logo

GoGroopie
This website seems to be closed. Find similar businesses

business logo of GoGroopie
gogroopie.com
Spain
2 reviews
3 helpful votes
Follow nick b.
Unfollow nick b.
Send Message
Share Review
Report Review

Avoid avoid avoid
July 7, 2020

Absolutely terrible. 18 months to get an iPad returned and still no further with getting it fixed or refunded. The merchant doesn't respond and GoGroopie customer service don't contact the merchant either. They just let the time lapse until they say it's beyond the time limit for refunds so they can't help you. So I've got two faulty iPads that have never worked and no repair or refund. Shocking customer service. Have never even tried to get it sorted. It's just theft and breach of agreement. Much better experiences with Wowcher and Groupon so I would use those two.

Date of experience: July 7, 2020
GB
13 reviews
15 helpful votes
Follow Stephen W.
Unfollow Stephen W.
Send Message
Share Review
Report Review

Money back.
August 12, 2016

28 June I placed an order for toilet and kitchen rolls and submitted the voucher as per instructions. I was told the order would be sent out on 30 July or just after. It never came so I contacted them. They said I could not have my money back as the 14 day cooling off period had lapsed and if I wanted my goods I now had to pay an extra £5.99 as I had not placed the order. Would that be the order I`d paid £19.99 for and been given a delivery date I asked? Countless emails exchanged hands and almost all by different people. I then took it to PayPal and filed a dispute. BINGO! It has finally worked. I know it is not a vast sum, but please follow my steps and good old PayPal will save the day. Go Groopie? Never again avoid them.

Date of experience: August 12, 2016
GB
1 review
2 helpful votes
Follow Geraldine P.
Unfollow Geraldine P.
Send Message
Share Review
Report Review

I ordered two kids blankets in September. I am still waiting for them. I keep receiving generic emails telling me they are on their way. This is obviously untrue. I emailed to inform them I would be posting a negative review and they have not bothered to reply. Do not buy from Go groopie.

Date of experience: November 17, 2016
GB
1 review
0 helpful votes
Follow Berivan O.
Unfollow Berivan O.
Send Message
Share Review
Report Review

Worse
June 12, 2020

Never buy anything from them. Once you submit payment your money gone. They steal people's money. They never reply your email and there is not any phone number. I returned something that I ordered from them, but they didn't refund me at all. They trick people. Please be careful.

Date of experience: June 12, 2020
GB
1 review
1 helpful vote
Follow paul w.
Unfollow paul w.
Send Message
Share Review
Report Review

Scammers
June 18, 2020

I ordered some soap in March and it never arrived, it's now June 18th. They lie through their teeth and are seriously dishonest. I can only conclude this is a scam, they took my money and did not deliver. Avoid like the plague is my recommendation

Date of experience: June 18, 2020
Ireland
1 review
2 helpful votes
Follow Mairead M.
Unfollow Mairead M.
Send Message
Share Review
Report Review

BEWARE
April 10, 2022

I ordered an item on January 24th which I never received. No acknowledgement or refund from this company. Thieves!

24 Jan, 2022 | Dual USB Solar Power Bank With Flashlight - 3 Colours | €9.99 | *******927

Date of experience: April 10, 2022
GB
1 review
1 helpful vote
Follow david h.
Unfollow david h.
Send Message
Share Review
Report Review

6 off parcels still to be delivered. All from different merchants as there put it whoever hires these merchants should be sacked i would like my cash back. I have emailed them every day /phoned and even emailed the companies to no avail. Would i be allowed to charge intrest as now i feel as have lent them the money. Live in hope of delivery some Christmas but which one?

Date of experience: January 2, 2018
GB
1 review
7 helpful votes
Follow Theresa H.
Unfollow Theresa H.
Send Message
Share Review
Report Review

This company is a scam. Its has taken my money for goods and money for postage of goods that have never been sent. They said the money would be refunded within two weeks but this has not happened. They have had my money for five months. They think that hard up people will pay to get cheaper goods and not complain. I am complaining and hope that they stop cheating people.

Date of experience: May 11, 2015
GB
1 review
3 helpful votes
Follow zeno g.
Unfollow zeno g.
Send Message
Share Review
Report Review

This is a CON company be warned.
First of all you make a payment and they don't email you the payment receipt (purchasing knowledge letter).
Second of all, after getting hold of your money they won't post out the item,
Third of all, they cut off all communication with you (what a F... Con Company)?

Now I have asked PayPal to step in to get my £199 full refund from them.

Date of experience: May 14, 2018
GB
1 review
2 helpful votes
Follow Olivia J.
Unfollow Olivia J.
Send Message
Share Review
Report Review

Couch
February 24, 2022

I bought a couch off this site and the man who delivered it was so horrible he literally dragged the couch along the path the only time he lifted it was in the house now there's all marks and stuff coming off my couch

Date of experience: February 24, 2022

Overview

GoGroopie has a rating of 1.3 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoGroopie most frequently mention customer service, trading standards and full refund. GoGroopie ranks 251st among Daily Deals sites.

service
31
value
28
shipping
28
returns
23
quality
24