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GlobalShopaholics has a rating of 3.9 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates, and good experience. GlobalShopaholics ranks 6th among Mail Forwarding sites.
Affordable shipping rates and fastest delivery also good customer support experience. I got my package on time and in safe condition Highly recommended
They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution: - Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages. - Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer. - You'll be lucky to get an email response. - Chat "help" can go around in circles between unnamed "departments" with no resulting action. - If they make an undertaking to do something, it's unlikely they'll follow through. Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.
I am Divin I live in Rwanda. I've been reviewing the services of Global shopaholics but today I am super amazed by their services and their best customer care by Miss Elia, despite this hard season and snowstorm around USA many companies found it hard to help their clients but Global shopaholics had no excuse and kept on working hard to give us their best service, now our shipment is safe and as usual it will get to us with no doubt.
Special thanks to Miss Elia, she is always helping us her kindness, caring way, patience and love is incomparable. I can't thank her and her team enough but to me she helped us have a good experience in Global shopaholics, use their service you will testify too.
Tip for consumers:
contact them if you have any issue
Products used:
all shipments excluding flammable
Global shopaholics served me Perfectly and Professionally, I wanted to ship few toys for my son, and Items from Wallmart for my home to decorate it. All items and Products were delicate and Fragile. And i wanted to ship my items quick. I used GS for the very first time. And their service is simply awesome. I have received my items on time, And everything was packed well, and their rates are low as well, And i wasn't expecting that much Low rates, But i was amazed when i saw the final bill. So yeah actually a great service indeed.
I deal with them since 2018 they try to do the best that can do for their clients, I searched a lot, no company can rival them in free storage time or price when the ship,
I wish the best for them and I recommend Global Shopaholics +++++++++ for anyone and anywhere.
Good job and Thanks Elia for the help
Excellent customer service. You can rely to them with your packages like I did so they can reach to your safely. Fast Shipping makes this company stand out. Keep it up!
Mr. Thomas provided complete, timely and accurate information.
So, I am happy to give his work 5 out of 5 Stars.
Keep up the excellent work.
Tim
Timothy Neufeld BA (Honors History) MA (History) and Dip TEFL
Japan
I have been using, myus, shipitto, fishisfast and have decided to try globalshopagolics - and found out that guys simply don't have customer support or helpdesk available. Have filled a shipment on 29th of October and today is 11 of November - shipment is still pending consolidation. I have tried to contact someone on this and found out that there is no direct contact on issues like that. The only available method is online chat which is available on US working ours (company which is pretending to ship worldwide) only and the is not not able to solve the issue. Pls stay away.
I had to ship my favourite watches from United States of America but I couldn't find a way for shipping these products. So, I eventually came across Global Shopaholics and now my favourite products shipped safely to me... Thank you so much Global Shopaholics!
Worst customer service and worst experience! They lost my package and never refunded me or responded to my email and messages. This website is a SCAM trust me don't use it
Dear Customer,
We are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on help@globalshopaholics.com, Please keep the subject about review.
The worst forwarding service! Do not use them. They lost packages for me and never refunded me, after paying the shipping fees for the packages, they wait more than 9 days and still not shipped, i contact them everyday and they keep lying. And their customer service is terrible, they reply after 30 mins then if you dont reply within 2 mins the end the conversation.
After i read the reviews it seemed to me a good company so i tried it and my first try was done SUCCESSFULLY i was really amazed! Surprised! With these rates its really the cheapest rates you'll find among all fright forwarder companies i promise you, so don't try to search for a company JUST TRY THIS COMPANY.
Tip for consumers:
JUST TRY IT!!
All their reviews are fake as hell. Parcel takes 1 month to be shiped out from their warehouse and the best part is... I received it DAMAGED. What a joke.
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with shopaholics.
Can you please send your email address to us in reply to this comment, so that we will be able to investigate your case at the earliest?
Thank you
I'm using Global Shopaholics, Shipping rates are very cheaper as compared to any other company work in USA. Nice service, cooperative staff. I give them 5. Love to use it again
Highly recommended. I have used a lot of times to use Global Shopaholics services. Their chat and support team is very helpful and guide you on every step.
Thankyou Shopaholic team for making international shopping this easy. I received my shipment just in time and all item are in prefect condition. Amazing facility.
