• GlobalShopaholics

GlobalShopaholics

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Overview

GlobalShopaholics has a rating of 3.9 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalShopaholics most frequently mention customer service, shipping rates, and good experience. GlobalShopaholics ranks 6th among Mail Forwarding sites.

  • Service
    116
  • Value
    113
  • Shipping
    115
  • Returns
    83
  • Quality
    108
Positive reviews (last 12 months): 75%
Positive
9
Neutral
0
Negative
3
115
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How would you rate GlobalShopaholics?
Top Positive Review

“Best package forwarding company”

Hook W.
7/3/24

Affordable shipping rates and fastest delivery also good customer support experience. I got my package on time and in safe condition Highly recommended

Top Critical Review

“They're Incompetent”

Brent S.
2/12/24

They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution: - Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages. - Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer. - You'll be lucky to get an email response. - Chat "help" can go around in circles between unnamed "departments" with no resulting action. - If they make an undertaking to do something, it's unlikely they'll follow through. Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.

Reviews (437)

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Reviews that mention popular keywords

customer service (104)
Thumbnail of user ameerh5
Pakistan
1 review
0 helpful votes
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February 6th, 2019

Global Shopaholics is the Best Highly recommended 100% satisfied Value for money and easy to use. Thank you so much and Keep up the great job. Will ship again with GS.

Thumbnail of user sachinthah
Sri Lanka
1 review
0 helpful votes
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November 30th, 2021

Woow, i used their service few times, very good on time delivery and very safe packing, also i need to say it is very reliable service, they send my packs woith dhl to sri lanka very very fast. Also when i need their assisted purchase they chat with me and do the purcahse for me in one da and sent it next day, woooow wooow i rate them 5 stars, reccomend to everyone, im in sri lanka, but now uSa i feel as my home now beacuse of them,

Service
Value
Shipping
Quality
Thumbnail of user anasa49
Saudi Arabia
1 review
2,780 helpful votes
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August 27th, 2020

The quality of the service is dropped down like they just started to run the business or even worse, if the service not improved surely ill move to another

Thumbnail of user muhammadz4
Muhammad Z. – GlobalShopaholics Rep

Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment, so that we will be able to investigate your case at earliest.

Thank you

Thumbnail of user franciscot52
GB
1 review
0 helpful votes
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December 14th, 2020

Ok, your Support was very good, because i have got my solution about my problem. I would like to continue, because you is a good professional in your service.

Thumbnail of user ab720
Oman
1 review
0 helpful votes
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September 2nd, 2020

Amazing shipping company With amazing service and price. Customer service communication fast through live chat.
I recommend it also recommended James agent

Thumbnail of user francisoteufoxpaypal
Angola
1 review
0 helpful votes
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September 3rd, 2023

I love your services and recommend anyone to use your services. Are fast and effective throughout the procedure. From receipt, consolidation (packaging) and Shipping. I just love you services

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariad934
Pakistan
1 review
0 helpful votes
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February 23rd, 2021

Surely, i am happy James. I want to thank team Global Shopaholics. They seems quiet dedicated towards customer satisfaction. Every time I used it, it was proven helpful. Thumbs up.

Service
Shipping
Thumbnail of user andrewj194
Pakistan
1 review
0 helpful votes
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June 14th, 2018

It was really an amazing experience of buying stuff from global shopaholics as it was really benefiting for me to get products on such a cheap price and quick service

Thumbnail of user billo27
Canada
1 review
5 helpful votes
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March 23rd, 2017

It was a first great Experience ever for me in online shipping, I have used other package forwarding Companies to ship my HVAC equipment for my business from US. But after using GS, I have saved enough dollars on my shipment, and i think it was a good decision to switch Shipping Company.
GS did a great job for me, they repack every item perfectly, and the weight and size of the package were measured accurately.

Thumbnail of user adelo5
Australia
1 review
0 helpful votes
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August 6th, 2022

The service was extremely helpful making the whole process a breeze. Top that with the great prices and how quick everything was; well worth five stars.

Thumbnail of user louisp149
GB
1 review
1 helpful vote
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April 27th, 2020

I have read many negative reviews on Global Shopaholics but i think most of the people don t understand that Global Shopaholics is not the cheapest way to send just one packet from USA to the rest of the world but instead the best way to save shipping cost from multiple purchases from different stores and repack in less boxes than the original, also some stores don't ship outside USA so in this way you can have the goods dispatched to your USA address, also you can store your purchases for 180 days without fees in the Global Shopaholics warehouse so you have time to collect and save money on shipping, the help desk was very supportive and really cleaned up the mess that sometime i have done with my orders, hope this review help others to better understand in which way you can save money with Global Shopaholics

Thumbnail of user haleemar1
Pakistan
1 review
0 helpful votes
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October 31st, 2020

Their services offer Excellent shipping time without any delays. Protected from scamming. Customer service was very professional and very kindly explained me in regards to the product i purchursed.

