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GiftTree has a rating of 3.2 stars from 1,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping, and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
17,562 reviews
This store has been my lifesaver on so many occasions. I am kind of a clumsy guy who always remembers to buy a gift when needed in the last hour 🥴 And just remembered that I have never written a review at least to thank them for their amazing service and show how happy I am that I have discovered them. Now, whenever I have occasion for a gift, I turn to their website and see if I can find something appropriate. And I always do 😀 The gifts come in nice and fancy packages, the prices are affordable and the delivery is fast. Also, they have a remarkable assortment so it is not tricky to find something for whatever occasion it is.
Are there even any words? Gift basket delivery was late, so my mother in laws birthday was over, you can see what they advertise vs what they deliver... and as for the wine? Cheap moscato that even had a "great value" sticker on it...
Just one word. - OUTSTANDING.
Our daughter said the flowers are outstanding and the son-in-low said the snack pack is better than flowers.
Thank you for making our children sooo happy.
Paid EXTRA Delivered Late
I ordered a gift to be sent to my mother for her birthday and paid EXTRA for the gift to arrive on time. The gift was late and I was only refunded half of the EXTRA money paid for shipping because the express delivery services are not reimbursing for delayed shippments.
Tip for consumers:
Know that FedEx and other expedited delivery services are not reimbursing for delayed deliveries
Products used:
Wine gift basket
Total disappointment! Basket DID NOT arrive for EASTER. No excuse, they had more than plenty of time. Delivery status said it would be delivered the day after. NOT ACCEPTABLE.
These cupcakes were beautiful and delious! I sent this item to my aunt and she could not believe how beautiful they were. They were delivered packaged beautifully.
All items looked beautiful and quality goods are used.
They looked gorgeous.
I ordered a gift basket on December 20th, it was not delivered until January 3rd. I was given the impression the basket would be delivered the same week I ordered it.
Previously used.
* GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
A lot of choices were out of stock, perhaps better planning for the festive season would help.
Previously used.
A choice to add goods to the basket would have been helpful
After an issue with getting gift delivered on time, your rep James went above and beyond to make sure it arrived timely. He is a gem...thanks, James!
See above!
Thank you for sharing your experience! We're thrilled to hear that James provided exceptional service and ensured your gift arrived on time. We'll be sure to pass along your kind words to him!
Excellent servicevExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent serviceExcellent service
I have placed a number of orders and my clients have always been very excited with the product. Gift Tree makes me look good.
I enjoy surprising my clients after closing. My clients always call and tell me how wonderful the gift is. It's easy and priced very nicely. Thank you.
The gifts are nice and the order process is very easy. Thank you!
The gifts are nice and the order process is very easy. Thank you!
Wet happy with the gift basket we sent to our friends for the holidays. It was delivered earlier then expected. Customer service is wonderful.
Good value fo what I wanted in the gift basket
Our friends would like the products inside the basket.
Very good. I am delighted. It was delivered at right time. My son sent a pic and they are surprised and happy. Thank you.
Looked good on site.
I just wanted a little gift and what you offered with the wine seemed to fit the bill.
The item arrived on time as promised. The gift box was extremely pretty and came well protected.
I would definitely order from GiftTree again.
Got discount from my credit card
I wanted box set.
A special message was cutoff and now the recipients have an expensive wine box engraved with half of their name! I'm so upset and embarrassed!
* GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Loved being able to actually see what the items were. Other sites had blurry pictures and items that really didn't get my attention either.
Good spread of items for gifts
Loved being able to actually see what the items were. Other sites had blurry pictures and items that really didn't get my attention either.
All was fine, only thing is package should be marked fragile or glass, I watched the ups guy drop it twice to the ground, not good.
The gourmet basket I ordered for my friend arrived on time and made her birthday special! I will definitely order from GiftTree again. Great service!
Customer service was exceptional! Products were gifts, so I did not see or try them, but would order again due to the outstanding service.
Customer service was exceptional!!!!! Products were gifts, so I did not see or try them, but would order again due to the outstanding service.
Very reasonable price, it was for my grandchildren who live in another state. I did not see the basket but they gave it high marks.
It was a package deal.
The "Happy Birthday" personalized wine gift was a huge hit with my friend. Thank you for offering such an awesome and unique gift selection.
Menu indicated up to 25% off these items. Did not find discount. You have a center near where order was sent. Don. T know if this was considered.
Needed quick response
Lowest price that fit occasion. Seemed to be overpriced thogh.
Very good experience every time. Order, pay and leave the rest to you guys. The gift boxes never disappoint. I am grateful for this service.
I placed a "Thank You" order for my dentist. The order arrived one day later than expected (FedEx issue). Otherwise, no complaints. Highly recommend!
A nice selection of chocolate and nuts. I had the basket sent to my son and daughter for their anniversary, they were very happy with it.
Did not send the complete basket that I ordered; but after several phone calls the situation was rectified. Waiting to hear from recipient
Service representative showed empathy fir my problem and assured me would make anends
Advertising and i have ordered before
To send as a housewarming gift
* GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
One of the great place were you can stock up for fresh food related gifts. Happy with my first purchase, gifts are incredible.
I had a great experience with a customer service representative, who helped me correct an address that was wrong in your computer system.
Previous customer
Gain trust and grow your business with customer reviews.
Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.
We define generosity.
GiftTree is proud to bear the pomegranate as our emblem, as it perfectly embodies our approach to designing and curating our gifts. Spanning continents and cultures, the pomegranate has served as a symbol of generosity since ancient times. When extended as an offering, pomegranates signify good will and the best intentions from one heart to another. The pomegranate is, essentially, who we are at our core - defining generosity.
We aspire to inspire.
The good taste that each gift embodies—and the uncompromising quality we guarantee—assures you that whatever you choose to send will inspire genuine delight and gratitude from friends, family and business associates. You’ll be making a lasting impression.
Exclusive keepsake containers.
The presentation of your gift is carefully planned to maximize the “wow” effect at first sight. Ordinary boxes won’t do. We design shapes, choose colors and select durable, luxurious materials for all our signature trays, baskets and chests. As a result, they can be repurposed for years, granting your gift impressive staying power.
Your gift will be swiftly on its way.
The vast majority of gifts ship the day you order them…from whichever of our three locations is closest to the shipping address. If you are a last-minute person, this is music to your ears.
Personalization & business identity.
Would you like to display a name, message or business logo on your gift? We will engrave, emboss, monogram or imprint your message. And here’s the best news: in most cases, we need only one day to do it!
Hi Linda,
I'm so sorry to see your delivery is arriving later than anticipated. I can definitely see how upsetting this would be and would love to look into this!
Please reach me at reviews@gifttree.com and include an order ID or your recipients name and I will be happy to help!
Best Regards,
Sara M.