• GlobalShopaholics

GlobalShopaholics

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Overview

GlobalShopaholics has a rating of 3.9 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates, and good experience. GlobalShopaholics ranks 6th among Mail Forwarding sites.

  • Service
    116
  • Value
    113
  • Shipping
    115
  • Returns
    83
  • Quality
    108
Positive reviews (last 12 months): 75%
Positive
9
Neutral
0
Negative
3
115
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How would you rate GlobalShopaholics?
Top Positive Review

“Best package forwarding company”

Hook W.
7/3/24

Affordable shipping rates and fastest delivery also good customer support experience. I got my package on time and in safe condition Highly recommended

Top Critical Review

“They're Incompetent”

Brent S.
2/12/24

They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution: - Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages. - Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer. - You'll be lucky to get an email response. - Chat "help" can go around in circles between unnamed "departments" with no resulting action. - If they make an undertaking to do something, it's unlikely they'll follow through. Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.

Reviews (437)

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customer service (104)
Thumbnail of user maryams29
Oman
1 review
0 helpful votes
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September 4th, 2020

I contacted them so many time, they was very helpful and they answered my questions. Unfortunately still I didn't use it, but I will choose it if I need

Thumbnail of user usmanf
Pakistan
1 review
4 helpful votes
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January 23rd, 2017

I use Global Shopaholics for the first time to ship a Laptop from US online store, And it was a good experience working with them, I was afraid because I wanted to ship my Laptop in one piece. And thanks to these guys who helped me to get my Laptop at my doorstep without even a single scratch on it, they Pack my Laptop very well, they send me the Video of On/Off test and Laptop Charging Test. And I'm writing this review for such a great service by Global Shopaholics from the same Laptop.
A Big Thanks to you Guys

Thumbnail of user caetanoxoueta
Angola
1 review
0 helpful votes
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August 2nd, 2023

I've already used several resized ones, but GS surprises me positively, transparent, efficient, and they offer the best shipping prices and options for Angola.

Tip for consumers:
Of all the resized ones that exist in the USA, it is the best option for Angola, in addition to being in a state exempt from tax on purchases, it is incredible

Products used:
Smart TV, SSD, Memória RAM

Thumbnail of user yousefa202
Saudi Arabia
1 review
0 helpful votes
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September 22nd, 2020

The employee is very nice and helpful and their service is prompt، I thank them for this effort, and my dealings with them will continue, and I advise everyone to deal and benefit from their services

Thumbnail of user mohsinm9
Pakistan
1 review
2 helpful votes
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February 25th, 2019

I was skeptical because of there cheap rates, i was hoping $#*!ty service but i have to say Hats of.
Guys i ak bringing alot of business for you very soon

Thumbnail of user als152
Pakistan
1 review
0 helpful votes
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June 14th, 2018

Cheap rates and quick response with fast delivery services and i really enjoyed using this services because it is benefiting for me as i live in saudia

Thumbnail of user murtazaa3
Malaysia
1 review
0 helpful votes
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May 7th, 2019

Excellent company with the best shipping rates and great customer service. No hassle receiving and shipping process. Very quick processing. Keep up the great work.

Thumbnail of user ardaa10
Saudi Arabia
1 review
0 helpful votes
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September 10th, 2020

I have been a GlobalShopaholics customer for more than two years. Back in early 2018 I was impressed with the service and the rates compared to some other competitors. However, it seems like they have struggled during the early Covid-19 times like almost everyone else. But I noticed that recently, they have worked hard to resolve some of the issues. For example, I remember even before Covid-19 they had the issue of the delayed notification and upload of the image of the package. This used to be a concern for a lot of customers, because on the carrier tracking it shows that the package was delivered but it does not show on GS website until two business days have passed. But recently it seems like they've done something to fix it and now a notification along with the image of the package is uploaded within two hours of the delivery time. Another thing they've worked on is the response time of the chat. It used be already good a couple of years ago but during early Covid-19 you're lucky if you get a response after several hours. But now I can see they've worked on that too. I have just been in contact with a Customer Service Rep (Johnson) and I got a response in exactly 10 minutes. I have actually asked a lot of questions and Johnson was of great help. A Screen shot of the conversation is attached. To complete my review, I personally never get shocked when I have a negative experience with any business, but I always respect those who make the effort to resolve the issues and continue to improve.

