GiftTree

Experience was easy to place order. Please advised me when order is sent. I requested delivery for February 22,2023.it was very easy to place order. Delivery was prompt and arrived as requested.

Delivery was delayed due to weather conditions. That was disappointing albeit understandable. My expensive shipping was refunded due to shipment delay. That was a good thing.

Discussion on delayed delivery.

The gift basket was delivered a day early, and my friend was absolutely speechless. She said the basket was overwhelming with all the goodies, and she was most pleased!

The hamper arrived the day before it was due but it was better as that was the day I originally wanted.
The extra cost for a signature was a bit over the top.

We have used Gift Tree several times over the years. This was the first time that the package was late. Disappointed that the gift was received after the occasion.

The first delivery was extremely hot, the cool packs were hot as well. The second delivery was better. Cool packs were still not cool. There should be a better way.

I ordered Olive Oil, the receipt says olive oil, the packing slip says olive oil, and what was received was spices that were half the cost of the olive oil

Fake reviews and cheap/overpriced product.

I initially left my review on their website. I wasn't even that critical, but I wanted to share some concerns. It turns out, they won't publish any review that is even remotely negative. This is a very misleading practice and borderline fraud. Do not support this company.

Aside from this shady business practice, the actual gift basket I received was terrible. It cost about $80 and was filled with large boxes that had a few ounces of actual product inside. I even had a candy that was in a box... inside the box was the candy in a wrapper. Inside that wrapper was the actual candy within another wrapper. The idea is for their pictures of the baskets to look like you are getting so much stuff but your recipient is left with a bunch of boxes and barely any chocolate/candy/etc. So the buyer feels like their purchase of $80 (in my case) is justified. Since they aren't getting the basket, little do they know that they just got ripped off.

Do not buy from this company.

Over paid for what I got. Wasn't worth the value! Got the Classic gold basket for $89. Didn't get much of a basket. Very disappointed! Will not order ever again

Am so happy with gift tree, have great selection of baskets, delivery when they say, wonderful staff and very organized
I would recommend them to anyone

Buying from Australia for family in the USA is always a little difficult. You have more than enough choice and hopefully our brother will love his gift.
Thanks

The gift box arrived a few days early...better than late, I'd say! It was very well received and enjoyed. So I will probably order again some day. Thanks!

I ordered my sister the Wine gift basket for her birthday. I ordered the basket four days prior to her Birthday. I received two confirmation emails. Then... on the day of her Birthday at 2 pm I received an email that said they were not able to fulfill the order because they could not find a florist with a liquor license. I was in meetings all afternoon and did not even realize that the order was not going to be fulfilled until 4:30 pm. By that time I was out of options. I was very embarrassed - and felt horrible about not being able to send my sister a gift on the day of her Birthday.
I asked them why they sent me two confirmation emails before finding a florist with a liquor license as I assume this would be key. The representative lackadaisically told me she did not know, and she was sorry. I asked to speak to a supervisor, and she was as lackadaisical as the representative, and obviously did not care. After reading all the reviews, I would imagine she does not care anymore, as Gift Tree does not seem to care about fulfilling the orders, fulfilling customers expectations, or providing any kind of customer service to right a wrong. I have learned a very valuable lesson - order locally, do not trust these large companies to do what they are paid to do - they do not care! Wish I would have read these reviews before ordering from Gift Tree!

So disappointed. I thought the great reviews would make GiftTree an even better choice than the typical Edible Arrangements or what have you, but it turned out completely unsalvageable. Their delivery was definitely on time as scheduled, but when my mom opened it, all of the fruit was rotten/spoiled. My mom is a very traditional person with many of her Asian immigrant experiences still a prominent part of her life, which leads the way to understand that growing up, even the things that were rotten were always salvageable in some way, whether it be cutting away the bad parts or eating even the smallest piece that was still good because, "There are so many people who don't have food, and I used to be one of them, so don't waste food that can be eaten. Otherwise, give it to people who need it." For my mother to say it was completely rotten is a huge failure. Maybe it was the large volume for Mother's Day, but even then, getting rid of your inventory shouldn't be worth sacrificing quality.

Hello, Very disappointed with the entire experience. This was a Christmas Gift for my sisters family, 15 people. Order #*******-cgif-2791 - Italion Cheese and Charcuteri package. First off your website offered Free Shipping up until Midnight on 12/19/22 which wasn't true. I placed the order on Sunday morning the 18th. Plenty of time for you to have the ordered sent out & received by the 23rd, which your website stated as a delivery date and was selected. You company didn't even have sone of the items I ordered in stock but assured by Sara that there still wouldn't be a problem for it to be received on the 23rd. The order wouldn't be shipped until 12/22/22 and now looking at my tracking #1Z5R13Y*******333 won't be received until 12/27/22. Her children will not even be there anymore. Scott Morrison

Apparently the gift was lovely and well received. My only complaint is that I requested it to be delivered on Feb 10th and it was delivered 2 days early.

Used Gift Tree multiple times and every basket has been incredo my well received. High quality items, well packaged and delivered promptly. Plus, the customer service has been excellent.

I ordered this gift basket for a 50th anniversary gift. It was easy to order and delivered before expected date.
The receiver was thrilled with the gift. Beautiful presentation.

I sent a birthday basket to a very dear friend in Sagle, Idaho. I live in Toronto, Canada. I am very impressed by the speed and accuracy of your delivery! My friend loved her gift!

I ordered (*******-sgif-5959) and also PAYED HIGHER AMOUNT (more than 50 USD!) only for the delivery - that the gift to be delivered today 25.03. To Beale street, San Francisco.

INSTEAD of this, the gift was delivered YESTERADAY (before the birthday)!

I live in a high rise condo and had no idea that my order (which was a gift to a friend) via UPS had already been attempted to be delivered but to no avail since there wasn't someone at the front desk to sign for it (because it had alcohol). Next thing I know a third and final delivery attempt was being made (which was already a few days past the requested delivery date) and it would be returned if a delivery signature could not be obtained. Although I understand the reason for the signature, had I known how much of a hassle this was going to be and that I could not trust that my gift would actually be delivered on the requested date, I would not have made the order. I guess what I'm saying is that if alcohol is involved, it would have been nice to get a disclaimer or warning as part of the check-out process that this order is dependent upon an adult being able to sign for it upon delivery. That would have given me pause and at least I'd know that if no one is at the front desk of my building when a delivery is made that I might not get the delivery. And yes, maybe there was some information in the small print somewhere, but I want it more obvious.

Once UPS has the package, there is nothing GiftTree can do, that I know of.

I ordered this to be delivered on the day of my anniversary. It was shipped via STANDARD SHIPPING on the 16th for delivery on the 17th. As one would expect, it was delivered on the 18th, not the 17th. I contacted customer support and was told that it was a UPS issue not Gift Tree's error for shipping on the 16th via standard shipping? The only resolution offered was to not deliver the gift and receive a refund.

I ordered this to be delivered on the day of my anniversary. It was shipped via STANDARD SHIPPING on the 16th for delivery on the 17th. As one would expect, it was delivered on the 18th, not the 17th. I contacted customer support and was told that it was a UPS issue not Gift Tree's error for shipping on the 16th via standard shipping? The only resolution offered was to not deliver the gift and receive a refund.

Excellent. I ordered a hamper for a friend in the US and found GiftTree with a brilliant selection of gifts and a reliable delivery service. I will certailny use them again