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GigaProsReviews 476

4.4

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GigaPros Reviews Summary

GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 7th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127

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Germany
1 review
1 helpful vote
Follow Marko S.
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Site took a couple of days to get working, but the people were lovely. The live help webchat was a godsend and the site itself has been very cheap and easy to use. Gigapros is a good option to get stable hosting.
Their control panels are easy to use and intuitive, as is their account and billing interface.
I've found their support to be good. They repond quickly, know how to fix problems, spend an appropriate amount of time investigating and responding to issues.
Very kind, easy to work with, and exceptional service and value.

Date of experience: May 14, 2014
Norway
1 review
0 helpful votes
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Never ever had any downtime that I could document. Gigapros provides great hosting service!
I love their support folks who are not only extremely knowledgeable and helpful, but proactive too. Keep up, guys!
If you log on to their site you get an ad page before you get to the page you want but there is always a continue button and I can live with it for the value. Very reliable.
They don't pretend to be the most stable service, but they do succeed in their goal: providing value for money with features that many developers appreciate.

Date of experience: May 13, 2014
Germany
1 review
0 helpful votes
Follow Marie M.
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I have been using Gigapros hosting for some time now and I'm more than impressed with the speed of my websites.
They always load fast and I live in Europe with dial-up. I did have one little moment of panic when my sites were off-line for a few minutes, but that was soon resolved and I was kept informed at all times about what was going on.
Their package prices also amazed me. They are worth every penny.
Gigapros makes me feel confident that my website is in good (and trusted) hands. I recommend them if you care about your online presence.

Date of experience: May 12, 2014
India
1 review
1 helpful vote
Follow Radun B.
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I have been with Gigapros for about 8 months now and am still extremely pleased with their service. I've ordered VPS. Very stable servers work, amazing support. Their professionalism is evident from the very first time you contact you have with them. The billing people are kind and generous and always answer my questions in a professional manner.
I love the speed of the site, the uptime, the support when needed (few and far between), and the features (the automatic backups are wonderful especially).

I'm staying, because they are good.

Date of experience: May 8, 2014
Australia
1 review
0 helpful votes
Follow Sophie W.
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For the price, it is amazing. Gigapros is really good web host. Servers respond fast, and i've never experienced downtime. Features are very good. And they increased everyones bandwidth for free a while ago.
Had to use their customer support just once and that too was quite satisfactory. The only thing I could ask for is some additional customization of features at the same price points.

I would never switch to another host, and I recommend anyone thinking about it to use Gigapros.

Date of experience: May 5, 2014
China
1 review
0 helpful votes
Follow Luu C.
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Whatever I need, whenever I need it, I have absolute confidence Gigapros will take care of it for me. That is how good their customer service is. I have been with this web host for over seven months now and have had no problems with my site whatsoever. Support service is superb, it is an extremely proficient company and usually manages to answer support tickets in 10 minutes or less.
They do automatic weekly backups. One more plus is that they have Backup Battery Bay + Generator.
I'm VERY happy at how fast my sites load now. You can trust Gigapros guys without any doubt.

Date of experience: April 25, 2014
GB
1 review
0 helpful votes
Follow Basilio F.
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I thought of moving to other hosts but Gigapros service is really good and I'm gonna stay with them for quite sometime.
Good and fast support. Good support knowledge. Their tech support team is really concerned and willing to help.
Wonderful quick efficient professional service.
They offer easy-to-use control panel, great features and easy as heck to setup.
Speed is good, and the price isn't bad at all.

Date of experience: April 23, 2014
Spain
1 review
1 helpful vote
Follow Tubal V.
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The thing that I have been most impressed with during my time with Gigapros is their Customer support. Their friendly and timely manner aside, this is even more impressive when I have built and administer this site from Spain. Uptime guarantee - 99.9% is right. My site is up and running.
Very nice and professional. Would definitely recommend to others.
Everything about Gigapros is just perfect for me basically I can operate my websites and domain names just as I want, with support if I need it.

Date of experience: April 23, 2014
India
1 review
12 helpful votes
Follow Praveen S.
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Gigapros is amazing
April 22, 2014

Gigapros is amazing. Would recommend these guys to anyone.
It's easy to set up, paypal payments - mean that from Asia my payments are easily done.
With other hosts you end up on hold forever or talking to someone who reads a script off of a screen and tells you to re-start your computer. The guys with Gigapros are no nonsense and respond promptly both with follow-up emails and to any additional questions I'll throw at them. They've sent me error logs, done lots of digging and helped out with all kinds of problems I've had with wordpress installs and other issues.
Tickets are usually answered with 10 minutes of submission and their support staff is extremely obliging.
Overall excellent value.

Date of experience: April 22, 2014
Florida
1 review
0 helpful votes
Follow Brian F.
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I recommend Gigapros hosting to any entity who needs to get a web site up and running. You'll get all the help you need from the very beginning of your relationship with these people, and at a remarkably competitive price.
Rock solid control panel.
I've even done a couple of referrals, and gotten a check in the mail for it!
Support tickets are always answered promptly and clarification provided whenever needed.
Gigapros is the host that I measure all the others against.

