GiftTree

Easy to maneuver website, good product line, no shipping charges for normal shipping dates, easy processing of the order, not even a processing fee! The easier the better, and that's what this was! Customer service has been superb when I have had questions. Thanks!

This was beautifully wrapped and presented. Gorgeous boxes and a lovely card. The recipient was very pleased and said it made her feel special. Since it was a gift, I cannot review the quality of the snacks, but they certainly looked tasty. I liked that I could select the date the gift would arrive. No problems with purchase or delivery.

I ordered from this company in October for a Christmas delivery on 12/22. Today 12/23, not delivered, and will not be delivered for Christmas. Terrible customer service by 2 out of three customer service agents, I corresponded with, James was the only one that even seemed like he even cared. I spent over 6 hrs on the computer trying to get shop, order, and have things delivered. Costing me a lot of money and they sent the other basket I ordered early, which had fruit in it, hopefully it is not bad by the time my family in Louisianna get to open it. I see on facebook they still are saying they can do delivery before Christmas, while they tell me that the power is out in the warehouse. 3 different excuses given. This company takes orders that they cannot guarantee delivery, yet tell you to pick delivery date.

Ordered a beautiful New Baby flower arrangement to be delivered to my brother who lives 1,194 miles away as they welcomed a set of twins. (I ordered from their town - same day delivery). When my brother sent me the pic of the flowers thanking me, I was soooo pissed. It was embarrassing, it looked nothing like the photo online, it was very expensive, looked as thou flowers were thrown in a vase. So disappointing, one simple gesture turned into a disaster. A special moment ruined. I will never order from them again.

They do not bundle ship. Each item is separate cost. Customer service admits they have received many complaints but nothing changes. Not only is this costly for consumers but leaves a large carbon footprint. I suppose the company doesnt care that they lose a huge percentage of business.

If I can choose zero stars, I would. This company is horrible. Wrong delivery date, item completely less quality than what you pay for. Horrible costumer service. Stay away from this website, all their positive reviews are fake reviews.

Mother's Day was Sunday, I ordered on Friday and it arrived on Saturday. To top it off my mom who collects wine loved the gift, gets no better than that. The customer service was great (no robot voice), and as I do not drink I can assume the products are of good if not high quality.

Didnt know about this company until I saw the tv ad. So glad I found you, Looking forward to ordering many more gifts through your company. It arrived on the day I picked out. She LOVED it. Thanks for making me look good.

I bought my mother a gift basket from this site for her birthday. I ordered the basket 10 days before and called to make sure it would arrive by her birthday. So her birthday comes around and she did not receive anything from gift tree. The next day i live chat with a service rep named Jessica and she proceeds to tell me that if i had upgraded the shipping it would have gotten there on time. I told her that 10 days is plenty of time to have gotten it there by the date i requested. She then told me to call next time i order so that they could talk to me about shipping options. Needless to say i will not be using this company again.

I haven't seen the gift basket so this review is not about the product but the experience ordering. The website is well set out with a broad variety of gifts for many occasions and easy checkout. I had a bad experience with delivery being late after paying an extra $50 to have it delivered 2 days after ordering it didn't get delivered until the following Monday. Let's blame covid!

As the sender of your products the experience could not have been better. The ordering process and more importantly ability to send to many different recipients was great, all the way down to individual confirmations of each shipment. As for the quality of the product, I did not send any to myself and I doubt the people receiving an unexpected gift will complain. I'm only hoping it was worth the $1500+ i spent.

I been dealing with GiftTree for many years has of today I never had a bad experience.
Our clients always call to thank me for the beautiful gifts they receive
No matter who I talk to at gift tree they are always courteous and helpful

Bulk ordering was difficult because items were sold out, not available in certain areas, or the quantities that could be ordered were limited. Ordering items took much longer than it should have, and I ended up having to go to other companies to replace items that could not be delivered by your company. I also received follow-up emails telling me that orders I was able to place could not be fulfilled and needed to be substituted with other items. Out of the 23 gifts I originally planned to purchase from your company, only 3 people received what they actually requested. And only 4 others received replacement items (and I know my replacement item was not even close to what I originally requested). I am very unhappy with this experience and will not try purchasing from you again when buying gifts for multiple people.

Ordered as gift for son and daughter in law, they loved It! The only thing lacking in my experience was a shipping update. I would have liked to be notified when it shipped. Other than that, easy to order, was delicious and I got kudos for a great gift!

No problems at all! This was a gift sent to my daughter.and her husband. They are delighted with it.
The gift was delivered ahead of the estimated date which was a bonus since I was late in ordering.

Thank you!

I ordered for Friday delivery for a reason. According to your website I could have chosen Wednesday, Thursday or Friday that was the couple's anniversary. When did arrive... Saturday. Did anyone notify me, nope. Did anyone email, call, text, No!

Well I tried too, I kept being told my password was incorrect, so I had to change it 6 times. Finally just gave up.

Ups damaged and returned my order. I chatted with Christine and she was able to get another bottle out via next day air.
It was very important that it arrived today. It was there before noon.
Thank you very much

I ordered this for my best friend who just graduated law school. I wanted to send something a little more meaningful than flowers and when I saw this, I knew I had a winner. It was delivered right on time and she loved it! Perfect gift for the occasion.

Lora provided incredible service, she walked us through the process to prepare for an order, the available options, and timelines. We were able to successfully meet our quick turnaround time thanks to the team! I would recommend their services for corporate orders.

The online ordering was good. However, I paid for express shipping. The first gift was delivered a day later than I paid for. Things happen. I requested a refund for the express shipping. I was denied. I was provide a link that they say explains it. If that's your policy, fine. But when I am ordering gifts I'm not reading the fine print, links etc... Gift giving is supposed to be a nice experience; not a lesson in legal disclaimers (in my opinion!) IMO good customer service would take care of this issue. Especially for a first time customer.

I will not do business with them ever again.

Legal Disclaimer: The aforementioned is validated with factual emails and what is not, is simply my opinion (HAAA!)

Review our emails.

Ordered the Park Avenue gift basket and what I received was nothing like it. Paid $700 for a gift basket that came with different bottles and items described in catalog. No where near $700 value. Called customer service and was on the phone with rep and manager. Sent pictures and no resolution. I was offered a $25 credit/refund which I refused. Just wanted to return gift basket and receive the correct one. Good thing I had gift basket shipped to my home and not to who I was giving it to or it would have been a very embarrassing experience. Gift Tree lost a long standing customer.

Purchased as an gift for a family member. Site was easy to navigate. Gift arrived exactly as pictured with great reception. On time almost to the minute. Detailed updates all along delivery process where sent to me which helped me enjoy the surprise as well. It's my 2nd purchase both with the same results. Very well done. Thank you.

I paid extra so that I can ensure my delivery will ARRIVE on a specific date. But it still arrived a day later, and with no proper updates, and they lied about it as well. They said they delivered it on the day but no one answered the door. The recipient literally stayed at home all day to receive it, he was never called, and there was no doorbell either! When I told them to show me proof, they weren't able to do it. I paid extra because my recipient is leaving for a flight the next day and they assured that. Shame. Don't order from Gift Tree. Very disappointing.