website thubmnail of GoJane
How would you rate GoJane?
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Pennsylvania
1 review
6 helpful votes
Follow chantel e.
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Well I just ordered and I notice that there is no way to track my order its a little concerning but we'll see.

Date of experience: December 3, 2014
Ohio
1 review
1 helpful vote
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Amazing
January 13, 2019

Breathe taking. Online photos don't do these shoes no justice. I always received all the latest trends for the fractions of the cost.

Date of experience: January 13, 2019
Germany
6 reviews
115 helpful votes
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I ordered from this site a few times over the last couple years. They are great with prices, and have a great communication!

Date of experience: February 9, 2016
Florida
1 review
1 helpful vote
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I love it
September 10, 2018

I would recommend GoJane to anyone same as how the clothes look online is the samething you get wen you order I would definitely buy from dem again I really love my dress

Date of experience: September 10, 2018
Barbados
1 review
1 helpful vote
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On time & perfect
July 14, 2018

I got my shoes on time. They look exactly like what is online. I am gonna write reviews on all of them once I get the chance.

Date of experience: July 13, 2018
Colorado
6 reviews
10 helpful votes
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Ugly!
April 6, 2017

They were pretty to look at but really ugly on and they were about 3 sizes too narrow. I sent them back.

Date of experience: April 6, 2017
Mississippi
1 review
0 helpful votes
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Satisfied
March 31, 2017

I'm very satisfied! The shipping was fast and free. The items were everything that I expected. I love ordering from Go Jane!

Date of experience: March 31, 2017
Bahamas
1 review
0 helpful votes
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Great quality!
November 9, 2018

I love my heels. Only problem I had was one pair ran to small. I would definitely purchase again but I will size up on the brand that I got before.

Date of experience: November 7, 2018
New Jersey
1 review
0 helpful votes
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I love my boots
March 24, 2017

I love my boots fit perfectly and it was exactly what I order. I also enjoy ordering frm gojane never disappoint me thanks again

Date of experience: March 24, 2017
South Carolina
2 reviews
0 helpful votes
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Fashion Boots
April 4, 2017

My boots are really cute and comfortable. The price was great. The shipping was also quick. I will shop from GoJane again in the near future.

Date of experience: April 4, 2017
Florida
1 review
0 helpful votes
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Ok
September 29, 2018

It's okay I'm not very happy with some of my items but it's okay it didn't cost too much money so I won't worry about it

Date of experience: September 29, 2018
Texas
1 review
0 helpful votes
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Fast service
April 9, 2017

Wonderful fast service trust worthy got my things right away almost no wait period loved my shoes wonderful sales and discounts

Date of experience: April 8, 2017
North Carolina
1 review
0 helpful votes
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I love the shoes they're cute and will go perfectly with my prom dress but I paid extra money for 3-day shipping and got my shoes two days late.

Date of experience: March 29, 2017
California
1 review
0 helpful votes
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Great but a stain
April 12, 2017

The shipping was fast and easy but one of my items had a small stain on the side. The clothing is true to size and the prices were reasonable.

Date of experience: April 12, 2017
Florida
1 review
0 helpful votes
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I have purchased from GOJANE before and my order was shipped later than expected, a 2-week delay. I am based in the United States, and here recently my sister decided to use the company again to purchase two pair of shoes for my birthday. The shoes needed verification because we live in two separate homes. The checkout process was not user friendly and after verification another hold was placed on the account. An email was sent out for verification to my sister for additional verification. When calling in she verified her address, name, my name, my address, her 3-digit CSV code, and her last four of the card number. GoJane then went to take the verification a step further by placing an authorization hold on her card. My sister was at work like most Americans so she had to call back to speak with a different agent and repeat the process. She had to then advise the exact amount that was placed on hold on her card. Im sorry, is GOJANE a hotel placing authorization holds or the Credit Bureau requesting all this information? This then made sense they put her on a time limit to verify all of this because if not advised she would receive a delay on shipping. The order was expedited and the cost was an additional $17.00. How extreme is that? Of course, put the customer through this "extreme verification process" so you can attempt to ship a day later. Now the order is processed and I must be at home to sign for special verification to get my birthday shoes. I work and its your normal 9-5 so I will not be there. The next step is to use my gas and pick it up from the postal office. GOJANE that again will be closed when I get off. Therefore, this is not customer friendly at all and the delivery process is horrible for anyone in the United States. How can you expect to expand as a company GOJANE? I wrote this to advise that if you do not respond on their time it will be a delay in shipping if you get free ground shipping it will be a " delay in shipping" if you get a gift for someone who works it will be a "delay in shipping".

Date of experience: February 3, 2017
Arkansas
2 reviews
2 helpful votes
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I am in love with gojane.com! I love the quality of their products, especially at a affordable price. Shipping is fast, cutest shoes, cutest dresses.

Date of experience: July 27, 2012
Alaska
1 review
0 helpful votes
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Only place I shop at is gojane, for all the latest fashion. I have never had a problem with none of the items I received.

Date of experience: April 13, 2017
Florida
1 review
0 helpful votes
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Thanks for delivering my order in a timely manner. Shoes were exactly was I was looking for and good quality.

Date of experience: March 25, 2017
Georgia
1 review
0 helpful votes
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Cute shoes
April 12, 2018

Cute, neutral color. Ability to go with a lot of spring/summer outfits. Im pleased with the comfort, height, and color.

Date of experience: April 12, 2018
Colorado
1 review
0 helpful votes
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Great
April 27, 2018

My order was exactly what I ordered and came in a timely manner. Has a great selection and good prices.

Date of experience: April 26, 2018

Overview

GoJane has a rating of 3.4 stars from 261 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoJane most frequently mention and great quality. GoJane ranks 24th among Shoes sites.

service
6
value
6
shipping
6
returns
4
quality
6
+9