• GlobalShopaholics

GlobalShopaholics

Write a Review

Overview

GlobalShopaholics has a rating of 3.9 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates, and good experience. GlobalShopaholics ranks 6th among Mail Forwarding sites.

  • Service
    116
  • Value
    113
  • Shipping
    115
  • Returns
    83
  • Quality
    108
Positive reviews (last 12 months): 75%
Positive
9
Neutral
0
Negative
3
115
See all photos
How would you rate GlobalShopaholics?
Top Positive Review

“Best package forwarding company”

Hook W.
7/3/24

Affordable shipping rates and fastest delivery also good customer support experience. I got my package on time and in safe condition Highly recommended

Top Critical Review

“They're Incompetent”

Brent S.
2/12/24

They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution: - Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages. - Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer. - You'll be lucky to get an email response. - Chat "help" can go around in circles between unnamed "departments" with no resulting action. - If they make an undertaking to do something, it's unlikely they'll follow through. Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.

Reviews (437)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (104)
Thumbnail of user farahs21
PS
1 review
0 helpful votes
  • Send Message
September 29th, 2020

The best service, best price and customer service you can get! After trying many websites globalshopaholics is the best! Fully recommend

Thumbnail of user bassama19
Saudi Arabia
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

They try hard to help and support every customer. And they prove how to be proficient. Thanks GlobalShopaholics.

Thumbnail of user dwaipayanb
India
1 review
0 helpful votes
  • Send Message
August 31st, 2023

Service quality has been pretty bad from the last 3 months. Slow shipping even after multiple reminders as if they forgot to ship.

Thumbnail of user ejovwokeu
Nigeria
1 review
0 helpful votes
  • Send Message
August 6th, 2022

I am satisfied with their services as I have enjoyed them the number of times I have used them. They are the best.

Thumbnail of user sameht5
Qatar
1 review
0 helpful votes
  • Send Message
September 21st, 2020

Excellent and reliable service, very honest and professional, nice and responsive team, highly recommended.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alic80
Pakistan
1 review
0 helpful votes
  • Send Message
March 30th, 2021

Great service with cheap rates۔ Easy service with amazing deals۔ Great customer support 24/7. I had a excellent experience with customer service۔

Service
Value
Shipping
Returns
Quality
Thumbnail of user aimans1
Pakistan
1 review
0 helpful votes
  • Send Message
November 24th, 2020

I'm really satisfied shopping here. As the prices are reasonable & secondly customer service is good.

Thumbnail of user hashima8
Pakistan
1 review
0 helpful votes
  • Send Message
February 23rd, 2021

I love to shop and ship with Globalshopaholics. Customer service is really very good Highly recommended

Thumbnail of user jessicae1012
Nigeria
1 review
0 helpful votes
  • Send Message
August 29th, 2022

Highly suggested, positive outlook and prompt delivery. The best service I've found so far; feel free to let them take care of business.

Service
Shipping
Quality
Thumbnail of user ahmedb126
Yemen
1 review
0 helpful votes
  • Send Message
February 20th, 2022

The customer service could be improve in terms of responsiveness. My last shipment took around 26 days to arrive, which is impressive!

Service
Value
Shipping
Thumbnail of user fadhelg
Algeria
1 review
0 helpful votes
  • Send Message
February 11th, 2022

Reliable service, very honest and professional, highly recommended
Thank you for your services
Good luck

Service
Value
Shipping
Returns
Quality
Thumbnail of user mohsena13
Saudi Arabia
1 review
0 helpful votes
  • Send Message
October 13th, 2020

Good Shipping Prices. Communicating with Elia through chatting support for any question related to the service.

Thumbnail of user alinaa38
Jordan
1 review
0 helpful votes
  • Send Message
September 7th, 2020

They respond and resolve problems very quickly through their live chat. Happy with the service. Thank you James

Thumbnail of user abdulaziza124
Saudi Arabia
1 review
0 helpful votes
  • Send Message
December 4th, 2020

Good customer service (especially Elia) and reasonable prices. I really recommend dealing with them.

