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GiftTree has a rating of 3.2 stars from 1,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping, and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
17,562 reviews
This store has been my lifesaver on so many occasions. I am kind of a clumsy guy who always remembers to buy a gift when needed in the last hour 🥴 And just remembered that I have never written a review at least to thank them for their amazing service and show how happy I am that I have discovered them. Now, whenever I have occasion for a gift, I turn to their website and see if I can find something appropriate. And I always do 😀 The gifts come in nice and fancy packages, the prices are affordable and the delivery is fast. Also, they have a remarkable assortment so it is not tricky to find something for whatever occasion it is.
Are there even any words? Gift basket delivery was late, so my mother in laws birthday was over, you can see what they advertise vs what they deliver... and as for the wine? Cheap moscato that even had a "great value" sticker on it...
Terrible, my gift did not arrive on time, even though I spent extra for delivery on Christmas Eve. Never again.
Gift Tree did an exceptional job in getting our orders to our loved ones on time. I wholeheartedly recommend them!
Have had excellent results ordering from you! Thanks so very much, sincerely appreciated! WIll highly consider future orders with you!
Paulette. I am so happy to hear about your excellent results. We would love to help with any future orders!
Thank you,
Monica
I only order wine baskets from this company. Delivery is always on time and the baskets are beautifully put together.
Veronika, Thank you so much for ordering our wine baskets. I hope your recipients enjoy their gifts and the wine very much. If we can ever help in the future please feel free to call us at 1-800-379-4065 or we have Live chat, we would love to help.
Thank you,
Monica
Reasonable prices, a wide range of offerings. We have used them 3 times now and the recipients loved the product
We sent a basket through GiftTree previously and the recipients loved it.
I like the wonderful selections available. Process for selection and check out is great. Free delivery and delivered before promised.
Looking for unique wedding gift
Special wedding gift
I like the wonderful selections available. Process for selection and check out is great. Free delivery dates available needs to improve.
Easier ordering process bigger selection.
Excellent prices!
I been a customer of Gift Tree for a few years, love their products. My friends and family really enjoy the items I send to them.
The gift arrived three days earlier than I selected, which is okay but not ideal, in case the client had not been at home to receive it.
As this gift was ordered from Ireland I needed a reliable company to advocate for me. All went well and the gift was received with great excitement.
I order for employees that are sick, surgery, deaths and births. I get numerous positive responses with the baskets.
I'm not sure if product was delivered yet. Today is 8/8. It was supposed to be delivered on 8/5. I've received no update. Please let me know.
* GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Nanee,
I deeply apologize for the weather delay! There were high winds through the Memphis FedEx hub which caused this to be delayed. Because of the perishable contents, I've set up a replacement that will be arriving tomorrow via overnight service. Please respond to my email if there is anything further I can do to assist!
Best Regards,
Sara M.
The whole process was so easy and the merchandise is top notch. Not scheduled to be delivered until later
Missed the 5 stars at it was delivered a day later than scheduled. The basket looked great. Really premium.
My family members enjoyed the surprise gift. They look forward to enjoying the basket with holiday guests this season.
I liked the options offered and the baskets seemed to offer more interesting options rather than just sausages and cheese or cookies.
I ordered a condolences wine basket for my sister's birthday, it was exactly what I needed and arrived perfectly
Giftree has the best wine basket for the occasion
Awesome experience. Very easy to navigate! Your products are top notch and the baskets you put together are beautiful
My family loved their Valentines basket and all the goodies. Could not have been a better choice for all.
Patricia I am so thrilled to hear that your family loved their basket of Valentine's goodies from you. Thank you so much for letting us help! We look forward to helping you in the future!
Thank you,
Monica
A GREAT and easy experience. Ordered... delivered (on time). Received!
The recipient was more than happy with the gift.
Regina, Thank you so much for sharing your experience. I am really excited that everything went so smoothly and that your recipient was happy with their gift! I hope they had an amazing birthday! If you ever have any questions or concerns please feel free to call us at 1-800-379-4065 or we have Live chat, we would love to help!
Thank you,
Monica
Basket photos on the website are somewhat misleading. For over $800 we received 10 baskets that are embarrassingly small.
Google search
It was very easy to order these wine gifts. They arrived right on time. I would definitely order again.
I received a wine crate for my birthday and couldn't wait to order some for my friends.
I ordered for Mother's Day and a get well basket. They were both beautifully presented and delivered on time.
Anniversary did not arrive on time and customer service didn't seem to care. I will not be coming back.
Customer service isnt good
Great selection of items
It was well package
* GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy to order and I found the perfect gift. My husband was thrilled with the beautiful embossed leather journal!
After finding the perfect gift and seeing how quickly it could be delivered, even personally embossed, I had to use this site!
The journal is luxurious and says he is special and matters.
My dad recived his package on his birthday just as I hoped, when I ordered it. And he loveed it, he sead the cookies were really good.
I am very pleased. Thankyou
Thanks for making our day with these comments! This is exactly what we look forward to with every gift that leaves our office. We appreciate you taking the time to write!
This is the first time I have ordered from Gift Tree. Hopefully the gift basket will delight our family members. Your website was easy to use.
Gain trust and grow your business with customer reviews.
Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.
We define generosity.
GiftTree is proud to bear the pomegranate as our emblem, as it perfectly embodies our approach to designing and curating our gifts. Spanning continents and cultures, the pomegranate has served as a symbol of generosity since ancient times. When extended as an offering, pomegranates signify good will and the best intentions from one heart to another. The pomegranate is, essentially, who we are at our core - defining generosity.
We aspire to inspire.
The good taste that each gift embodies—and the uncompromising quality we guarantee—assures you that whatever you choose to send will inspire genuine delight and gratitude from friends, family and business associates. You’ll be making a lasting impression.
Exclusive keepsake containers.
The presentation of your gift is carefully planned to maximize the “wow” effect at first sight. Ordinary boxes won’t do. We design shapes, choose colors and select durable, luxurious materials for all our signature trays, baskets and chests. As a result, they can be repurposed for years, granting your gift impressive staying power.
Your gift will be swiftly on its way.
The vast majority of gifts ship the day you order them…from whichever of our three locations is closest to the shipping address. If you are a last-minute person, this is music to your ears.
Personalization & business identity.
Would you like to display a name, message or business logo on your gift? We will engrave, emboss, monogram or imprint your message. And here’s the best news: in most cases, we need only one day to do it!
Hi susan,
Thank you for your recent order! I have reviewed the tracking details of your gift and do see that the cause of this delay was due to severe weather conditions. Our team and the shippers had been working diligently to deliver as many packages as early or on time as possible and sadly, despite our best efforts, there were severe storms right at the end of this peak season that impacted deliveries. We are truly sorry for this weather delay. This is not the level of customer service we're used to and we apologize that we've let you down. At this time we have issued you an in-store credit for $20, I hope you will accept this as a resolve to this matter.
Best regards,
Nicol M.