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GlobalShopaholics has a rating of 3.9 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates, and good experience. GlobalShopaholics ranks 6th among Mail Forwarding sites.
Affordable shipping rates and fastest delivery also good customer support experience. I got my package on time and in safe condition Highly recommended
They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution: - Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages. - Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer. - You'll be lucky to get an email response. - Chat "help" can go around in circles between unnamed "departments" with no resulting action. - If they make an undertaking to do something, it's unlikely they'll follow through. Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.
Great service from Elia and the team. They were able to resolve my issues in a timely and efficient manner
Not good service
Lost package
I bought them from iherb
2 time i reship them but not shown at my account
And 3rd one also received 2 days ago not shown until now
Tip for consumers:
High price
Loosing items
I had a great help from Mr. Johnson. He closed my issue around 2 minutes and help me on another things that I want know about them.
My experience was very good. I got my parcel on time. They gave me lowest shipping charges. Highly satisfied.
They have some nice guys in the help one of the James, he was patient, kind, and helpful. Appreciated
Quick service and reasonable shipping price with location offer no tax in delaware
I recommend this service very much
Amazing price
Amazing costomer service
They solve my many problems
And they was patient with me especially It's my first time using their service
I highly recomend it
I defenitly will be a regular costomer..
This is my update on my original review
I had asked them to forward another package. I had paid for it in Jan and its been 9 months and they still haven't shipped it. I have provided them with paypal payment details and yet they have no update. I have contacted their customer support multiple times and they have no update. They don't have any solution.
You can see all the chats here: https://pastebin.com/xMma3PbE
I have sent them over 10 emails and I have received no response.
Their name should global steala holics cause they will just steal your stuff.
They marked my item as shipped on 10th May. Item was supposed to be delivered in 7-8 business days. 10 days later I check up with them and comes out the courier company hasn't even received the package. After constant follow up for next 5 days they ask me for the invoices of all the packages and now they want the ID proofs. Why would they make me wait for 15 days?
They aren't to be trusted. You might save some amount on shipping but they might just steal your products so be careful
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.
Thank you
Ordered an item by mistake and Johnson was a great help and kind to assist me to return it quickly. I do recommend using their service.
I've used this service for multiple shipments before because it's convinent and quick but when it came to the most important and most urgent shipment I had the worst experience I have ever had with a shipment in my life, my shipment status was not being updated for weeks and did not ship for almost a month, I spoke to every customer service staff available and all of them while being very polite and do actually check on my shipment status all they did was give me false very convincing hopes that it will be shipped "soon", "shipped within a day" and even "shipped within a few hours" just so they can get off the chat, I also had a number of lost shipments that were delivered to their facilities but did not show up on my account. This was going on for weeks until I spoke to Mark from the customer service team who actually took the time to personally investigate the issue and find out that the shipment was on hold due to an error from their side which he rectified, he gave me clear updates, tracked my missing packages, spoke to the wearhouse and actually resloved my issue with great profesionalizm - real customer service! If it wasn't for him I would cancel my account but knowing that they have a competent service staff that can actually help when needed gave me hope to continue with them since as I mentioned the service is typically quick and convenient.
I'm truely satisfied with the services. Shipping rates are very cheap. Highly recommended. Thanks for excellent customer services.
Very fast and honest more than 5 years with no mistakes, good prices and great customer support 24/7.
Elia was so professional on explaining how the process works.
Thanks and keep up with the excellent service.
I had a great experience with the customer service Elia she was a great deal calm and patient helping me clear my shipment thank you
Thanks Hodes and Holics... of course satisfied with shopaholics and team... I was looking for some professionals and I got them. I am Happy and I am giving it 5. See you soon..
Customer dealing process is just amazing. The experience was amazing, want to come hear again. Good service.
Best experience ever tried many other companies but find this the best. Really satisfied with there service.
This app was very useful and delivered my package on time and for a reasonable price, appreciate alot, one of the best websites I've used
They have great customer service as they are always on hand to help with issues. Gobal shop highly recommended
Their customer services are great. I got my parcel on time. I love to shop again from Global shopaholics.
These guys have lost it. More than a week to ship a parcel?! The service has been pathetic in the last 2 months
I ve been using GS for about 8 months now and have shipped about 12 parcels. Most of the times it did impeccable job and I recommend it.
Perfect service to slove problems with customers if there any trouble get in customers account shows
One of the best shipping service company. Good customer support. Would highly recommend service to everyone!
Tip for consumers:
Trust them
Products used:
Cosmetics
Gain trust and grow your business with customer reviews.
Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.
Dear Customer, we are extremely sorry for the inconvenience cause that you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint.