GoJane has a rating of 3.4 stars from 261 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoJane most frequently mention great quality. GoJane ranks 26th among Shoes sites.
I have not yet ordered from them, but when my friend told me about the site, I decided to check it out. Their prices (particularity for formal dresses) seem very reasonable. They have a nice selection too.
Why is the shipping $12 in the United States? It's not expedited and it's not international or fragile so I'm confused. The clothes are decent and even sometimes good, but I would definitely won't be shopping as often just because of the shipping. That's unfortunate since the competitors have the same prices or even lower prices, but the shipping is reasonable. I hope they work that out, especially since they don't include a return label.
I ordered a pair of flowered heels 3 days ago and they came today! Fast shipping and they fit like a glove! Excellent service! Absolutely beautiful product! Highly recommend!
I loved my order! Very impressed how fast it came and you guys never disappoint me! Fits and looks amazing. True to size and looks exactly the same online! Ill be back to order some more pieces!
I was very scared about ordering from here at first after reading customer reviews but I thought I should at least try it. That left me to say, I'm VERY upset with this website & I will not be shopping here ever again. I paid for 'Standard US' shipping which was an extra $9.00 to my order. I placed my order on November 28,2015 so I was told it would be here by Friday (December 4,2015) & IT WAS NOT. I don't get what was the point in me paying for faster shipping for it to not be here. I tracked my order on USPS & it says it's still in California, no where near Georgia! DO NOT ORDER FROM HERE!
I recently ordered a pair of boots and after having them for less than 30 days, the heel is completely split down the middle (I discovered that the heels were hollow to begin with after they split) and the shoes are incompatible for wear. I expressed my dissatisfaction and they told me that I could only have store credit since I've already worn the shoes. I didn't particularly want store credit to buy more items that would last less than a month so I wrote them a review accentuating my dissatisfaction. They insisted that they couldn't do anything but give store credit although they did give me a 50% discount off my order. Although many people on here suggested that they experienced bad customer service, the customer service I received was quite good. The quality of their shoes (and probably clothes) is very, very cheap and unless something is on sale, way over priced. Anything bought (especially shoes) can not be used every day and we'll see how their clothes hold up. The site gets one star for quality but I decided to give them two stars because the customer service I experienced was quite good.
Package was delivered as expected and I was very satisfied with the quality of my items! The shoes were beautiful and fit perfect. Can't wait to wear them!
Gojane has a really unique style of clothing. Even though I ordered the wrong size heels. I would suggest adding a shoe size chart, not all shoes are the same. Overall, excellent!
This dress fits something amazing! Delivery was fairly quickly. I'm a short (5'2) curvy girl like a size 11/12 An this dress fits perfect. Stretches well and made out of great material
Photos of there ítems are DECEIVING. I was told that from thousand of costumers I'm the first complain about this and the horrible quality of the shoes. Then check on line and they have a 2.8 out of 5 review score. Call back and it seams that the amount of complains for the number of costumers are not to worry about... Costumer Service Horrible! Talk with Stephanie Lead Representative at costumer service. The worst, I have to pay to return the very low quality items that were portrait in the website photos differently! Now I know why they don't pay for returns! DO NOT BUY FROM THIS COMPANY
I placed an order over a week ago - never heard anything back from the company - no shipping status - no backorder - no nothing. Their phone number is a voice mail - leave message and they will call back - they do not respond to emails. POOR CUSTOMER SERVICE. Do not order from this company.
I love GoJane I have been a loyal customer for years... and they have the best sales you can find... I tell all my friends and family when they need something to wear just get it from GoJane
I was going to buy from them but the i found all of the same product on amiclubwear.com for half the price. Really everything they have AMI has for less.
I usually did not have any problems with them but I have had to return damaged merchandise to ups which takes time and gas. Then I had less than ten days to get the item back to ups. They need to check merchandise before they send it out. It's not fair to order merchandise and receive broken earrings and marked up shoes, and this happened to me more than once. I mean everyone is entitled to one or two mistakes BUT THEY ARE STARTING TO ADD UP THAT IS WHY I SAY GO JANE NEEDS TO CHANGE OR GO AWAY!
Horrible customer service and cheap clothing. GoJane has one waaaay downhill sending damaged clothing, cheap fabric, irregular and wrong sizing, items do not match pic or description or pictures. "Customer Service" refuses to help and gives you a runaround. BEWARE LADIES THEIR CLOTHING IS JUNK NOW AND CUSTOMER SERVICE MATCHES.
The styles are Amazing. I get stares and compliments everywhere I go!
The Ladies at work call me the Shoe Diva... I am always excited when my package arrives!
I can't help but say Gojane has made me satisfied since the first time I discovered the website. Their clothes are amazing you get it OnTime and they fit just the way you expect them to, I love gojane and thanks for the "Wax Strips" and the "Bijore heating Max" you guys are wonderful I love everything I've ever ordered over the past year and now
Said free shipping for Labor Day Weekend and I was charged for shipping, emailed and called them about the charge, item was still shipped out and was told it was only free on Friday and Monday but not the day I ordered on Saturday. And hung-up VERY RUDE! Will never refer or order from them again
I've ordered a pair of sandals on July 11th & it is now August 26th and have yet to receive my package. I sent an email about not receiving my order, and they simply apologized and said they're going to work on tracking my order down because the computer says that I received my purchase... LIES! They know they never sent my merchandise... DO NOT BUY ANYTHING FROM THIS COMPANY!
Never have I regret it using this site. The standard shipping is within 5-7 days for real and the shoes and clothes are awesome quality. Love this site!
I purchased a few items and was a little skeptical because the prices were so reasonable but everything was perfect. Sizes were true and the quality was good. I'll definitely shop their site again!
I ordered 5 sneakers for my siblings and I and the results were massive. The size was is on point. Trust me. Go jane never disappoint. This is my second time ordering sneakers here.
I actually like GoJane, but I usually don't have to return something. They won't pay for shipping to return the item. They will send the new item out for free, but they also won't honor any coupons or codes with the exchange, EVEN IF IT'S ALREADY APPLIED ON THE WEBSITE. It's unlikely I will order from them again after this. I don't know many places that will make you pay to return an item that doesn't fit.
THE WORST CUSTOMER SERVICE EVER! STAY AWAY FROM THIS SITE! Save your money or order from someone different. I ordered a dress, they took the money and haven't heard a word from them nor did I receive the dress.
The boots are just like in the picture on your website. I like that most shoes comes in different colors. The order came quick too. I will order from GoJane again for sure.
None of go Janes shoes are true to size. I usually wear a size 9 1/2 and I bought a shoe in size 10 and another in an 11 just to be safe and they were both wayyyyy to small. So disappointed because they were super cute shoes. DONT WASTE YOUR MONEY!
I got my shoes on time and they are exactly what I ordered. They fit perfectly. Every time I order from them I am never disappointed. Love this website...
GoJane.com is an Internet retailer of fashion forward apparel for progressive young women.
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