• Gevalia

Gevalia

Is this your business?
Write a Review
How would you rate Gevalia?
Thumbnail of user sharonf622
West Virginia
2 reviews
4 helpful votes
  • Send Message
January 21st, 2021

I purchased this coffee about a week ago after seeing positive reviews all over the internet. I boyght the Colombia medium roast as that is my preferred type of coffee. So as soon as I opened the bag I noticed it had a pretty unpleasant smell like maybe badly burnt toast, but I proceeded to make coffee anyways. The smell did not improve in the cup and the flavor was only what I can explain as chicken that was burnt on the grill and seasoned with dirt. Even after adding double my usual cream and sugar and hazelnut syrup it was still just awful. I thought maybe it was my fault for using my keurig so I made a whole pot and smelled up my house and it was no better at all. I tried cooling it and making iced coffee hoping that would help but just tasted like cold burnt chicken and dirt. The best part is its nearly impossible to get the after taste out of your mouth. I will not be buying anything else by Gevalia, this was a horrendous experience.

Quality
Thumbnail of user teresal585
North Carolina
1 review
2 helpful votes
  • Send Message
January 16th, 2022

Gevalia used to market fantastic coffee - smooth & rich. Good stuff. But the last two store purchases (Traditional Roast & French Roast) smells musty when hot water hits it. And tastes as though it was filter-brewed through moldy canvas. It's awful. I use filtered water & a coffee press & other brands taste just fine. So I know the problem is the Gevalia. I also drink my coffee black, so taste nuances are very noticeable. Will not buy this brand again.

Quality
Thumbnail of user klintb
Idaho
1 review
3 helpful votes
  • Send Message
March 25th, 2010

Gevalia sent me my coffee maker and coffee fast and everything was of good quality and only $14.95 so I would say if you are looking at getting there intro deal then go for it. After your coffee maker shows up then cancel becuse the next shipment of coffee is not cheep it will be like $30+ but other than that where will you get a good coffee maker and some coffee for under $20?

Thumbnail of user samt20
Tennessee
5 reviews
5 helpful votes
  • Send Message
November 14th, 2016

I signed up a year or so ago for promotional emails from Gevalia. The first email I received from them contained a promo code for 15% my first order. I saved it for awhile but eventually discarded it. Today I went to place an order, & placed 2 calls to Gevalia customer service to get a promo code. The second call I was placed on hold for 21 minutes. The rep was nice but placed me on hold (again) to speak to her supervisor. As it turns out, I am out of luck! Each promo code is "unique" to each customer it's sent to & they will not assign another promo code to someone in my situation. What a pathetic & miserable excuse for customer service. That is unless they want to anger & lose customers.

Thumbnail of user christinaa467
Missouri
2 reviews
0 helpful votes
  • Send Message
July 28th, 2023

I had several pods out of a box leaked coffee grounds thru due to inside filter coming unglued. Also the aluminum top of the pod is made from a thinner metal than other pod coffees.

Value
Quality
Thumbnail of user lorib
Pennsylvania
9 reviews
56 helpful votes
  • Send Message
March 6th, 2009

This is a wonder site that does what it promises. - THIS SITE DESERVES FIVE STARS. THEY FULFILL THEIR PROMISES.

THEY ALSO GIVE YOU A WAY OF TRACKING YOUR ORDERS. THAT REALLY HELPS.

WAY TO GO GEVALIA.

Thumbnail of user pamt35
Ohio
3 reviews
1 helpful vote
  • Send Message
December 8th, 2017

I have a Tassimo machine and this is the only place I will buy the CARAMEL LATTE MACCHIATO for this machine because it is perfect. I will only buy it when they have a sale with free shipping as it is expensive but I do love this coffee and will gladly wait for a sale I"m giving 4 stars because it takes a year or more for a good sale to pop up on the Tassimo coffees

Thumbnail of user melindal1
Washington
67 reviews
1,001 helpful votes
  • Send Message
June 12th, 2012

Here is what I HATE about Gevalia... Their coffee sucks and for those of you who enjoy their under roasted, completely stale beans... well, then you just like bad coffee. But my current rant about the company is that I got an unsolicited email from them recently and I sent them back (on their link) a message to unsubscribe... and suddenly I have an account with them! And I can't cancel! I'm not currently getting any beans from them (I am thankful for small miracles) but I am not only getting spammed by them, I am getting spammed by EVERYTHING that KRAFT foods, inc owns. Yeah... sorry to burst your bubble those of you thinking you are getting the best coffee in the world: they are owned by Kraft Foods, inc., makers of Cheeze Whiz. Just... please re-think your subscription to GEVALIA and buy your coffee in small batches at your local organic store that sells shade-grown/fair-trade/not-killing-songbirds coffee. GEVALIA is the coffee equivalent to Tar Sand Mining. We can do better, people!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Discover gourmet coffee - whole bean & ground coffee, teas, coffee makers, coffee accessories & more! Shop our official online coffee store at Gevalia.com

How do I know I can trust these reviews about Gevalia?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Gevalia?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business