Overview
GlobalRose has a rating of 4.4 stars from 2,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
I ordered two dozen roses of which about six had been smashed against the corrugated packaging material, which turned those a bit brown. The roses were much smaller than I had thought in size, as they were more like buds. I was still able to use the rest of them and those were nice.
Easy to use website! Great options and prices! My only qualm is I ordered flowers for my wedding. They needed to come in April 11 but came in April 4 instead. I contacted customer service and they responded quickly! But they said I put the incorrect date! I definitely could've made the mistake but I highly doubt I would forget my own wedding date and put an incorrect date. Anyway there was nothing they could do because it had already been shipped which is understandable. They sent good tips on how to try and preserve them. Just a sucky situation.
Thank you for your feedback and for choosing us! We're sorry for the inconvenience. We see the flowers were shipped as expected and are glad our team could assist you. It's great to hear the wedding day was beautiful and know we're always at your service!
Order system was pretty easy. I had previously ordered for Mother's Day last year and didnt have the same issue. A majority of the roses that I received this time had dark spots, were limp, and almost dead. Not what I was expecting for Valentines day. I will try it again for Mother's day this year but if they are of the same quality we will have to obtain our roses elsewhere.
Glad to hear the ordering process was easy, but we're sorry this order didn't meet your expectations. We always strive for the best quality and appreciate your honest feedback. We hope your next experience is much better, and if there are any issues, please don't hesitate to reach out!
The delivery time was perfect - the roses smelled amazing, however there were several roses that were beheaded, and some were broken at 6 inches down. This was the first year I was remotely disappointed in my order. Normally everything is wonderful.
Dear Lisamarie,
Thank you for your feedback—we truly appreciate your continued support. We're sorry to hear that some of the roses arrived damaged.
For situations like this, we kindly ask that you contact us directly via email at claims@globalrose.com we can assist you properly. Please include any pictures of the damaged roses, and we'll be happy to discuss a resolution.
Best regards,
Customer Service Team
Global Rose
Eucalyptus was late and several of the stems not usable. This tightened my timeline to finish 32 table center pieces. Fortunately I had enough extra stems to finish the project with the right look. The mid shaft cuts were disappointing but everything else was great v
Dear Kristi,
Thank you for your review! We're glad to hear that everything worked out for your centerpieces, though we're sorry for the delay and any unusable stems.
If anything like this happens in the future, please don't hesitate to contact us at claims@globalrose.com, and we'll be happy to assist you.
Best regards,
Global Rose Customer Support
All webpage driven is very straight forward until the actual product arrived to me. Not sure what Happen here but i barely made it for the flowers I needed to have for our ceremony, I do not recommend this company and if you don't want the hassle stay away because the quality not what expected.
Dear Susan,
We're sorry to hear that your order did not meet your expectations. We truly value your feedback and would love the opportunity to assist you.
In the case something goes wrong with your order, please contact us directly at claims@globalrose.com with pictures of the issue, and our team will be happy to review your concerns and find a resolution.
We appreciate your time and hope to make this right for you.
Best regards,
CUSTOMER SERVICE TEAM
www.globalrose.com
Follow us on Instagram!@globalrose
I needed some carnations for a flower fundraiser at work, so I set my delivery date for a couple days before to ensure that they were there and bloomed for the event. The flowers arrived on time, were packaged nicely, and were perfect for our sale!
We're grateful for your support and kind words. It's great to have been part of your flower fundraiser and we're at your service for your future events!
The flowers arrived perfectly! They looked healthy and full and were everything I needed them to be. I got assorted long stem carnations for an event at a student apartment and the students absolutely loved this event. I will be ordering again for our next event!
Thank you for your review! We're happy everything arrived perfectly for your event. We can't wait to be part of your next celebration!
I ordered these to propose and they got here when I requested (the day before). They were packaged nicely and easy to take apart and put in various vases. It has been almost a week now and not a dead flower in sight!
We're honored to have been part of your proposal! It warms our hearts knowing our blooms stayed vibrant as your special moment. Thank you for letting Global Rose share in your celebration!
I ordered purple roses a week in advance of the delivery date I requested. I was notified by email and text 2 days before my order was supposed to be delivered that the purple roses were not available and to choose another option.
I chose white roses that came in wilted and brown.
Very disappointing!
Dear Lori,
We're sorry to hear about your experience. Please reach out to us at claims@globalrose.com with pictures of the flowers you received so we can assist you further.
We appreciate your time and look forward to resolving this for you.
Best regards,
Customer Service Team
Global Rose
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Robin,
Thank you for your feedback. We're sorry to hear that some of your roses were damaged during shipping. Flowers may arrive in bud form to ensure freshness and longevity, and they should open up beautifully with proper care.
If you have any concerns about the condition of the flowers, please feel free to reach out to us at claims@globalrose.com with pictures, and we'll be happy to assist. We appreciate your support and hope to serve you again in the future!
Best regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram! https://www.instagram.com/globalrose/