Thumbnail of user mn96
Pakistan
1 review
0 helpful votes
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April 11th, 2018

I am a frequent buyer of goods and defferent items from national or international platform but after using global shopaholics i came across the best company to trust upon

Thumbnail of user alexandera230
Philippines
1 review
1 helpful vote
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August 1st, 2021

One of the best package shipping service. Quick Response via email, has a perfect option to repack the shippment with extra protection like bubble wrap and other options. Highly recommended service!

Products used:
Few products

Service
Value
Shipping
Returns
Quality
Thumbnail of user ahmedm187
Libya
1 review
2,778 helpful votes
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October 6th, 2020

GlobalShopaholics aren't exactly scammers but I can't describe them in any different words.

Before actually using their services, I went ahead and used their shipping calculator, which I knew can't be 100% but one would expect it to be at least close to accurate.

I entered the weight and dimensions and address on the calculator and it showed $10, which makes sense is given that the item is pretty small and light.

So after my package arrived, I fill the form, and then it took more than 48 hours for them to prepare it ( which isn't what they show on their website 12-24 working hours) but this isn't really the issue.

The issue is, they now want me to pay $88 to ship the item instead of $10, which is more than 700% of the initial price that I used their service based on.

The item I ordered isn't even worth $88, and now I have two options.

1- pay them $88 to ship a small package of 4 pounds.
2-Forget about the package and let them have it and lose about $45

All in all, this is a lose-lose situation for me, and all of this happened because they intentionally or unintentionally display rates that are FAR from the truth to put you in a lose-lose situation and force you to pay a premium or lose your package to them.

I would give them the benefit of the doubt and assume it was done "unintentionally" and that they would be reasonable and compensate me for my loss which was nothing but the result of their "mistakes".

I would revise this review once and if this problem is solved, until then, I would suggest that you stay away from them.

Thumbnail of user muhammadz4
Muhammad Z. – GlobalShopaholics Rep

Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.

Thank you

Thumbnail of user masonj90
Pakistan
1 review
1 helpful vote
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May 9th, 2020

Excellent packaging and great customer service
Their customer care ameer and jaawad had helped me through the shipment procedures...
Highly recommend for people who want to buy from US.

Thumbnail of user saadb3
Virginia
1 review
4 helpful votes
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December 20th, 2016

I ordered a pair of Duralast brake pads (semi-metallic) for my Mercedes Benz E 350, I heard about locally based company of Virginia named as Global shopaholics from my friend, he tell me the service, I used their service by Aramex, I am recommending them because of their highly professional and friendly customer care, You guys win my trust and satisfaction by your commitment, Thumbs Up.

Thumbnail of user mohammadz27
Saudi Arabia
2 reviews
2,789 helpful votes
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July 28th, 2020

Used to be the best for like 2 years. But they lost my 1000USD shipment and for its compensation i am offered 50USD. So please beware when you send valuable shipment to them.

Thumbnail of user muhammadz4
Muhammad Z. – GlobalShopaholics Rep

Dear Customer, we are really sorry for the inconvenience caused. Kindly let us know your shipment id or your SN.
Thank you

Thumbnail of user abioua
Singapore
3 reviews
10 helpful votes
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April 14th, 2020

I am very satisfied with the service. My packages were very fast forwarded and the shipping price is very cheap. I didn't pay any customs and that's a huge thumbs-up from me.

Thumbnail of user haifam
Saudi Arabia
1 review
2,780 helpful votes
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September 17th, 2019

They are very slow and unreliable and many hidden fee I won't recommend to ship with them. They will wast and steal your shipment and blame the courier for it and the manager even worst

Thumbnail of user muhammadz4
Muhammad Z. – GlobalShopaholics Rep

Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.

Thank you

Thumbnail of user mohammedk75
Qatar
1 review
0 helpful votes
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October 2nd, 2020

I were had a problem in my shipment and when I talked with Ms. Elia she fix the problem. Where she explain very clear and She has a lot of patience. I really appreciate that for her.

Thumbnail of user josend
Germany
1 review
0 helpful votes
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April 29th, 2020

Great Service when I want to order stuff from the US.
Had an issue with an order and logged in to customer support and Ameer hamza was a big help!
Keep up the good work :)

Thumbnail of user joeyd98
Saudi Arabia
1 review
0 helpful votes
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January 2nd, 2021

Customer rep was very helpful. By mistake I consolidated my packages in two shipment ID. I requested to cancel both shipment to consolidate them in one shipment. Great service indeed.

Thumbnail of user arlindobango35
Angola
1 review
0 helpful votes
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June 17th, 2023

Global shopaholics provides great services and they really helpful. One of the best in their field. They are careful when packing and they ship fast. Their prices are really good as well.

Tip for consumers:
It worth it using Global shopaholics.

Products used:
Phones and books.

Thumbnail of user lucass159
Philippines
1 review
4 helpful votes
  • Send Message
June 18th, 2021

Perfect spot for shipping services! Best international shipping service! Good handling skills by their staff! Perfect platform to ship international with this company! Mostly recommended service!

Tip for consumers:
Just trust them and move forward

Products used:
Many products not only one

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From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.

Company Representative

Thumbnail of user muhammadz4
Muhammad Z.

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