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GiftRocket

How would you rate GiftRocket?
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New York
1 review
2 helpful votes
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Really Easy & Fast
July 1, 2016

Couldn't be happier with Giftrocket. Needed to come up with a gift in a pinch and they came through in style.

Bruce McDonald

Date of experience: July 1, 2016
Massachusetts
1 review
0 helpful votes
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Great Experience
June 13, 2018

Seamless and easy. The site was easy to use, and the layout is well executed. The webpage has a good color scheme.

Date of experience: June 13, 2018
Romania
1 review
0 helpful votes
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Cool
September 30, 2017

Cool - but u have to be from usa to pick any of rewards, and if u are out of usa, have limited choises

Date of experience: September 30, 2017
Texas
1 review
0 helpful votes
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Great way to gift!
August 14, 2020

Seamless way to give/receive gifts and rewards. It couldn't have been any easier. I totally recommend

Date of experience: August 14, 2020
Nepal
1 review
5 helpful votes
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This is totally scam
December 1, 2014

This is totally scam. Beaware from it.
It is just designed to gather your creditcard or bank information. BE AWARE

Date of experience: December 1, 2014
Texas
1 review
0 helpful votes
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First time
August 26, 2020

My first time receiving this GiftRocket and I love the great and fast service and recommend to anyone

Date of experience: August 25, 2020
Canada
1 review
0 helpful votes
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Awesome
August 9, 2017

It was fast and easy to get the money transferred to PayPal it took no time at all I would recommend it to a friend

Date of experience: August 9, 2017
New Jersey
1 review
2 helpful votes
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Canceled my order with no explanation after informing the recipient. Refused to explain. Very embarassing

Date of experience: October 27, 2017
Virginia
1 review
7 helpful votes
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Wheres my gift card
November 27, 2019

Order a gift card on 23 they say. 2business days its5days later. Nothing. Try to call. Leve massage. Text and email. No answer

Date of experience: November 27, 2019
California
1 review
15 helpful votes
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Be aware!
August 19, 2015

I placed an order for one gift card and my credit card keeps being charged! Total scam!

Date of experience: August 19, 2015
New Hampshire
1 review
0 helpful votes
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Amazing company
December 17, 2017

I really like your company, I really like that I got a gift card to use at GameStop thank you very much

Date of experience: December 16, 2017
New Mexico
1 review
0 helpful votes
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Greatness
November 29, 2022

Gifts that don't expire
Easy to use
Great response from email
No hassle
Easily accessible print out of coupons

Date of experience: November 29, 2022
California
1 review
0 helpful votes
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Very easy and wonderful experience
October 2, 2017

Very easy to reedem gift, Had no problems. I reedemed it through pay pal. I woyld definitely recommend it to anyone that nees to reedem gift.

Date of experience: October 2, 2017
New York
1 review
0 helpful votes
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GREAT FOR EVERYONE
February 12, 2018

I LOVE GIFT ROCKET IT GIVES YOU OPTION ON WHICH GIFT CARD YOU WANT OR YOU WANT THE FUNDS TRANSFER TO YOUR BANK ALWAYS USE THEM AND VERY SATISFY 100%

Date of experience: February 10, 2018
Texas
1 review
4 helpful votes
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POST REVIEW UPDATE, 09/12/18: GiftRocket was true to their promise to refund; we received the full $50.00 gift amount and $4.50 processing fee today. I'm upgrading two stars, to three total, for responsiveness and follow-through. Please consider that there was no confusion or misunderstanding. Rather, a misrepresentation of what is advertised. Several people were inconvenienced. Particularly, the restaurant owner. Also, the cancellation was a surprise to us, as purchasers. Overall, not a good experience. But, we do appreciate GiftRocket for doing the right thing. Thank you.

My husband and I gave my parents a 53rd anniversary eGift card to a Turkish restaurant. They were embarrassed and inconvenienced, when the owner said he'd never heard of or signed up with GiftRocket. He honored the printed eGift receipt anyway, very graciously risking a $50.00 loss. Two days later, we received an email from GiftRocket stating the gift was cancelled, with a refund pending, though we had not yet contacted GiftRocket. It turned out the restaurant owner had. For clarity, the gift eCard itself says "Suggested at {restuarant name}." And, their website states you have the option of redeeming cash at a variety of businessess or at a specific one. We found GiftRocket through their online ad for this restaurant, at the owner's, ours, and our parent's inconvenience and expense. We now owe the owner the $50.00 grace he extended my folks, and are potentially out the $54.50, plus $50. To Amed. On a positive note, our parents found a new favorite restaurant, and we are wiser for the experience. Takeaway: Do your homework! Check out Yelp & Google when dealing with an unfamiliar online business. NOTE: I'll update either way, to give GiftRocket credit, if and when the refund comes through.

Date of experience: September 10, 2018
Gift R. GiftRocket Rep
over a year old

Sorry for all the confusion Danielle! Definitely drop us an email at supprot@giftrocket.com if you have any other issues, but that full refund will definitely be applied to the credit card used if you received a cancellation notice. We certainly hope you'll gift with GiftRocket in the future now that you know how our cash gifts with a suggested use work.

Sincerely,
GiftRocket Team

Illinois
1 review
0 helpful votes
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Great!
September 26, 2017

I absolutely love the flexibility of a gift card that I can choose, or just have the cash. Awesome!

Date of experience: September 26, 2017
Alabama
2 reviews
2 helpful votes
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Gr8 gift
April 20, 2015

I recently received a giftrocket and I loved it. I will be using it myself from now on.

Date of experience: April 20, 2015
Massachusetts
1 review
0 helpful votes
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So far, so good!
December 19, 2014

So far, so good! My experience has been totally positive!

Date of experience: December 19, 2014
Massachusetts
1 review
0 helpful votes
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Gift card worked great.
January 6, 2018

Used it towards a Christmas present and it worked great...

Date of experience: January 4, 2018
New Hampshire
1 review
8 helpful votes
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What a scam!
July 23, 2014

What a scam! Stay away from these creeps, very sketchy!

Date of experience: July 23, 2014

Overview

GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 7th among Gift Cards sites.

service
125
value
126
shipping
82
returns
65
quality
112
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