Thumbnail of user davidn1305
Rwanda
1 review
0 helpful votes
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June 4th, 2021

I am from rwanda, i had an issue to get my products from USA but GlobalShopaholics helped me especially their charming customer care i always receive from Ms. Elia Burg. Thank you so much Ms Elia

Shipping
Thumbnail of user samia73
Saudi Arabia
1 review
0 helpful votes
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September 21st, 2020

A wonderful company and their services are distinctive and you cannot find them in the rest of the sites and their support is very cooperative and I trust them

Thumbnail of user lucianom68
Angola
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

I sent three iphones from the United States to Angola via Globalshopaholics and I was very satisfied with the result, I recommend you to use the services of globalshopaholics, it is the second time that I use it and I love it

Tip for consumers:
I sent cell phones from the USA to Angola and I loved the services of Globalshopaholics

Products used:
cell phones

Service
Value
Shipping
Returns
Quality
Thumbnail of user turkeya2
Saudi Arabia
1 review
0 helpful votes
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October 5th, 2020

He kindly helped me with some questions about my shipment and my shipment number *******
He was really nice and quick in his dealings and responded with respect

Thumbnail of user boussairiz
Algeria
1 review
0 helpful votes
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December 21st, 2020

Thanks to ELIA, she was very nice and quick on respond, Global shopaholics is one of the best companies gonna have a success because they work seriously.
Serious work brings success in evreything

Thumbnail of user tamera18
Egypt
1 review
0 helpful votes
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September 2nd, 2020

Fast response and helpful crew, loved it and going to repeat
The packages are being professionally handled and delivered to your doorsteps, absolutely loved it

Thumbnail of user thamery77
Bahrain
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

I'm in a country that far away from USA as I'm ordering between time and another from USA but many websites dose not ships directly to my country when I found global shopaholics that was like a final solution to sovle my problem

Service
Value
Shipping
Returns
Quality
Thumbnail of user daniyalg
Pakistan
1 review
0 helpful votes
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April 11th, 2018

Best services with cheap rates and quick delivery while bhying things from this company it seems to be such amazing experience that we can buy things on such cheap rates

Thumbnail of user joseg537
Austria
1 review
2,779 helpful votes
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October 13th, 2020

Never ever. They have needed 2 months to find my money transfer in their account. Process of credit card validation is a joke. Customer Service very bad. I won´t use it anymore!

Thumbnail of user muhammadz4
Muhammad Z. – GlobalShopaholics Rep

Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment or else you can mention your SHIPPING ID here so that we are able to reach you and can investigate your case at our earliest.

Thank you

Thumbnail of user chadb52
District of Columbia
1 review
0 helpful votes
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November 16th, 2017

I received my package today and nothing goes missing or stolen. In short globalshopaholics is very good platform for sending products to another place.

Thumbnail of user bandarr
Saudi Arabia
1 review
1 helpful vote
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August 20th, 2020

I am using this company for quite long time.
Great shipping prices compared with others.
Have some delay happen during peak seasons but not much. Also CS was fast and helpfull.

Thumbnail of user abdullaha230
Kuwait
2 reviews
1 helpful vote
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June 24th, 2020

It is my second time using their services. They are professional, fast, and reliable with more than one choice for shipping from different companies to suit your budget.

Thumbnail of user katherinem949
Nigeria
1 review
0 helpful votes
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August 29th, 2022

Their services include Excellent delivery time with no delays. Scammers are kept at bay. Customer service was extremely professional and patiently answered questions I had.

Tip for consumers:
Input your correct address

Products used:
Phones

Service
Value
Shipping
Quality
Thumbnail of user waleeda43
Oman
1 review
0 helpful votes
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September 23rd, 2020

Contacted globalshop Holics, assisted by Johanson and they did great helping me getting my questions answered and solved my problem regarding the shipment.

Thumbnail of user walterw201
Pakistan
1 review
0 helpful votes
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October 9th, 2020

Global Shopaholics provide me always the lowest shipping rates. They always guide me on my every query. Highly recommended. They are the best package forwarding service provider

Thumbnail of user hamzag12
Pakistan
1 review
0 helpful votes
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October 19th, 2020

"Happy to have chosen Global Shopaholics"
Elia helped me to clear my shipment easily. I recommend global shopaholics to my friends because of their service. Thank you!

Thumbnail of user jasimk
Qatar
1 review
0 helpful votes
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June 29th, 2017

(GLOBAL SHOPAHOLICS)!

I live in Qatar and shipped a shipment from America by GLOBAL SHOPAHOLICS and my experience was wonderful and honestly I was surprised from the shipping rates and it is the cheapest shipping rates at all! Of all shipping companies and I was amazed about their repacking for shipment they use they used the EXACT, SPECIFIC, AND ACCURATE size of the box containing the my items without leaving any extra space in the box that saves shipping costs a lot.

Service
Value
Shipping
Returns
Quality

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From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.

Company Representative

Thumbnail of user muhammadz4
Muhammad Z.

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