• GlobalShopaholics

GlobalShopaholics

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Overview

GlobalShopaholics has a rating of 3.9 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates, and good experience. GlobalShopaholics ranks 6th among Mail Forwarding sites.

  • Service
    116
  • Value
    113
  • Shipping
    115
  • Returns
    83
  • Quality
    108
Positive reviews (last 12 months): 75%
Positive
9
Neutral
0
Negative
3
115
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How would you rate GlobalShopaholics?
Top Positive Review

“Best package forwarding company”

Hook W.
7/3/24

Affordable shipping rates and fastest delivery also good customer support experience. I got my package on time and in safe condition Highly recommended

Top Critical Review

“They're Incompetent”

Brent S.
2/12/24

They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution: - Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages. - Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer. - You'll be lucky to get an email response. - Chat "help" can go around in circles between unnamed "departments" with no resulting action. - If they make an undertaking to do something, it's unlikely they'll follow through. Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.

Reviews (437)

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Reviews that mention popular keywords

customer service (104)
Thumbnail of user wajeehh
Pakistan
1 review
0 helpful votes
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June 24th, 2018

The overall experience is superb! I'm a first time customer and I am very glad I signed up. The customer service representatives are very helpful and knowledgeable with what they're doing. Kudos to Kimberly for assisting me very well.

Thumbnail of user saadk4
Pakistan
1 review
0 helpful votes
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September 3rd, 2018

I stuck into some problem but the live chat helps me a lot and make my product accurate and simple which could be easy for me to buy else they have the cheapest rates
I would prefer global shopaholics to buy anything
Rating 10/10

Thumbnail of user ibrahima118
Delaware
1 review
1 helpful vote
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April 27th, 2017

The best company i ever see for international shipping. That company rates is very lowIt was on time. Came faster than told. Was very surprised with the packaging. Well safe and kept. Nothing was loose. Process was fast and easy. Not much to it. Just get what you need and pay.The customer service is top of the line and I was totally impressed with this overall value

Thumbnail of user austinebenezera
Ghana
2 reviews
0 helpful votes
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November 6th, 2022

Global shopaholics are one time quick and very professional when its comes to freight forwarding. I have been working with them for the past 2and half years now for all my packages and parcel handling without any challenges or issues. They are the best and the most every best freight forwarding company I ever came across as a client. I recommend them to everyone across the world for your packages and parcels handling. Give them a try and thank me later. 5 stars ***** thumb up for Global shopaholics

Tip for consumers:
They are very professional in all their services and takes very good care of handling all packages without any damage or item missing, they something gives me a hug discount on their services charges. 5 star ***** for Global shopaholics. Just give them a try and thank me later.

Products used:
Shoes, jackets, laptop, watches, homethear systems, etc ...

Service
Value
Shipping
Returns
Quality
Thumbnail of user qassima1
Saudi Arabia
1 review
0 helpful votes
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December 18th, 2020

The company facing a lot of difficulties same as rest of the world companies but the good side is the support i get for the the team of GlobalShopaholics specially Elia, i was having a delay issue with two package both of them has been solved less than two days.

I really appreciate the support of Elia and the rest of the team to keep the service quality as expected with the current situation

Thumbnail of user andyw271
Singapore
1 review
2,155 helpful votes
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June 27th, 2021
Verified purchase

Are you guys scamming? Your reflective speed is too slow, right? 5 working days to receive payment confirmation, and then 5 working days later continue to tell me that the price is not available. Now I just want to know when my money will be refunded to us, when can we get a refund?
I will keep my review up to date, I have sent you my bank account number, if you don't refund me, I will have to continue this way.

Tip for consumers:
The customer service on this site is very problematic, do not use

Products used:
Purchased order

Service
Value
Shipping
Returns
Quality
Thumbnail of user abdullahm57
Saudi Arabia
1 review
2,780 helpful votes
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March 31st, 2021

Liars, thieves, bad customer service, I would not recommend anyone to deal with them. I have a shipment that arrived to them and they did not admit it knowing that it was proven to them that they received it in the warehouse and unfortunately I denied it

Tip for consumers:
Liars, thieves, bad customer service, I would not recommend anyone to deal with them. I have a shipment that arrived to them and they did not admit it knowing that it was proven to them that they received it in the warehouse and unfortunately I denied it

Service
Value
Shipping
Returns
Quality
Thumbnail of user muhammadz4
Muhammad Z. – GlobalShopaholics Rep

Dear Customer,
We have investigated your matter. We found that we received your package on the 8th of April Then you submitted your request and we prepared your shipment on time, currently we are waiting for your payment so that we can pursue your process of shipping for this shipment. For more details, kindly check your email address that is registered with shopaholics.
Thanks.

Thumbnail of user alyaf3i1977
Qatar
1 review
0 helpful votes
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September 6th, 2023

I have dealt with several companies specialized in transporting goods, and I will feel comfortable dealing with your company. Frankly, you are the best transport company I have dealt with. You have many options available.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasone756
Nigeria
1 review
0 helpful votes
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August 16th, 2022

They are very trustworthy and reliable. My package was delivered in perfect condition and everything is working perfectly. I also got my package on time which is a very big plus. I greatly recommend their service. Great experience.

Tip for consumers:
They are very reliable and trustworthy. Everything went perfectly.

Products used:
Clothes.

