• GoJane

GoJane

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Overview

GoJane has a rating of 3.4 stars from 261 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoJane most frequently mention great quality. GoJane ranks 26th among Shoes sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Quality
    6
9
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How would you rate GoJane?
Top Positive Review

“I have not yet ordered from them, but when my friend...”

Olivia M.
9/23/10

I have not yet ordered from them, but when my friend told me about the site, I decided to check it out. Their prices (particularity for formal dresses) seem very reasonable. They have a nice selection too.

Top Critical Review

“12 dollars shipping in the US for what?”

Henriette M.
5/19/18

Why is the shipping $12 in the United States? It's not expedited and it's not international or fragile so I'm confused. The clothes are decent and even sometimes good, but I would definitely won't be shopping as often just because of the shipping. That's unfortunate since the competitors have the same prices or even lower prices, but the shipping is reasonable. I hope they work that out, especially since they don't include a return label.

Reviews (261)

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customer service (33)
Thumbnail of user jenniferl249
3 reviews
0 helpful votes
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October 27th, 2017

I love GoJane selection of clothes some items they have you dont see them on other clothing sites. Never had a problem with them.

Thumbnail of user francisr20
1 review
0 helpful votes
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April 15th, 2017

I love how fast I received my order! GoJane always has great prices and awesome sales! Definitely will be ordering from here again. Two thumbs up

Thumbnail of user danielac32
2 reviews
1 helpful vote
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May 25th, 2018

Need my money back they came ripped I waited too long for something that came damaged and Im not able to wear them!

Thumbnail of user darnells30
3 reviews
0 helpful votes
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February 1st, 2022

Thanks for speed delivery, just adore my shoes and your site is easy to access and order. See ya next time!

Thumbnail of user brooked18
1 review
0 helpful votes
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February 27th, 2018

The shoes are exactly as they were pictured and Im happy with how fast they arrived. Would shop at GoJane again.

Thumbnail of user shontaer
1 review
0 helpful votes
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March 28th, 2017

I love my shoes. My sister have me hooked on you guys. Great quality and service. Always deliver in time.

Thumbnail of user robynm80
1 review
0 helpful votes
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April 30th, 2019

From browsing, to ordering and the speed of my delivery... it was great and I will definitely be shopping again!

Thumbnail of user takiyahd
1 review
0 helpful votes
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April 27th, 2018

This is my second time ordering from GoJane. All products has been great quality, fast shipping & great customer service!

Thumbnail of user adriannel5
1 review
0 helpful votes
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July 26th, 2018

It's so nice to know that I am a size Small in everything GoJane. No guesswork and no disappointed. This dress fits me like it fits the model.

Thumbnail of user christiel8
1 review
0 helpful votes
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March 27th, 2017

I love this site, never had a bad experience! I've been shopping here for years and I will continue!

Thumbnail of user jp56
1 review
2 helpful votes
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September 5th, 2013

Don't make the same mistake as me - STAY AWAY FROM GOJANE!

About 3 weeks after placing my order, I had not received my package and inquired about where it was but was constantly told to keep waiting when I called. I called almost every week after that, sometimes twice a week - and was told every time to just keep waiting. I knew something was wrong as I could not track the package but no one at GoJane seemed to care. Finally, almost 7 weeks after placing my order I called to simply ask for my money back as its way past the 4-week max delivery time.

The employee was very rude, refused to acknowledge that this was a mistake on the company/shipper's part and talked down to me, only offering store credit. WHY would I want to order from here again and wait 2 months all over again?!? All I want is my money back because the items I paid for and wanted are not longer available. This has been a horrible, horrible experience and I will pay more next time to order from a different website to at least receive decent customer service. STAY AWAY! THEY WILL TAKE YOUR MONEY AND NOT CARE IF YOU GET WHAT YOU PAID FOR.

Thumbnail of user mekap2
1 review
1 helpful vote
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February 21st, 2019

Love these shoes, speedy delivery! Will be ordering again from this site again. Price was reasonably low too.

Thumbnail of user lindal133
1 review
6 helpful votes
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October 27th, 2015

I have mostly been happy with my shoe purchases but not with dresses or clothing. Shipping is great.

Thumbnail of user jadaf1
1 review
0 helpful votes
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March 13th, 2018

Amazing quality and price with quick shipping. I cant wait to wear these pumps this summer! I would encourage others to shop here as well

Thumbnail of user amanday11
1 review
0 helpful votes
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March 31st, 2017

I got a quick response from a representative and returned the flip flops that were too small. I am just waiting for my exchange.

Thumbnail of user tracys318
1 review
12 helpful votes
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March 13th, 2019

I'm really pleased with the delivery time and style and quality of my shoes I ordered. I love them! I will be ordering again. Thanks GoJane!

Thumbnail of user maxineg2
1 review
1 helpful vote
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October 9th, 2015

I ordered 2 pairs of boots (3 years ago), they are great qualilty (I still wear them) and the shipping was fast (less than 10 business days).

Thumbnail of user jennab41
1 review
1 helpful vote
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March 1st, 2018

Came really fast, super cute and fit great. I'll defiently recommend this site to more people and keep purchasing from here.

Thumbnail of user brittneyh2
1 review
0 helpful votes
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April 15th, 2017

I ordered some pointy toed flats in replacement of my older ones that were comin apart, and they are perfect, and hav a lil bit of cushion too

Thumbnail of user carmellad2
1 review
1 helpful vote
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January 13th, 2019

Breathe taking. Online photos don't do these shoes no justice. I always received all the latest trends for the fractions of the cost.

Thumbnail of user chantele
1 review
6 helpful votes
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December 3rd, 2014

Well I just ordered and I notice that there is no way to track my order its a little concerning but we'll see.

Thumbnail of user jennyj32
6 reviews
115 helpful votes
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February 9th, 2016

I ordered from this site a few times over the last couple years. They are great with prices, and have a great communication!

Thumbnail of user kadians1
1 review
1 helpful vote
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September 10th, 2018

I would recommend GoJane to anyone same as how the clothes look online is the samething you get wen you order I would definitely buy from dem again I really love my dress

Thumbnail of user cherishf1
1 review
1 helpful vote
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July 14th, 2018

I got my shoes on time. They look exactly like what is online. I am gonna write reviews on all of them once I get the chance.

Thumbnail of user robynj8
1 review
0 helpful votes
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March 31st, 2017

I'm very satisfied! The shipping was fast and free. The items were everything that I expected. I love ordering from Go Jane!

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About the business

GoJane.com is an Internet retailer of fashion forward apparel for progressive young women.

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