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It's a scam. They will send you the boxes- but not of the products you ask for/request and ignore your preferences. I decided to cancel and had nearly two weeks until my renewal date but they charged my Paypal account anyways. Now I've been fighting with them for FOUR moths for my refund. They have promised me multiple times that it would be in my account in 3-5 business days but nothing. Now they are claiming they are "reviewing the status" of my refund with their "relevant team" because it was supposedly processed three weeks ago. It's such a scam (bordering on theft). They took my money without authorization and now won't return it. I have never had a single issue with IPSY actually get what items I requested by my preferences.
Glossybox not worth the money or hassle
I placed my first order at the end of September to try one of these boxes for a while to see if they were good value. Within three days of my first order I have already been charged £13.25 for my second box, when I hadn't even received my first box to decide whether I thought this was worth the money and wanted to continue. Two days before charging me, not one month! I have asked for an explanation and had no reply. Be warned you can NOT cancel from your account but have to call OR send a message via their portal. Why can you not send an email Glossybox?
Well my box has finally arrived and the products are not good either. Glossybox state the value is worth over £50. I consider th price was too much for what you get and not worth the money...
This is a breakdown of what I received and its value if I had bought separately online.
Ahava mineral shower gel 25 ml £2.70
Sphia + mabelle eyeshadow £5 The eye shadow pallete i would never use; totally the wrong colours
Feel free eye contour cream 20 ml £5
Dwtn paris blush 15 ml £5
417 serenity legend bath salt 100g £5.50
So while it is worth more than £13.25, it is certainly not worth 50 and I would probably use only 2 or 3 of the products. Not worth continuing. This is where it will be interesting to see how easy it is to cancel; I have seen many people complain about being charged when they have asked to cancel their subscription and receiving no reply.
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