Thumbnail of user saadi3
Pakistan
1 review
0 helpful votes
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September 9th, 2020

I used this company for first time and had some queries regarding their services and hats off to their customer services team. They explained everything so well and their response was so quick.and best part is I got my parcel safely

Thumbnail of user huzaifab
Pakistan
1 review
0 helpful votes
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February 11th, 2019

Really love the service. Good customer care and they really they do care of their customers.
Shipping rates are very reasonable. I shipped my parcel with FedEx in it came in 4 days.

Will ship with global shopaholics again.

Thumbnail of user muhammadm26
Virginia
1 review
1 helpful vote
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May 12th, 2017

I run a business for consumer electronics and I get a different kind of feeling when working with this company. I feel as if they are my partners instead of just a service provider. They are interested in my success and work with me in a personable way. They share many details with me about the upcoming version of their site and how they are making it better for me as a business to operate. Whenever i give them suggestions they respond and care about what i have to say. I am VERY excited about the next version!

Tip for consumers:
I you ever have any questions, just talk to them on live chat!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mohammede39
Saudi Arabia
1 review
0 helpful votes
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September 15th, 2020

Best website for shipping with low prices, and they have the best support especially Mr. Johnson Dean he helped me with an issue that I had, he is so cooperative and reply fast, and solved my issues quickly I recommend each person having issues with his shipment to talk to Mr. Johnson Dean.

Thumbnail of user kenneshab
New Jersey
3 reviews
3 helpful votes
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October 5th, 2020

I have used several third party shipping companies and globalshopaholics has been the quickest so far. I had 1 bad experience and it took several chats with different people and finally Brad was able to fix it. Other than that, I like the location of the warehouse and the several shipping options available.

Thumbnail of user jahamr
Pakistan
1 review
0 helpful votes
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May 18th, 2020

I thought that my Package always arrived on time and the staff were very pleasant and have never mislaid or lost any of my Package. Even If I had cause to get in touch with customer affairs they were always very nice to me and would do what they could to help me.

Thumbnail of user filipea12
Angola
1 review
0 helpful votes
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June 17th, 2023

I particularly love globalshopaholics service, very fast shipping consolidation too (excellent services) It has the best courier prices, the best prices on the market, excellent product packaging. I love

Thumbnail of user maggyh3
Kenya
1 review
0 helpful votes
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August 16th, 2022

My package arrived without a single issue. I want to express my sincere gratitude to Global Shopaholic services a million times over. I never imagined I would be this thrilled after signing up for your services recently, therefore I was extremely taken aback when my package arrived in front of my door this week on the scheduled day. I purchased cell phone accessories for my siblings. Never before have I felt this content.

Thumbnail of user ibrahima119
Pennsylvania
1 review
1 helpful vote
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April 27th, 2017

Very affordable with competitive rates that I promise you won't find anywhere else. They were fast, reliable and you won't have this problem with this company. The price is worth every last bit of the service you will receive. You won't be disappointed.

Thumbnail of user miladz2
New York
1 review
0 helpful votes
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October 26th, 2019

I've been using their system over 3 years, and have no big issue since then
Sometimes there are some problems that they try their best to fix it as soon as possible
Their rate are cheapest out there and they are really friendly

Thumbnail of user mohammedz32
Yemen
1 review
1 helpful vote
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August 29th, 2020

I offer you the highest signs of love, appreciation and gratitude for all that you have provided during your service in this company You are the sincere ones, who carry the honesty of work and sincerity in their necks, and are keen to present everything that is wonderful and useful You have proven beyond a reasonable doubt that the mastery of work is a matter of sincerity, honesty, and an awakening of conscience. Thank you for your dedication, sincerity and hard work that will not be lost, God willing, and I wish you more progress, prosperity and success.

Thumbnail of user adamo211
New York
1 review
0 helpful votes
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November 20th, 2020

Global Shopaholics is one of the best package forwarding services in terms of customer care and shipping prices. I ran into a small issue but customer care rep Elia was very helpful and fixed the issue immediately. I recommend using their service to anyone looking for a cheap way to ship from the US.

Thumbnail of user usmanz4
Pakistan
1 review
0 helpful votes
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February 16th, 2021

James Thomas solved my issue. He is very professional officer. I got the delivery in time. Thanks James and your team. I am satisfied using Global shopaholics. Would highly recommend this in my circle.

Thumbnail of user naghbaj
Pakistan
1 review
1 helpful vote
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June 25th, 2018

Global shopaholics is the best forwarding service by far. They worked on their service constantly to make sure their customers are happy!
I was especially delighted chatting with Adam from customer service he was very helpful.

I recommend!

Thumbnail of user owaisa3
Pakistan
1 review
0 helpful votes
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September 4th, 2018

I used to shop online often but every time I stuck with shopping stuff but after visiting to global shopaholics and getting instruction from there help support I get the right thing at cheap rates and fast service

Thumbnail of user shehrozei1
Pakistan
1 review
0 helpful votes
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May 28th, 2019

I have used Globalshopahol quite a few times by now and all I have to say is that their service is simply exceptional. Packages are delivered right on time and their Customer Service is way more than helpful. If you are drooling over something at an American online store I just can't thank Globalshopaholics enough

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From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.

Company Representative

Thumbnail of user muhammadz4
Muhammad Z.

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