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GlobalShopaholics has a rating of 3.9 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates, and good experience. GlobalShopaholics ranks 6th among Mail Forwarding sites.
Affordable shipping rates and fastest delivery also good customer support experience. I got my package on time and in safe condition Highly recommended
They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution: - Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages. - Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer. - You'll be lucky to get an email response. - Chat "help" can go around in circles between unnamed "departments" with no resulting action. - If they make an undertaking to do something, it's unlikely they'll follow through. Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.
It was my first time using globalshopaholics.com, but the service was brilliant. The concept is brilliant and the customer support is fantastic.
I had a request and I was looked after by Hamza Benedict, he was brilliant and extremely fast and helpful
I used this service for a while now. It is good and the price is good.
I contacted globalshopaholic via Facebook, it is some times faster than online chat in the website.
Emma Georgia was online and help me a lot to solve the problem, she responded fast, did her best and solve the problem.
Thank you,
The customer service is very responsive and helpful! I had been shipping using DHL in the past but i was really happy to have more shipping options on board while shipoing with Global shopaholics. The website is pretty easy to use too!
I'm Ali from Pakistan. I sign up with global Shopaholics June 2018. My package was delivered all the way from United States of America in just 7days. It arrived in perfect condition. That alone boost my confidence in Global Shopaholics.
Great company.
The was perfect with straight forward receiving then sending nice and quick. Once it got popular and customers started ordering service was getting worse and worse everyday, they don't answer the phone they some kind of google phone.
An item was missing from the package although all the shipments were photographed before final consolidation.
Finally, my last incident, I ordered a lot of expensive items my total shipping cost exceeded $500. After several attempts to pay and several attempts to contact customer service I was told to make a bank transfer to shopaholic account.
I made the transfer (with no connection to the website) then struggling once again with connecting to customer service….after finally contacting customer service I was told to write a good review about shopaholics while the rep finalizes the shipment.
Bottom line was I stopped using Shopaholics and switched to a different company.
The most fastest pakage delivery service I used so far. Thank You GlobalShopoholics for delivering my pakage before time. Oh I love you people and would definitely recommend guy to all my social circle.
My experiences with Global Shopahoics have been fantastic. They have the lowest shipping rates, and they take great care when packing the items to ensure everything arrives in good shape. In particular, a very special thank you to Stephen Morris for all his great support and attention - really he sets the standard for great customer service, and I greatly appreciate all his assistance. He really made the difference to ensure my experience with Global Shopaholics was really fantastic. Well Done!
Great services, always available to response. They guide me when my parcel is having a problem. Reasonable shipping price more than cheaper, nice packaging upon request. Would like to use this services again in future, cant find any better. I will recomend Global Shopaholics to my collegues.
I ordered my items since the August 10th and on the 14th of August I got a mail showing that my items were delivered.
But nothing show up in the website.! After a week I wrote to customer service 6-7 times only twice they replied and Today only a guy called James just finished the issue. After this horrible experience. I opened another account in another website who sent my Items in just 2 days.
This is it.
Bye
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So, that we will be able to investigate your case at our earliest.
Thank you
I have been using Global Shopaholics but now their service make me feel to give them a review regarding their service on consolidation and time managing. Else then this a quick chat and support service is also great i prefer global shopaholics
Used myus and shop&ship during the pandemic and it would take almost two or three weeks for my packages just to show in my inbox's and even lost a few then i found global shopaholics which was faster and more Reliable service, Now I'm switching to global shopaholics!
It's helpful for people that want to buy nice this in US,it's secure and fast,they have great team that is helpful all the time I'm loving working with them I buy so many things and I can also do it to open my own business
I paid 120 euros for two products from Amazon. Amazon was asking for 70 euros for shipping costs including custom fees. I chose globalshopaholics to pay less as they claim. The result is 60 euros shipping and 170 euros customs. 3 times more than what I would pay through Amazon. In total i have to pay 350 euros for sth that costs 120 euros. I even asked If they can accept the parcel back to US and they asked for 300 euros. That is insane. Even customer service was totally unwilling to help. Terrible service.
