local company with a huge comission. They are sucking bloods of local suppliers! You can buy tours way cheaper if you buy directly from suppliers, for sure.
Answer: Hi Judith! Please send us your booking details at social.support@getyourguide.com from the same email address you used to make your booking and we'll look into it as soon as possible. Thanks!
GetYourGuide has a rating of 2 stars from 866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GetYourGuide most frequently mention customer service, credit card and meeting point. GetYourGuide ranks 296th among Tours sites.