Tried their service of package forwarding with crossed fingers but I must say I wasn't unhappy with them! They did a great job! Thanks. Will recommend to friends and family.
Excellent Services to solve the issues with Representative Mr. James. He served me from head to tail. I am totally Impressed. I will come again and will contact him.
Like no other they offer great options with reliable service at affordable prices, my only way to go, also thanks to James for his fast responses to my requests.
EVERY STEP OF THE WAY THE CUSTOMER NEED TO ASK WHAT IS WRONG. YOU MIGHT GET AN ANSWER A FEW DAYS LATER. WHEN THAT IS DONE YOU WAIT A WEEK THINKING THAT THE PROCESS IS MOVING FORWARD. THAT WAS 3 MONTHS AGO. IM THINKING THAT I GAVE THIS GROUP $520 OF DOOR KNOBS THAT ARE NEAR IMPOSSIBLE TO FIND. ***TO ALL. ****THIS GROUP IS HARD TO DEAL WITH. THERE MUST BE SOMETHING BETTER. UNLESS YOU LIKE FRUSTRATION AND NEVER GETTING YOUR PACKAGE I RECOMEND GOING ELESWHERE FOR THIS SERVICE
Tip for consumers:
USE SOMEONE ELES
Products used:
I HAVE LOST $520 WORTH OF DOOR KNOBS . I DONT THINK I WILL RECOVER THESE ITEMS. GLOBAL HAS STOLEN MY SHIPMENT
Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on globalshopaholics.com, Please keep the subject about review.
Shipment estimation price was double that of muus ( 177 $ for 15 ln shipment
Shipment after 7 days not yet received by aramex
Customer care and live chat work from home and are helpl
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.
Thank you
Amazing company which actually deals with the customers in such a calm way that it didnt feel like you are shopping from 1000 miles away they make you feel comfortable and like home
You can go with Globalshopaholics, they provide cheap shipping rates than others and Elia help me clear all my doubts!, Satisfied with Globalshopaholics.
Elia was very responsive and I'm very much satisfied with the service she provided. She answered ered each of my questions without any problem and hesitation. I would give her 5 stars.
Agent Elia listen me very patiently and resolved my issue with in few minutes. She was really humbled and calm throughout the conversation and explained me everything calmly.
There Shipping is the lowest in the market as they claim, Only thing there is a little delay when you use Delaware Warehouse.
But its totally worth it.
A bad experience with This Copmany.
I used Address of the state of Virginia because of the shipping warehouses speed after 24 hours. I make payment 25 FEB they are Create Tracking Information " only " in 27 FEB and They are shipping my order Actually to Aramex in 6 March
I'm used Virginia warehouses and I Paid taxes to get speed shipping after 24 hours Actually I get more Delay and my order shipping after 9 day!
You can see tracking in Aramex: *******8810
And Live Chat Customers service are Uncooperative and did not interact with the problem every time argue excuses. Once said tracking system is disabled. And once again say this happened and you have to cope with it Just Wait We can't do anything to you.
Among my things financial calculator I need for a Exam in Universty, and unfortunately came the exam And I Failed it, because I didn't Receive my shipment until now! For
Tip for consumers:
I do not recommend relying on them
I want to remind you and anyone reading this. The 25th was a Saturday. All International shipping carriers do not operate on Saturday and Sunday. Aramex is closed here in United States. So yes it makes sense that your label was created on Monday. That is the first point.
The second point is. It seems you are reviewing Aramex more over Global Shopaholics I have looked up the tracking number your shipment was sent to Aramex under, see link: https://www.fedex.com/apps/fedextrack/?tracknumbers=778531258147
It was picked by FedEx and overnight to Aramex in New York on 28th. I will have someone on our team forward you all the emails we sent Aramex regarding this issue. You are not the only person that was affected by this. In fact, all shipments sent on 27th/28th were delayed by Aramex. Not Global Shopaholics. So I do hope you reconsider your judgment and review of our company.
I have been using different companies for shipping but once i shipped from Global Shopaholics i found out the best company to get my products save and sound till my home
Gain trust and grow your business with customer reviews.
Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholics.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest. Moreover, you can contact to us via live chat support and our official social media ( Facebook, Instagram, Twitter)
Thank you