Date of experience: April 21, 2014
NL
1 review
1 helpful vote
Follow Agalia F.
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I've found Gigapros support to be good. They repond quickly, know how to fix problems, spend an appropriate amount of time investigating and responding to issues.
Their uptime is very good. They have adjusted their pricing plans over time to keep them competitive and currently are extremely competitive in their pricing.
The only thing I could ask for is some additional customization of features at the same price points.
Go and compare yourself, with the support and uptime, you really can't go wrong with them.

Date of experience: April 18, 2014
Italy
1 review
1 helpful vote
Follow Daniele S.
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I'll give Gigapros props, nobody will ever beat them price wise for what they offer.
I call for support frequently and never wait for more than 2 minutes until i talk with someone. I have 100% uptime so far and couldn't be happier.
Simply, I just like where they stand - trying out new things, and trying to be on top of it always.
As long as they stick to their guns on not overselling their servers, I don't think I'll ever be looking for a new web host.

Date of experience: April 17, 2014
Germany
1 review
0 helpful votes
Follow Doreen B.
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I decided to share my experience dealing with Gigapros web host. It happened so that one of my friends recommended me to try them, so I ordered their basic shared hosting plans for $2.99/mo - resources and features fit my needs. I paid via paypal, their support helped me with setup and offered me free website builder with a list of unique templates to choose from - this is a great plus for them.
Well, as for their network and server uptime - superb, my site is up and I am glad.
Besides, I would like to say that my pages load very fast.
I like Gigapros, it is really good web host.

Date of experience: April 16, 2014
Saudi Arabia
1 review
7 helpful votes
Follow Mulham M.
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I am so thankful Gigapros looked things over objectively and balked at shutting me down. I'm still trying to crawl out from under this debt which has been almost halved over the years but their support has been superb and gone the extra mile when I needed it. I'd rather wait longer for the correct answer than be given several wrong answers very quickly, which ends up wasting more time, which greatly muddles my learning process.
Their responses to Pre-sales questions before I joined and their support afterwards has been more efficient than I ever expected.

The features are top notch and have been unmatched by almost all the hosts I have ever seen.
I like Gigapros web host. Recommended!

Date of experience: April 11, 2014
Finland
1 review
0 helpful votes
Follow Kaarina H.
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I've been moving from host to host trying different ones out, and so far Gigapros is the most promising one. Top notch support, affordable pricing, and I haven't seen a bit of downtime. They even re-installed my content management system for me after they found out the problem I had stemmed from me installing the wrong version.

Great features.
They are great!
I would recommend them to anyone who needs hosting at a great price, with all add-ons included in that price.

Date of experience: April 10, 2014
Saudi Arabia
1 review
1 helpful vote
Follow Ubadah Y.
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Good value
April 9, 2014

Good value. Highly recommended. Gigapros always meets my expectations in all terms.
I decided to share my experience dealing with them. When I contacted them, they explained me everything in details and offered me a helping hand to setup my web site. What I want to add is that their control panel has a myriad of things you can add to your web site - great deal.
I tell them with confidence that they'll be just as satisfied as I am. Gigapros does everything it promises and more, and that's a rarity these days.
In my opinion they're the best kept secret for quality, reliable hosting.

Date of experience: April 9, 2014
Germany
1 review
1 helpful vote
Follow Martina E.
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If you choose Gigapros hosting, you'll be pleased - they offer 100% customer satisfaction.
For the price, it is amazing.
Servers respond fast, and ive never experienced down time. Features are very good. And they increased everyone's bandwidth for free a while ago.

Date of experience: April 8, 2014
Spain
1 review
0 helpful votes
Follow Lysbeth H.
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Personally I'm satisfied with Gigapros hosting. It is a great hosting site for the basics for development - cpanel, PHP/MySQL, and plenty of space for cheap. The service, both as a web host and in dealing with customers, has been most satisfactory.
Up-time has always been in the high 90s.
Their control panels are easy to use and intuitive, as is their account and billing interface.
They could double their price and I would stay with them. They are that good and you won't be disappointed.
I don't think I will ever leave.

Date of experience: April 4, 2014
France
1 review
1 helpful vote
Follow Nathalie C.
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Great customer service and support through instant messengers. Any time you need help they are there for you.
Gigapros is a good web host. Site took a couple of days to get working, but the people were lovely. The live help webchat was a godsend and the site itself has been very cheap and easy to use. Lots of features, and I can afford to pay a year at a go.
The pricing plan is good, and the control panel is nice as well. They even have nice scripting extras and spamassassin. Domain registration is a few dollars too high, but that's my only complaint. Thanks Gigapros!

Date of experience: April 3, 2014
Wisconsin
1 review
0 helpful votes
Follow Kimberly M.
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Gigapros is reliable. I went on the recommendation of a friend and now dedicated server with them and thanks to their pricing and support. Their server setup is also epic, their custom servers can take up to 7 days, which is short for a technical department that makes dozens of them a day.
Their network is brilliant, I've not noticed any downtime or connection problems, when pinging the server it's less than 50MS, which Is brilliant due to my poor home internet connection. My server hardware has so far been functioning very well.
I'd recommend Gigapros to anyone looking for a budget dedicated server located in USA.

Date of experience: April 2, 2014