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How would you rate GoFundMe?
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Australia
1 review
0 helpful votes
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Fantastic Service
September 6, 2018

When I needed help, I got it. Prompt and they did the work for me. Great to work with and on top of everything

Date of experience: September 6, 2018
Canada
1 review
1 helpful vote
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Not clear on objectives
February 5, 2022

If they don't like your charity at any time they will take donations and tip and give it to another charity of their choice

Date of experience: February 5, 2022
Canada
1 review
1 helpful vote
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Complete Distrust
February 6, 2022

Never again. They stopped an honest campaign but allowed a campaign that raised bail for criminals. A dissatisfied person.

Date of experience: February 6, 2022
New Jersey
1 review
0 helpful votes
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Total Professionalism with dealing with charity and wellbeing of our situations and circumstances, Gods Blessings be upon this organization.&

Date of experience: September 19, 2018
Tennessee
1 review
2 helpful votes
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Jose Alba was arrested for defending himself from a violent aggressor. Gofundme deleted his gofundme page for political reasons.

Date of experience: July 8, 2022
Illinois
1 review
0 helpful votes
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Within maybe 20 min or so I had an answer and something I could try. I followed it and my issue was corrected.

Date of experience: August 29, 2018
Maine
1 review
0 helpful votes
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Fantastic
September 20, 2018

Great customer service - above and beyond. Truly, one of the best customer service experiences I've ever had online.

Date of experience: September 19, 2018
Washington
1 review
0 helpful votes
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I thank God for this program. I have not reached my goal but I have faith we will raise the funds needed.

Date of experience: September 17, 2018
Canada
1 review
0 helpful votes
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Do not use this company. If they do not like your politics or charity they will wait until you are at or near your goal and seize all your funds.

Date of experience: February 5, 2022
GB
1 review
0 helpful votes
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Great customer service
September 1, 2018

I made a mistake with a donation, and customer service had rectified and dealt with the issue within minutes. Very impressed.

Date of experience: September 1, 2018
Minnesota
1 review
0 helpful votes
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Great
August 29, 2018

I had some urgent matters and the team took care of it as fast as humanly possible. The team is the best. Thank you!

Date of experience: August 29, 2018
Canada
3 reviews
4 helpful votes
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Wish I could give zero
February 5, 2022

Wish I could give zero.
Biased. Difficult to get your donation so… impossible to navigate…. I could go on….

Date of experience: February 5, 2022
Georgia
2 reviews
1 helpful vote
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Terrible
February 5, 2022

Terrible your service is awful. I never use them ever again. You kept money that is not yours is awful.

Date of experience: February 5, 2022
GB
1 review
0 helpful votes
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Customer services
September 20, 2018

Lindsay very helpful.
Your site needs to be easier to use in finding a team member took 5 attempts to speak to Lindsay.

Date of experience: September 20, 2018
Canada
1 review
3 helpful votes
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Money fraud
February 4, 2022

I had an unpleasant experience with go and is currently under investigation with the fraud department. Bad experience and I do not recommend.

Date of experience: February 4, 2022
Canada
1 review
1 helpful vote
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Freedom convoy 2022
February 5, 2022

Absolutely despicable what go fund me did with the convoy 2022... i will never use go fund me ever...

Date of experience: February 5, 2022
Georgia
1 review
0 helpful votes
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A positive experience
September 18, 2018

My experience thus far with GoFundMe has been very positive. Customer Service has been very helpful and professional.

Date of experience: September 17, 2018
Canada
1 review
1 helpful vote
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Do not recommend.
February 5, 2022

GoFundMe deleted the campaign but will not refund the money. Will never use again. Will boycott them.

Date of experience: February 5, 2022
Canada
1 review
3 helpful votes
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Traitors to the Canadian public, to the person in the street. I hope your company folds, I will never use it again.

Date of experience: February 4, 2022
Virginia
1 review
0 helpful votes
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Glenn was responsive and helpful. He kept in contact until my issue was resolved and was polite and friendly.

Date of experience: August 29, 2018

Overview

GoFundMe has a rating of 2.1 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoFundMe most frequently mention freedom convoy, canadian truckers and political pressure. GoFundMe ranks 1st among Crowd Funding sites.

service
119
value
109
shipping
76
returns
90
quality
103