Absolutely terrible. 18 months to get an iPad returned and still no further with getting it fixed or refunded. The merchant doesn't respond and GoGroopie customer service don't contact the merchant either. They just let the time lapse until they say it's beyond the time limit for refunds so they can't help you. So I've got two faulty iPads that have never worked and no repair or refund. Shocking customer service. Have never even tried to get it sorted. It's just theft and breach of agreement. Much better experiences with Wowcher and Groupon so I would use those two.
28 June I placed an order for toilet and kitchen rolls and submitted the voucher as per instructions. I was told the order would be sent out on 30 July or just after. It never came so I contacted them. They said I could not have my money back as the 14 day cooling off period had lapsed and if I wanted my goods I now had to pay an extra £5.99 as I had not placed the order. Would that be the order I`d paid £19.99 for and been given a delivery date I asked? Countless emails exchanged hands and almost all by different people. I then took it to PayPal and filed a dispute. BINGO! It has finally worked. I know it is not a vast sum, but please follow my steps and good old PayPal will save the day. Go Groopie? Never again avoid them.
I ordered two kids blankets in September. I am still waiting for them. I keep receiving generic emails telling me they are on their way. This is obviously untrue. I emailed to inform them I would be posting a negative review and they have not bothered to reply. Do not buy from Go groopie.
Never buy anything from them. Once you submit payment your money gone. They steal people's money. They never reply your email and there is not any phone number. I returned something that I ordered from them, but they didn't refund me at all. They trick people. Please be careful.
I ordered some soap in March and it never arrived, it's now June 18th. They lie through their teeth and are seriously dishonest. I can only conclude this is a scam, they took my money and did not deliver. Avoid like the plague is my recommendation
I ordered an item on January 24th which I never received. No acknowledgement or refund from this company. Thieves!
24 Jan, 2022 | Dual USB Solar Power Bank With Flashlight - 3 Colours | €9.99 | *******927
6 off parcels still to be delivered. All from different merchants as there put it whoever hires these merchants should be sacked i would like my cash back. I have emailed them every day /phoned and even emailed the companies to no avail. Would i be allowed to charge intrest as now i feel as have lent them the money. Live in hope of delivery some Christmas but which one?
This company is a scam. Its has taken my money for goods and money for postage of goods that have never been sent. They said the money would be refunded within two weeks but this has not happened. They have had my money for five months. They think that hard up people will pay to get cheaper goods and not complain. I am complaining and hope that they stop cheating people.
This is a CON company be warned.
First of all you make a payment and they don't email you the payment receipt (purchasing knowledge letter).
Second of all, after getting hold of your money they won't post out the item,
Third of all, they cut off all communication with you (what a F... Con Company)?
Now I have asked PayPal to step in to get my £199 full refund from them.
I bought a couch off this site and the man who delivered it was so horrible he literally dragged the couch along the path the only time he lifted it was in the house now there's all marks and stuff coming off my couch
GoGroopie has a rating of 1.3 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoGroopie most frequently mention customer service, trading standards and full refund. GoGroopie ranks 251st among Daily Deals sites.