business logo of GoFundMe
How would you rate GoFundMe?
grey star
grey star
grey star
grey star
grey star
Israel
1 review
3 helpful votes
Follow Martin B.
Unfollow Martin B.
Send Message
Share Review
Report Review

Disgraceful company
February 6, 2022

This is a disgraceful company, not to be trusted. Do not use. Not to be trusted with your hard earned money. Use someone else.

Date of experience: February 6, 2022
Australia
3 reviews
0 helpful votes
Follow Ling H.
Unfollow Ling H.
Send Message
Share Review
Report Review

Quick to answer questions
September 5, 2018

The response time to my question was quick. The explanation as to 'how' to resolve my question was clear and easy to follow.

Date of experience: September 5, 2018
Canada
1 review
0 helpful votes
Follow Irfan I.
Unfollow Irfan I.
Send Message
Share Review
Report Review

They steal money
February 5, 2022

They are thieves they stole money from people that donated They are stealing money from people that donated

Date of experience: February 5, 2022
Canada
1 review
2 helpful votes
Follow Alexander P.
Unfollow Alexander P.
Send Message
Share Review
Report Review

Scam
February 5, 2022

They withhold my money and froze from funding by their choice. Stay away as far is possible! Scammers!

Date of experience: February 5, 2022
California
1 review
0 helpful votes
Follow Brennan B.
Unfollow Brennan B.
Send Message
Share Review
Report Review

Great customer service
September 18, 2018

Gofundme has helped me raise a lot of money, their customer service is great. I would use them again.

Date of experience: September 17, 2018
Pennsylvania
1 review
7 helpful votes
Follow Irene H.
Unfollow Irene H.
Send Message
Share Review
Report Review

This outfit is raking in millions and run a slip shod operation. They should be investigated by the Banking Commission.

Date of experience: May 29, 2020
Florida
1 review
0 helpful votes
Follow Katie S.
Unfollow Katie S.
Send Message
Share Review
Report Review

I had a problem that was my own fault which they remedied in 5 minutes with friendly email communication.

Date of experience: August 30, 2018
Florida
1 review
0 helpful votes
Follow Vincent T.
Unfollow Vincent T.
Send Message
Share Review
Report Review

Outstanding
August 29, 2018

Answered all questions promptly. Resolved my problem within 5 minutes. Very friendly customer service.

Date of experience: August 29, 2018
Montana
1 review
0 helpful votes
Follow Mark Q.
Unfollow Mark Q.
Send Message
Share Review
Report Review

Excellent Service
September 10, 2018

The customer support are very helpful, and this business helps a lot of people who really need help.

Date of experience: September 9, 2018
Canada
1 review
0 helpful votes
Follow Natasha B.
Unfollow Natasha B.
Send Message
Share Review
Report Review

Amazing
September 20, 2018

Great service all around, super friendly and extremely helpful when needed. Thank you so much for everything!

Date of experience: September 18, 2018
Canada
1 review
1 helpful vote
Follow Justin T.
Unfollow Justin T.
Send Message
Share Review
Report Review

Terrible organization
February 5, 2022

This company will steal your donations. Look up freedom convoy 2022. Would not recommend using GoFundMe.

Date of experience: February 5, 2022
Wisconsin
1 review
1 helpful vote
Follow Libby S.
Unfollow Libby S.
Send Message
Share Review
Report Review

Scum of earth
February 5, 2022

Trash company. Participants in partisan politics. Anti freedom. Very hopeful that competition puts these scumbags out of business soon.

Date of experience: February 5, 2022
Canada
1 review
1 helpful vote
Follow Jesse B.
Unfollow Jesse B.
Send Message
Share Review
Report Review

Stolen fundraising money
February 5, 2022

They withheld tons of money from a legit fundraising event on political means. Cancel culture at its worst. Don't use!

Date of experience: February 5, 2022
Canada
1 review
2 helpful votes
Follow Marc-Antoine D.
Unfollow Marc-Antoine D.
Send Message
Share Review
Report Review

Steals money from people
February 4, 2022

Steals money from donations, then do whatever they want with it. Instead of going to the right organization.

Date of experience: February 4, 2022
Canada
1 review
0 helpful votes
Follow A A.
Unfollow A A.
Send Message
Share Review
Report Review

Don't use this platform. Thet steal money from people. They can block your money at any time. Don't trust them

Date of experience: February 5, 2022
California
1 review
0 helpful votes
Follow Miranda D.
Unfollow Miranda D.
Send Message
Share Review
Report Review

I had some trouble and Celine helped me out. She got back to me quick when I needed it and the was much appreciated

Date of experience: September 20, 2018
Utah
4 reviews
5 helpful votes
Follow P W.
Unfollow P W.
Send Message
Share Review
Report Review

Helpful and prompt
September 21, 2018

I received a response quickly to a concern I had, and I really appreciate the way I was treated very kindly as well.

Date of experience: September 21, 2018
Kentucky
1 review
0 helpful votes
Follow Charline B.
Unfollow Charline B.
Send Message
Share Review
Report Review

Never in my life have I ever had to ask for money but my way of giving has been donating my time and often my money as a volunteer with the Red Cross and as a finished carpenter for a mission group from Evansville, Indiana. Asking for money is a whole different ballgame. One finds out during desperate times one seeks extreme measures to help a loved one. You find out who your friends
Are and even the willingness or lack of relatives to extend their help. I had been a Radiology Technologist my whole working life and between being on call 24/7 and advancing in my career, I garnered few, lasting, friends. I've asked for help with a Christian volunteer group I volunteered with in Biloxi, Ms. And, in the Biblical sense, the $#*! crowed because out of eight, none responded as if they didn't even know me. I tried again and one said he was 81, I'm 80, and was not able to donate because he didn't know what life had in store for him. And, again, the rest did not respond. I had one person block me on messenger because I think she thought I was going to ask for money. So, asking for money is one of the toughest things to have to do where one must rely on the kindness of strangers when it comes to asking for money. We have had a lot of people visit my daughter's page, 2116 as of date, with seven donations. With so many others needing help, it is refreshing to witness there are people out there that use their hard-earned money to help others. When comes to GOFundMe, they will help one through this journey with their patience, understanding, and kindness especially when an element of mistrust on my part ebbed its way into my thoughts at such a trying time, they came through. I gave them 5 stars and a very deserving 5 stars.

Date of experience: September 4, 2018
Amanda B.
Texas
1 review
0 helpful votes
Follow Amanda B.
Unfollow Amanda B.
Send Message
Share Review
Report Review

I reached out to re open my gofundme because everyone wanted me to because I didnt reach my goal. They opened it up promptly.

Date of experience: September 11, 2018
GoFundMe I. GoFundMe Rep
over a year old

Happy to hear that you were able to start your GoFundMe up again with ease, Amanda. Sounds like you have some pretty great support!

Italy
1 review
0 helpful votes
Follow Gabriella S.
Unfollow Gabriella S.
Send Message
Share Review
Report Review

I appreciated the speed and professionalism of the support received even if the problem wasn't resolved.

Date of experience: September 7, 2018

Overview

GoFundMe has a rating of 2.1 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoFundMe most frequently mention freedom convoy, canadian truckers and political pressure. GoFundMe ranks 1st among Crowd Funding sites.

service
119
value
109
shipping
76
returns
90
quality
103