Dear Customer,
Customs Charges depends upon your local Customs. We can't do anything in this. We just offer package forwarding service, We ship your shipment with reasonable rates. Every Country has its own Customs Rules & Regulations. And we cover just shipping, client do pay to their customs. Secondly, Shipper charge that much amount ($300) for returning the items. I hope you get this.
Very impressed service by Global shopaholics. They showed many shipping options to delivery packages. They was just as awesome as the first time. They responded super fast and was really nice to deal with. The pricing was very sensible. Delivery was very safe and quick. Keep it up guys!
Tip for consumers:
No tips, just hand over your luggage to them and relax and collect your luggage at door step.
Products used:
Big luggage bags
Preparing packages are very very slow and your packages will be lost. Preparing packages are very very slow. 2 pallets = 2 months. 6 packages get lost and there is no any true respond. I don't understand how they can't find 2 KitchenAid mixer with the 30 pounds weight each. + 2 hand mixers + 2 blendersThey have a store that sell some items. You can't see that store because that is a private store! Do they sell the customers items? If you want to lost your items you can work with them! I asked them for shipping an item but see what they show me! (Already shipped!)Please see the attached picture. When? Why? With which shipment? They don't know!
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholics.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.
Thank you
It was my first experience with the globalshopaholics. Thankx management for warm response. Specially thankx to Mr. Jhonson what a nice man with good behavior. I am really impressed from the response of company. Thanks Globalshopaholics.
I worked with global shopaholics for a small shipment and they made a really good job. They kept me updated during the shipping and followed up with a courtesy call. I will definitely work with them in the future.
I've been using Global Shopaholics for a few years to mail forward items from the United States to Europe.
They offer a very long period of time to keep your items in their warehouse (180 days) and every time there have been minor issues with my items the customer support was able to fix my issue. Just recently I had an issue with an item of mine resulting as being arrived at their warehouse not showing up in my item storage, and with the help of chat support (Johnson and Brian) I managed to sort my issue out successfully. I really can't complain and I would probably recommend them to people I know.
I always end up buying the wrong product until i got the support of global shopaholics live chat (David). They helped me out so well that i got the exact product what i want.
Thank you Global Shopaholics
Marks: 10/10
It has been the best time and a wonderful experience using the service of Global Shopaholic, as I got to receive a quick response when ordering their service to get my package down to my location. The package was shipped as quick delivery and was delivered to my main location. Their service is recommended to all.
Tip for consumers:
The quick delivery
Products used:
Bag
I have used global shooqholics a few times and have to say that the service is excellent. I often don't find everything I want in my country but now I have the ability to buy things from the USA and have them delivered to my door. The shipping fees can be a bit expensive, but still cheaper than any other method. The convenience and peace of mind that my package is in the hands of Global shopaholics is worth it. My packages have always arrived, re-wrapped by Global shopaholics, safe and sound.
I have enjoyed the services of Global Shopaholics for quite some time, especially the exquisite service of Ms. Burg. She helped me speed up my shipment (as it was a priority shipment for the organization I work for). The process was fast and smooth. Thank you GS and especially, hats off to Ms. Burg's service, she is soooo understanding.
Tip for consumers:
They have relatively low shipping costs.
Products used:
Phone, laptop
I needed Global shopaholics number to proceed with my order in amazon. Customer support ELia was fast to reply to provide the number. Very great service specially I am new to Globalshopaholics using mostly the services of other providers who are very slow to reply. I also find their website to have a more advance feature which I did not fimd from the other companies. Hope my experience with GlobalS. Will be great so I can be a loyal customer. Thanks Elia for the help.
I dont believe in online shopping until i came across to global shopaholics. Only once i tired this website to get some of my important items from united states and i left with short period bilieve me i m in love with this website because these people make this happen in real
I am working with this company 3 years ago. And I am glad to continue working with them. Best shipping rate, the best discount, and responsibility humans are there.
Specially thanks to Abdul, Jawad, and James.
Gain trust and grow your business with customer reviews.
Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.
Dear Customer, we are extremely sorry for the inconvenience cause that you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint. You also can contact us on our official email.