Couldn't be happier with Giftrocket. Needed to come up with a gift in a pinch and they came through in style.
Bruce McDonald
Seamless and easy. The site was easy to use, and the layout is well executed. The webpage has a good color scheme.
Cool - but u have to be from usa to pick any of rewards, and if u are out of usa, have limited choises
Seamless way to give/receive gifts and rewards. It couldn't have been any easier. I totally recommend
This is totally scam. Beaware from it.
It is just designed to gather your creditcard or bank information. BE AWARE
My first time receiving this GiftRocket and I love the great and fast service and recommend to anyone
It was fast and easy to get the money transferred to PayPal it took no time at all I would recommend it to a friend
Canceled my order with no explanation after informing the recipient. Refused to explain. Very embarassing
Order a gift card on 23 they say. 2business days its5days later. Nothing. Try to call. Leve massage. Text and email. No answer
I really like your company, I really like that I got a gift card to use at GameStop thank you very much
Very easy to reedem gift, Had no problems. I reedemed it through pay pal. I woyld definitely recommend it to anyone that nees to reedem gift.
I LOVE GIFT ROCKET IT GIVES YOU OPTION ON WHICH GIFT CARD YOU WANT OR YOU WANT THE FUNDS TRANSFER TO YOUR BANK ALWAYS USE THEM AND VERY SATISFY 100%
POST REVIEW UPDATE, 09/12/18: GiftRocket was true to their promise to refund; we received the full $50.00 gift amount and $4.50 processing fee today. I'm upgrading two stars, to three total, for responsiveness and follow-through. Please consider that there was no confusion or misunderstanding. Rather, a misrepresentation of what is advertised. Several people were inconvenienced. Particularly, the restaurant owner. Also, the cancellation was a surprise to us, as purchasers. Overall, not a good experience. But, we do appreciate GiftRocket for doing the right thing. Thank you.
My husband and I gave my parents a 53rd anniversary eGift card to a Turkish restaurant. They were embarrassed and inconvenienced, when the owner said he'd never heard of or signed up with GiftRocket. He honored the printed eGift receipt anyway, very graciously risking a $50.00 loss. Two days later, we received an email from GiftRocket stating the gift was cancelled, with a refund pending, though we had not yet contacted GiftRocket. It turned out the restaurant owner had. For clarity, the gift eCard itself says "Suggested at {restuarant name}." And, their website states you have the option of redeeming cash at a variety of businessess or at a specific one. We found GiftRocket through their online ad for this restaurant, at the owner's, ours, and our parent's inconvenience and expense. We now owe the owner the $50.00 grace he extended my folks, and are potentially out the $54.50, plus $50. To Amed. On a positive note, our parents found a new favorite restaurant, and we are wiser for the experience. Takeaway: Do your homework! Check out Yelp & Google when dealing with an unfamiliar online business. NOTE: I'll update either way, to give GiftRocket credit, if and when the refund comes through.
I recently received a giftrocket and I loved it. I will be using it myself from now on.
So far, so good! My experience has been totally positive!
Used it towards a Christmas present and it worked great...
What a scam! Stay away from these creeps, very sketchy!
Answer: Hi Bill, Thanks for reaching out. Please email support@giftrocket.com with the code you're referring to and we'd be happy to investigate.
Answer: Hi Marjorie, Please email us at support@giftrocket.com and we'd be happy to send along instructions on how to redeem your gift.
Answer: Hi John, Thanks for reaching out. 1-2 business days excludes the weekend, so if you initiated a transfer on a Friday, you should expect to receive it by Tuesday. If you haven't received your transfer within this timeframe, please feel free to reach out to support@giftrocket.com and we'd be happy to help.
Answer: Hi Janine, If your purchase is canceled you'll receive a refund within 4-10 business days depending on your bank. If you don't receive a refund within this timeframe, please email support@giftrocket.com and we'd be happy to help.
GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 7th among Gift Cards sites.
Sorry for all the confusion Danielle! Definitely drop us an email at supprot@giftrocket.com if you have any other issues, but that full refund will definitely be applied to the credit card used if you received a cancellation notice. We certainly hope you'll gift with GiftRocket in the future now that you know how our cash gifts with a suggested use work.
Sincerely,
GiftRocket Team