I received a gift rocket gift card and it worked out great... Great Idea and the funds were immediately available.
I have a gift card, according to them, now expired. I have proof from them in email that it wouldn't.
I was looking for a gift card for a local restaurant that I couldn't find anywhere else. Giftrocket had it!
They cancelled my order. Do not use them! Waste of services. They waited 2 days to inform me they can't process my order.
Sorry for the trouble Ken! Looks like our security team canceled this gift on security review, but you were NOT charged. Sorry for any inconvenience, but customer security is an important issue for us at GiftRocket.
Nice to earn cash for being healthy, I just do what I do normally and earn $$$$, its as easy as logging in,
Keep up the great customer service and I am sure you will end up being, the best in business. The service was fast and efficient.
Super easy to use anyone could use this and many options to get your money. I got my money in my account in 2 days
I loved the ease of choosing whatever I wanted to do with the gift! It was Easy to Order and Print. The Website was efficient and user-friendly.
I am so pleased with my gift card for ten dollars. I plan to use it on my beach getaway. I am well on my way to earning another.
Quick response and follow up to meet my needs. I was very please with how they responded to my needs and wants.
Gift rocket is fake and will take your piece and will crumble it look like a cookie and will have you waste your time
Was mistakenly given a gift for a business not in my area. It was easy to exchange for a different business near me. A great idea and easy to redeem.
Very easy to use. I received my card super fast. I would recommend this site to everyone. Very excited to work on my next gift card.
I received this survey, but I never received a gift card? Please send me my gift card. What date did I supposedly receive the gift card? Thank you.
Sorry for the trouble David! Please give us a shot to assist by emailing us at support@giftrocket.com with the details. We can easily cancel a card that didn't arrive and let you redeem again ASAP.
It was easy to use and I was super excited when I received my email that my gift certificate was available to spend!
Great experience. Site was very easy to navigate, had great instructions to help make the experience the best! Thank you!
Answer: Hi Bill, Thanks for reaching out. Please email support@giftrocket.com with the code you're referring to and we'd be happy to investigate.
Answer: Hi Marjorie, Please email us at support@giftrocket.com and we'd be happy to send along instructions on how to redeem your gift.
Answer: Hi John, Thanks for reaching out. 1-2 business days excludes the weekend, so if you initiated a transfer on a Friday, you should expect to receive it by Tuesday. If you haven't received your transfer within this timeframe, please feel free to reach out to support@giftrocket.com and we'd be happy to help.
Answer: Hi Janine, If your purchase is canceled you'll receive a refund within 4-10 business days depending on your bank. If you don't receive a refund within this timeframe, please email support@giftrocket.com and we'd be happy to help.
GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 7th among Gift Cards sites.
Dear Amanda,
Apologies for the frustrating experience with GiftRocket.
The GiftRocket Prepaid Gift is a cash-equivalent gift redeemable through the GiftRocket website. It is not a gift card that is accepted by third-party merchants and is not covered by the CARD Act. The term of the gift is clearly stated at the time of purchase as well as in GiftRocket's Terms of Service.