website thubmnail of GoJane
How would you rate GoJane?
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Massachusetts
1 review
0 helpful votes
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Sneakers
July 16, 2019

I ordered 5 sneakers for my siblings and I and the results were massive. The size was is on point. Trust me. Go jane never disappoint. This is my second time ordering sneakers here.

Date of experience: July 16, 2019
New Jersey
1 review
2 helpful votes
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This is my first time ordering from go jane. I recived my order today it took about a week to get it, and I can honestly say I Love my shoes! I purchased 2 heels, their exactly the same as shown as well true to size. I will be ordering again!

Date of experience: October 20, 2014
North Carolina
2 reviews
2 helpful votes
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As my first time ordering online i was a little skeptical. Customer service was pretty good i recieved shipping notification the next day and tracking number the day after that ut im happy to say that my package arrived on time and everything is like it is on the site. I am very pleased and will be ordering again soon and i will also refer friends

Date of experience: July 25, 2014
California
1 review
3 helpful votes
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Fast and amazing
May 10, 2015

I saw a woman wearing some overalls which I loved and search all over the place for them and found them on here. I was a little worried because I saw a lot of bad reviews but I ordered them and they got here in 2 days. They are perfect and exactly what I was looking for.

Date of experience: May 9, 2015
Virginia
1 review
0 helpful votes
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Bought something from them via Amazon, paid for expedited shipping and never received the item. I've tried to contact them twice to demand a refund of shipping charges and get a replacement shipped, and they can't be bothered to contact me. NEVER buy from them.

Date of experience: November 23, 2014
Virginia
1 review
0 helpful votes
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Love this site
March 27, 2017

I order from here all the time because the shipping is very quick. I ordered a white top and bottoms and received them today, unfortunately the white top had a stain on them. But its understandable because white can track stains quick. Hopefully I can wash it out.

Date of experience: March 27, 2017
Illinois
1 review
2 helpful votes
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This is the $#*!test website you can ever order from. They have the worst shoes and horrible customer service. I hope they shut this website down because they are just stealing customers money and sending out $#*!ty quality shoes. I hate them so much. I am a dissatisfied customer to the fullest.

Date of experience: May 30, 2017
California
1 review
1 helpful vote
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This was my first time ordering form gojane.com, and it was excellent. The prices were cheap, and you pay for what you get. That being said, I didn't order clothing as so much as I ordered accessories! And I got everything I wanted; it was perfect and all was intact! The shipping was so fast! I ordered on Friday morning, and it was waiting in my office on Monday morning when I got in!

Date of experience: November 24, 2014
Louisiana
1 review
2 helpful votes
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Happy customer.
June 26, 2015

I ordered a dress & shoes on gojane. I've looked everywhere for the dress & found it. I ordered the items on a late Monday night. I used the economy shipping option to ship my items. & I received my items Friday afternoon. & was very pleased with the fast shipping & quality of the dress material & the shoes felt really durable. I would recommend everyone to this website. I just love it. I'm a very happy customer & will be ordering more items from this website very soon.

Date of experience: June 26, 2015
Colorado
1 review
0 helpful votes
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My order has always arrived on time. Too bad they don't make jeans for short people they always fit great but always way to long for short people. I usually have to take for alterations but otherwise they fit great
Thanks GoJane

Date of experience: March 9, 2018
Texas
3 reviews
3 helpful votes
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GREAT
November 30, 2018

Everything is always what I except and it's always delivered quickly, unlike most places! Shipping is what most places lack. When I order I expect it to be delivered in a timely manner. GOjane always exceeds my expectations!

Date of experience: November 30, 2018
South Carolina
1 review
0 helpful votes
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Keisha W
July 23, 2020

The shoes were just like the picture, I loved them. I wear a size 8, and ordered an they were a little to small. I recommend ordering a size up, overall they were great.

Date of experience: July 23, 2020
Canada
1 review
1 helpful vote
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Reliable, safe
August 12, 2015

I ordered from go Jane on two occasions I was very hesitant about shopping online because of a previous incident but the stuff that I ordered came with 8 days for both orders no defects fits well, sent back a few items because I ordered them too big & was given a store credit which a CSR helped me activate. I'm overall very happy with go jane & would recommend to anyone that wants cheap, safe online shopping

Date of experience: August 12, 2015
Texas
1 review
0 helpful votes
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Shoes are cute AF! And comfortable for the summer... staple shoes for on the go!
Colors are perfect and pick correct size of shoes they are true to size...

Date of experience: August 10, 2020
South Carolina
1 review
2 helpful votes
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Not pleased
March 10, 2018

Overall Im not pleased with the shipment process or the items that I received. Which that I wouldve known that GoJane does not offer free returns. I will more then likely never order from this site again.

Date of experience: March 10, 2018
Canada
1 review
11 helpful votes
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Not Worth It
November 29, 2015

I ordered a pair of shoes, a dress, 3 skirts and a shirt from GoJane. In total my order came up to 160.00USD (I'm Canadian so with the conversion I paid $219.00CAD) When my package arrived I was told I owed a customs fee of $78.00. (Which I was never told about upon checkout) I am a frequent online shopper and I have never been charged customs before, let alone such a high customs fee.

The shoes did not fit at all, and I am ALWAYS a size 9. They also broke the second I tried them on. The clothes were okay, but didn't fit as nicely as they should. Honestly the only good thing about my order was that it came fairly quickly.

For the price I paid (total of 297.00CAD) I could of ordered from a better website. So In conclusion, I will never order from GoJane again.

Date of experience: November 29, 2015
Georgia
1 review
1 helpful vote
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Lovely
February 9, 2019

Received my items a day early and I love everything! All material was fine and neatly packaged. I always order from you all and reccommend the site to all my friends. Definitely will be shopping again.

Date of experience: February 8, 2019
New York
1 review
3 helpful votes
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Do not order from here policy says they will ship out order 1-3 buisness days and it's bull$#*! they give you a date that you will receive your order but it's a lie stick to nasty gal you are way better off! I wouldn't even give this website one star

Date of experience: March 18, 2014
New York
1 review
1 helpful vote
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This is my thirdans last time ordering from gojane.com, everytime I order my shipping is never on time. On the last day that my package is scheduled to be delivered they always say there is a late trailer and my package will be delivered on the next business day. Cute clothes, but the shipping sucks! If you want something immediately don't order from this site!

Date of experience: November 7, 2014
Canada
2 reviews
5 helpful votes
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Very nice site
April 8, 2014

Very nice site. Customer service is good. I got a store credit for a shoe that came damaged. They're jeans are amazing. Of course there are some garments that arent made from the best material but you have to have an eye for it to know what to get and what not to. I have 3 years fashion experience so im able to decipher. They have very good prices. Some clothes on this site can be found on nastygal.com for a more expensive price. I've made 5 separate purchases on this site, all of which were $100+ - $200+ and have been satisfied with all except for the one damaged shoe but i got the store credit so it didnt really bother me to much. Things happen. I recommend!

Date of experience: April 8, 2014

Overview

GoJane has a rating of 3.4 stars from 261 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoJane most frequently mention and great quality. GoJane ranks 24th among Shoes sites.

service
6
value
6
shipping
6
returns
4
quality
6
+9