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Global Auto Auctions has a rating of 2.6 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Global Auto Auctions most frequently mention full refund problems. Global Auto Auctions ranks 33rd among Auction sites.
This company responds to reviews on average within 2 days
I came across Global Auto Auctions online looking for an affordable car. This was by far, the easiest, most stress-free car buying experience because this dealer is honest and transparent. Adam made me feel very comfortable with my purchase and worked out a good deal for me. Thank you, Adam!
GlobalAutoAuctions.com is a fraudulent company, and I feel compelled to share my experience to caution others against doing business with them.On April 16,2024, I made a $1,000 deposit to participate in bidding for a 2005 Ford F150 4x4, submitting a bid of $2,750.Shortly after placing my bid, I received a call from a representative at GlobalAutoAuctions.com. They suggested that if I increased my offer, they might be able to persuade the insurance company to accept it. After negotiations, we agreed on a total of $4,000 for the vehicle, plus an additional $200-$300 for shipping.I agreed to these terms and wired $3,000 on April 17,2024. The company assured me that the paperwork would be finalized, and the delivery of the truck arranged by the end of the week.When I called for an update on Friday, I was informed that there was an issue—a lien on the vehicle that needed to be resolved, which would cause a delay.At the end of the following week, I contacted them again and was told that the delay had also prevented their driver from picking up the truck. They asked for more time to arrange transportation.The following week, I reached out once more and was told that, after inspection, the vehicle was not as described in the listing. The truck, which had been advertised as having a clean title and being in running condition, was found to have deployed airbags and other undisclosed issues.They offered me the option to either accept the vehicle in its current condition or receive a refund. Given the situation, I requested a refund, as I urgently needed a vehicle and this process had already been a significant inconvenience.Despite numerous calls and texts inquiring about the status of my refund, I was repeatedly told that it was on the way and would be sent overnight.On May 28,2024, I finally received a cashier's check for only $1,800—far less than the $4,000 I had paid.Accompanying the check was a contract outlining an "Early Termination Fee."Since then, my attempts to contact the company have been futile, with calls going directly to voicemail—a tactic they seem to use to avoid responsibility. They are fully aware that I am entitled to a full refund but are relying on a lengthy and complex online contract to justify withholding my funds.I strongly advise against doing business with GlobalAutoAuctions.com to avoid falling victim to their deceptive practices as I did.
I ve purchased my first car from them and the entire process was very smooth! The car was as described in the pictures and i even got some good advice from the sales agent in respect to finding the needed parts to fix the damage. Overall. I can only say that im definitely buying again from them
I had a great experience buying my first damaged vehicle. The staff was helpful and I am very happy with the quality of the mercedes I purchased. I will be a return customer, for sure!
Thank you for your business Aleksandar we looking forward to doing business with you again in the near future. Please let us know if we can assist in any other way.
Jerry helped me to understand bidding. Great employee. Even offered me a discount on fees.
David Leach
Tip for consumers:
Process
Products used:
Cars
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She was very quick to answer all my questions and knew all the answers immediately. She's good!
Thank you for the kind words! We appreciate you for taking the time to share your rating with us. Please let us know if we can assist in any other way.
This is my first time using this site and I found it interesting
Thank you Francis please let us know if we can assist you in any other way.
Thank you for your assistance in answering my question.
Thank you for the kind words! We appreciate you for taking the time to share your rating with us. Please let us know if we can assist in any other way.
Great experience, reached someone available to reply me
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It's gentle she is very good and i love her response
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Global Auto Auctions is a leader in re-marketing technology. Global Auto Auctions has also evolved from over 20 years of experience in the Automotive and Salvage Auction industry in the United States.
WHO WE ARE
GAA Brokers Inc., is the parent company for Global Auto Auctions. It has long term working relationships which it has made over the past two decades with countless affiliate brokers whom are licensed and bonded, which are registered insurance companies, purchasing vehicles in bulk packages during catastrophes, allowing us to offer countless vehicles at discounted prices. Salvage vehicles for sale is second nature to us, we know which vehicles to protect our customers from buying, we have data that broker sites will never have. Broker's simply want to make their commission. Our administration believes buying Quality Salvage Vehicles takes a unique and experienced person, as many vehicles are not what they seem, to the naked and untrained eye. We ask our customers to be patient in the event we have their best interests and decided to pass on a vehicle. We urge any impatient, demanding customers to use broker sites. We do allow our customers to bid themselves directly at some if not most of the insurance salvage auctions. You can also pay for the vehicle within 2 business days directly at the Insurance Auction Facility with certain Insurance Auctions that allow it, some DO NOT allow the general public to pay them directly. Our administration is if not the most transparent of all, largest selection, cares about the end user, although we are in an industry in which it is so difficult to make everyone happy. We work with our customers through any mishaps and we grow together, we offer a VIP concierge type service that brokers are unable to, We have few competitors, of which whom have experience in Technology but not in the Salvage Industry, our staff knows the laws, title laws, will guide you every step of the way to ensure your experience is profitable. Whether you are an experienced licensed car dealer or just an individual interested in buying vehicles, we put our knowledge and experience at your service. We are ready to provide you with clear and detailed information on each vehicle on our venue, so that you could feel confident in what you are buying. We’ll make your salvage vehicle buying experience an unforgettable one!
WHAT WE DO
We provide a large inventory of salvage cars, motorcycles, boats, trucks, trailers, jet skis, ATVs and snowmobiles. All you have to do is register FREE on our website. It will take you no more than 30 seconds to complete our registration process and within a lightning speed you are free to start bidding and buying without needing your own Motor Vehicle Dealer license.
By using our service you get the best salvage car buying opportunity online. With Global Auto Auctions you are eligible to bid on and buy salvage vehicles offered for sale at Insurance Auctions in all the 50 states. Our exclusive online system will allow you to follow every step in the whole process of purchasing salvage vehicles. For those who have a busy schedule and find it difficult to stay in tune with the bidding process, Insurance Auctions in the United States offers a preliminary bidding system which enables our customers to place maximum bids on salvage cars of their interest at any time before the virtual proxy sale begins.
WHO WE ARE AND COMPETITOR COMPARISON
Global Auto Auctions is an online venue that offers you direct access to Insurance vehicles around the country each day.
Our team consists of experienced innovators and pioneers in the industry who revolutionized the industry by offering impressively low prices to our customers. In essence we virtually eliminate middlemen and their profits. Customers do not require licenses to bid at auctions because our affiliate brokers posses all the licenses needed to purchase these vehicles, but also salvage bid cards required in certain states to place bids on damaged vehicles.
Our team includes trained professionals in the insurance auction industry.
We are unlike most other sites, and we offer outstanding VIP Service. Our customers and our team, work in sync until a vehicle is acquired for a customer at a reduced price.
Our prices are truly competitive and we invite comparisons with any other online venues.
Global Auto Auctions is a group of experienced individuals from the insurance industry, salvage industry and/or financial industry. Our principals work hands on with seasoned exporters in Salvage Vehicles.
Global Auto Auctions, in collaboration with Global Auto Auctions, together with its principals, interacts with industry offices around the world to better serve our customers with variry and exciting choices.
THE BIDDING EXPERIENCE
Our team leaders are open to new suggestions and look forward to working with you every step of the way.
Our Executive Officers have the significant contacts in the insurance salvage indust
Thank you for posting a positive review! We appreciate your business and value your feedback. Please let us know if we can assist in any other way.