Thumbnail of user badrb13
Saudi Arabia
1 review
0 helpful votes
  • Send Message
September 7th, 2020

He was very helpful and helped me prepare my shipment related a while ago
So thank you James for your kind cooperation

Thumbnail of user abdullahs45
Pakistan
1 review
0 helpful votes
  • Send Message
October 28th, 2020

This company provides reasonable shipping. I got my shipment on time. Best customer services and highly recommended.

Thumbnail of user lilianm86
Nigeria
1 review
0 helpful votes
  • Send Message
August 16th, 2022

Honestly, I stumbled on this site somehow and decided to try it out. They gave their best. Keep the good work guys

Thumbnail of user zambeels
Pakistan
1 review
0 helpful votes
  • Send Message
March 30th, 2021

Global shopaholics has been may go to forwader for non-vlouminous items. They are not always the fastest as processing but their pricing are decent.

Thumbnail of user hashema4
GB
1 review
2,769 helpful votes
  • Send Message
December 14th, 2019

Theft - they will make you beg for your package to be shipped.
You should expect your items to be stolen by their employees or to spend weeks getting to know the individual employees to get anything moving.
- Its been 18 days since my package arrived and they have not shipped them.
- You need to pay may for an 'express' service. This is still a few weeks to get anything shipped.
- They play the game by moving the package through KPIs. They 'ship' the items by creating the shipping label, but Aramex has not yet recieved the package. Meaning they just want to blame it on Aramex for slow shipping or even theft. They will incorrectly mark the status of the item just to show an 'express' service but the danger is that item get lost this way.
- No body knows where my package is. Aramex says they've never received it; and I believe them not GS.
- No customer service whatsoever. No phone line to call. The live chat feature is only available on SOME days (50% of weekdays it's down) and they don't work weekends.
- Expect to make friends with individual employees (e.g. William) if you want anything moving. I'm now on the good side of William (I think) which means he created the shipping label but not shipped it. I will wait and pray the live chat is live again sometime next week for me to ENQUIRE about my package. It wont get shipped of course; don't be unreasonable.
- You will get to know their operation intimately; the developer team go home before 3pm. They are required (for some reason) for your package to be shipped.
- "Call back tomorrow" as early as lunch - even the DMV is better.

Use Shipito or MyUS for a better experience. I've discovered my complaints with those guys are nothing (e.g. I used to get frustrated when they shipped packages the day after instead of same day).

This is a review in relation to Shipment ID ******* / SN *******

Thumbnail of user muhammadz4
Muhammad Z. – GlobalShopaholics Rep

Dear Customer, we are really sorry for the inconvenience caused. We have investigated your case and sent you a clarification email at your email address that is registered with shopaholics. Kindly give a check.

Thank You

Thumbnail of user muhammada148
Pakistan
1 review
0 helpful votes
  • Send Message
September 1st, 2018

I have received few shipments from them and I would not hesitate to recommend to maximum
One word say it all "Excellent"

Thumbnail of user shahw
Pakistan
1 review
0 helpful votes
  • Send Message
February 1st, 2021

I had experienced some shipping who offer shop and ship services but I couldn't satisfy, then I found globalshopaholics and their service is good.

Thumbnail of user giovannas22
Pakistan
1 review
0 helpful votes
  • Send Message
February 28th, 2021

I really appreciate your professional tone, James. I would surely rate it 7 stars if i could. Thanks Shopaholics.

Thumbnail of user deboraha1248
Morocco
1 review
0 helpful votes
  • Send Message
August 6th, 2022

I have enjoyed the services of Global Shopaholics for quite some time, especially the exquisite service of Ms. Burg.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alim253
Pakistan
1 review
0 helpful votes
  • Send Message
October 26th, 2020

I have tried Global shopaholics and found it best. I got my shipment on time. Best customer services.

Thumbnail of user dannyr170
Florida
1 review
0 helpful votes
  • Send Message
October 8th, 2020

Best Customer service. Global Shopaholics always deliver my package on time. Chat and Support team always guide me on my every query.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.

Company Representative

Thumbnail of user muhammadz4
Muhammad Z.

How do I know I can trust these reviews about GlobalShopaholics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about GlobalShopaholics?