I placed my oder on Monday and it was supposed to be delivered on Tuesday. I even sent them a separate email making sure that everything will go smoothly.
First problem, they put me on "on hold" status saying that my order was suspicious due to different server location where I made the order. I made the order from other country, of course the server location is different. But they asked me to send a selfie with my credit card or call my card company for authorization.
Second, my order was not delivered on time for NO REASON. Not even the same day when it was supposed to be delivered.
Third, no proper notice or communication that my order couldn't be delivered on time nor apology.
I paid the delivery service and have it scheduled for a reason! They notified me only after I sent them a follow up email otherwise they would have never contacted you.
Right now I'm still waiting for their reply on where my order is. Hopefully they really can have it delivered by today.
The worst service experience I have ever encountered! Highly NOT recommended.
The order I purchased was on Feb 2nd in hopes to be delivered on Feb 14th. We still haven't received the package nor have been getting good confirmation from either shipping company or Gift Blooms. I have repeatedly called FedEx and they report everyday something different. They said the building of the business is too big to go inside and deliver the package. I have asked them finally to just deliver the package to my house since it's too difficult for them. After 2 days of back and forth they still haven't figured out and continue to bring it back to the same building and still not deliver.
I have had 2 different calls today from FedEx asking me the same questions. I continue to repeat everything that has happened.
Gift Blooms response is horrible and they best the gentlemen said he would do is give me a 10% off my next order with your company. You have got to be kidding me. I will never use this company again and I'm beyond disappointed with the services. I will never recommend this company. The customer service is absolutely horrible.
DO NOT SUPPORT OR PURCHASE ANYTHING THRU GIFTBLOOMS. Their customer support, communication and follow thru, in addition to their lack of professionalism is horrid and they don't stand by their claim of 100% satisfaction.
Claims to deliver internationally, takes your money, does not deliver the goods and then hopes you don't notice. Send your friend the cash and get them to buy their own flowers!
Ones time I made order of flowers from this site for birthday celebrations. I feel the rates are reasonable and services of the site is also very good. I really like the site in all way.
Terrible company, do not order do not use DO NOT TRUST! My order was delivered sour and missing portions of it with no one to address the situation my card was charged over two weeks ago delivery is supposed to be 3 days
Good website. Which offering different type of gifts for different occasions. Also its quite distributed which allow it to deliver its goods on different countries too.
THEY ARE TOTAL SCAMMERS!
I ordered my balloon arrangement, they texted me 3x's to confirm the address, that they never got right.
Come the day of delivery, they never delivered.
However, they took my money out ASAP.
I gave them such a hard time via text and EMAIL and even getting my lawyer involved... I had to contact our Washington Attorney General to file a comsumer complaint report.
THIS COMPANY was more time then it should have been... but I took the time to a) harass to get my money back and b) contact legal action BECAUSE they have gotten away with it for too long.
In the end I got my money back but they are NOT WORTH IT! DO NOT BUY FROM THEM!
Stay away from this site i placed an order for a balloon and chocolates and flowers and the never arrived. I lost $150. The positive reviews are fake. Stay away!
I ordered a cake for my daughter-in-law's birthday but it was no delivery. I paid for nothing. So don, t buy anything, this site is is probably a scam
Sorana D.
They took my money and never delivered the product. They refused to refund the money (which was a lot for a cake and delivery!). They were extremely rude and unprofessional.
The balloons were not delivered on the scheduled day. They marked them delivered on 3/8. Not true I asked them to deliver the next day, 3/9 not delivered. No communication.it was a really awful
I spent $75 on flowers and chocolates and my step-daughter never received them. Now I can't get ahold of anyone. Their chat is not working and their contact email is not working. Help
GIFTBLOOMS
Extremely disappointed with my recent delivery! It didn't even say who it was from! It had a business card with it that indicated it was from some man they didn't know - and the card message was WRONG and it led them to believe it was from even another man named Don!
If I hadn't called my sister in law I would have thought it was a successful delivery because they sent an email saying it was delivered - but they wouldn't have known the balloons came from us!
There were also only 4 balloons and the invoice receipt indicated there would be 9 total!
What a waste of $55!
I have sent several emails requesting at least a $30 refund with no response except to send a picture to another email address. All emails since then have been to gift blooms AND the email address they told me to use. And they haven't responded at all - to send me an automated response asking how my delivery was!
So I click on the link two different times and wrote three paragraphs and of course the system rejects it - I suspect it because it was a bad review!
I ordered a photo cake for my boyfriend who would be in Germany for his birthday. I was so excited to be able to do something special and surprise him and this was completely ruined by Gift Blooms. I ordered the cake in plenty of time and attached the photo as I was instructed. I was notified the order was accepted and being processed. The DAY BEOFRE the cake was supposed to arrive I received an email stating they were not able to print the photo and the $60 custom cake I ordered had already shipped and was plain - nothing on it! I immediately called asking why didn't you let me know sooner there was a problem, why would you just ship it without notifying me first, they refused to refund me or see any wrong doing on their part. I WOULD NOT TRUST THIS COMPANY!
Ordered get well balloons on Thursday for Saturday delivery. Got an email Saturday that they couldn't deliver until Monday, no apology offered. I explained the balloons are for a one year old and I need them delivered asap. They responded that Monday was the best they could do. Got an email on Monday that THEY HAVE NO BALLOONS (yes you read that right), but could send flowers on Tuesday, still no apology. I demanded a refund, got no response and still, no apology. UNRELIABLE, UNPROFESSIONAL, UNAPOLOGETIC!
YOU GIFTBLOOM THIEVING MOTHER-CHILD-DOG $#*!ERS! CAN YOU JUST NOT FIX YOUR MISTAKE AND SEND THE PRODUCT THAT WAS PAID FOR TO THE ADDRESS I HAD GIVEN? WHY HAVE YOU NOT FIXED IT YET – IT HAS BEEN 6 WEEKS COCKSUCKERS! I INSIST AND DEMAND YOU FIX THE PROBLEM AND MISTAKE ASAP IN A DAY! I AM NOT KIDDING YOU, I HAVE A LONG REACH AND I LOVE LITTLE KIDS IF YOU HAVE ANY……$#*!ING BASTARDS YOU ARE!
Ordered for a friend in the US. Elaborate lies spun about not having the product, then after, saying that the address I supplied is wrong. After that, they remain uncontactable.
Please don't trust this company. Worst customers service they just want your money. My product was not delivered on the day promised. I had to call credit card.
Another non-delivery. Wish I checked here first before using these thieves.
Should be shut down and strung up.
Answer: Order was soppose to be today and has not arrived!
Answer: Can't find my Order 132394 either!
Answer: As per our record we have issued Full Refund as we could not delivered this order.
GiftBlooms has a rating of 1.2 stars from 367 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftBlooms most frequently mention customer service, credit card and next day. GiftBlooms ranks 258th among Flower Delivery sites.