• Giftly

Giftly

Is this your business?
Write a Review

Overview

Giftly has a rating of 1.0 star from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Giftly ranks 102nd among Gift Cards sites.

  • Service
    8
  • Value
    8
  • Shipping
    6
  • Returns
    5
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos
How would you rate Giftly?
Top Critical Review

“Cancelled egift for no valid reason.”

Paul L.
10/26/24

I sent a Giftly egift and a week later they threatened to cancel it unless I sent more info. I did and they cancelled it anyway. Why even approve it in the first place? Never contacted me or offered a valid explanation as to why? Pathetic. Do yourself a favor and use a more reputable company for egifts.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user paull4301
1 review
0 helpful votes
  • Send Message
October 26th, 2024

I sent a Giftly egift and a week later they threatened to cancel it unless I sent more info. I did and they cancelled it anyway. Why even approve it in the first place? Never contacted me or offered a valid explanation as to why? Pathetic.

Do yourself a favor and use a more reputable company for egifts.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bs717
1 review
2 helpful votes
  • Send Message
January 5th, 2024

Why would anyone use this company if you knew how everything is processed. They are deceptively using your money and they require you give out your personal information to redeem a so called "gift certificate" for cash. They have no accounts at any business for you to redeem your certificate. You redeem the certificate by having them send money to your paypal or personal account. The EMAILED gift card is only a suggestion of where you should shop. You still have to use your own money, or wait for the transaction period of funds being deposited in your account. I can't believe the Federal Government allows this company to continue doing business.

Thumbnail of user vladimiry11
2 reviews
2 helpful votes
  • Send Message
May 13th, 2023

It's not gift card. Money are not available right away. They just send fancy email to recipient and then offer to transfer the money to Paypal, Bank account in 3 to 4 days or receive physical cash card in 2 weeks. Service costs 7 bucks. I could have just transfer via Zelle or PayPal and don't pay that fee. Don't waste your money.

Service
Value
Thumbnail of user joand616
1 review
7 helpful votes
  • Send Message
December 12th, 2022

First, you do not receive a gift card. You receive a card with a code that indicates you an provide your bank info or request a card which takes up to 14 business days to process. I paid $113.00 for an Aldi gift card. Surprise Surprise they don't even have those gift cards. They send a visa card, but the recipient must request it. Many online comments about users having issue using their cards! This site is not even worth 1 star. Once you order your card they tell you repeatedly to thank the giver in a very demanding rude way. Terrible service and terrrible product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffreyc1361
1 review
2 helpful votes
  • Send Message
April 7th, 2023

I cannot even give Giftly a 1 star review. We have received 2 Giftly cards for 2 different restaurants in the last year. We followed instructions and activated as required. In both instances, at both restaurants,the managers had difficult time processing the Giftly cards and when they finally were able to, they had to do so in $10.00 increments only. The cards were for $50.00 each but we could not access entire amount at checkout. They appear to want you to leave a balance on card. We were informed by the staff at both restaurants that this was not unusual with Giftly. I have told our Daughter not to use Giftly again.

Thumbnail of user rn124
2 reviews
2 helpful votes
  • Send Message
July 15th, 2023

Received a modest gift from a relative and Giftly aka PerfectGift.com makes it really hard to redeem. Simply getting a physical gift card took a week and then when trying to buy a pizza for less than the amount, the card was denied. (PerfectGift's excuse is that food retailers automatically add a 20% phantom tip prior to completion of the transaction and that put me over the cards limit. Also to empty the card you have to do multiple transactions to drain any remaining amount. Sounds like a scam...keeping your money in their pocket for as long as they can.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessk327
1 review
1 helpful vote
  • Send Message
September 22nd, 2023
Verified purchase

As an engagement gift for a friend, I purchased a gift card for a specific local bar/restaurant using Giftly as it was the only option to do so online. When I received the confirmation email it showed that the gift card was "for $25 at *restaurant name*" but my friend received an email to redeem the funds via Paypal? She was confused when I asked her if she got celebratory drinks at the specific restaurant as she thought I just sent her money. No idea why I paid a $4 service fee when I could've just transferred money to my friend for free if that is what I wanted to do. Not only did Giftly ruin the gift but I am now out $4 in fees.

Thumbnail of user ry62
1 review
2 helpful votes
  • Send Message
December 30th, 2023

They are issuing gift cards using my restaurant's name without permission. We do not issue gift cards. I would like the name to be deleted as it is very annoying.

Products used:
I am restaurant owner . they use our restaurant name without permission

Service
Value
Shipping
Returns
Quality
Thumbnail of user cnemitz17
1 review
2 helpful votes
  • Send Message
July 5th, 2023

Don't buy Giftly gift certificates. They don't redeem the full amount of your gift card at time of purchase particularly at a restaurant. I was only able to apply $80 towards my restaurant bill from my $100 gift card. Not fair, which means my purchaser got the 20% discount. I would not recommend this product at all! Zero rating!

Service
Value
Shipping
Returns
Quality
Thumbnail of user elikalscheponik
1 review
3 helpful votes
  • Send Message
June 24th, 2023

Absolutely ridiculous on how to redeem this card. You pay extra for nothing but a huge headache! Do not buy! Just go get an actual gift card and save yourself from this disaster of a site!

Thumbnail of user tracye1
68 reviews
176 helpful votes
  • Send Message
May 22nd, 2021

Giftly lets sender gift money to someone and the someone can choose the gift card retailer. Then giftly sends the card. WORST redemption process ever for the recipient -- SKIP this vendor!
Received email of giftly card from family member in different state - great idea I thought. BAD implementation -- what I had to go through to redeem is ridiculous. Received my card from store of my choice. Call to activate -- yes, totally get that. But to set PIN to use the card you have to go to the website. Guess what? Website doesn't have PIN set option. Customer service doesn't answer, menu option says to set PIN on website, you're supposed to email them with your problem (really? I wanted to walk out the door and use my card)
If you google how to set PIN it says to call customer service (see above about what happens when you call customer service). Continued to google and found link to link to link of ** differently named website ** on where to set pin. BUT still don't know how to have merchant run card (debit? Credit?)
Oh, and yes, they charge you if you don't use card after 12 months. That should be illegal.
BAD system when so many others are easy and straightforward to use.
PASS on this and find another gift card system! 100% say use someone else!

Tip for consumers:
Don't buy from here unless you want your gift recipient frustrated, mad, and not able to spend the money you sent.

Thumbnail of user tonyd1323
1 review
1 helpful vote
  • Send Message
June 27th, 2023

Worst service ever! I am out $ due to their "we cant help you" attitude...cust service is non existent

Products used:
lost gift card wire ZERO help from "service" dept useless DO NOT USE THEM EVER!

Service
Value
Shipping
Quality
Thumbnail of user lowellk25
1 review
1 helpful vote
  • Send Message
September 30th, 2023

I'm not sure where the money goes, but it doesn't do anything for me! Daughter gave it to me, but a check on the web today says its value is $0.

Products used:
Shoes

Service
Value

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Giftly?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

1.0
13 reviews
Have a question about Giftly?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business