• Golden NYC Jewelry ®Official Site

Golden NYC Jewelry ®Official Site

Is this your business?
Write a Review

Overview

Golden NYC Jewelry ®Official Site has a rating of 4.0 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Golden NYC Jewelry ®Official Site most frequently mention customer service. Golden NYC Jewelry ®Official Site ranks 39th among Fashion Jewelry sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    2
See all photos
How would you rate Golden NYC Jewelry ®Official Site?
Top Positive Review

“Looking amazing”

Elizabeth k.
2/4/20

After nearly three years my wedding ring (which was actually a full eternity band channel setting) needing repairing due to a small diamond falling out. The person I dealt with was so helpful, quick and facilitated the ring being fixed and it's back now looking amazing. Great service.

Top Critical Review

“Scammers”

narasimha c.
4/16/20

I ordered $81 worth of goods. They sent some damaged one and some wrong one. Because of that i returned all the goods with my own money back to them. But i didn't received my money after 2 months also. They are saying they will ship same goods or they want to give gift-card to buy their goods. You will get same goods other places cheaper and good quality one.

Reviews (23)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user elizabethk474
Bangladesh
2 reviews
12 helpful votes
  • Send Message
February 4th, 2020

After nearly three years my wedding ring (which was actually a full eternity band channel setting) needing repairing due to a small diamond falling out. The person I dealt with was so helpful, quick and facilitated the ring being fixed and it's back now looking amazing. Great service.

Thumbnail of user mariao166
Bangladesh
3 reviews
14 helpful votes
  • Send Message
February 2nd, 2020

I was suspicious about buying jewelry online but very pleased i did. Excellent customer service and very good price tag compared to the High Street. The person I dealt with was too helpful in returning and exchanging the ring for a lesser size - quick turn around. Wish I had found this jewelers sooner.

Thumbnail of user narasimhac1
Ohio
1 review
11 helpful votes
  • Send Message
April 16th, 2020

I ordered $81 worth of goods. They sent some damaged one and some wrong one. Because of that i returned all the goods with my own money back to them. But i didn't received my money after 2 months also. They are saying they will ship same goods or they want to give gift-card to buy their goods. You will get same goods other places cheaper and good quality one.

Thumbnail of user maryk1110
Bangladesh
4 reviews
12 helpful votes
  • Send Message
January 24th, 2020

Had a really good experience with Goldennycjewelry. It's so nice to speak with staff members who are so knowledgeable and patient. Jewelry that was delivered was absolutely outstanding. Really, i am over the moon. Thank you very much.

Thumbnail of user milal10
Canada
3 reviews
24 helpful votes
  • Send Message
January 22nd, 2020

Discovered the eternity ring on the website, purchased and delivered within a week, at the stated time. Responses to any questions were very fast and info on status of the order, dispatch and delivery time were superb.
Cannot recommend Goldennycjewelry highly enough. Definitely going to be my first stop for future jewelry purchases.

Thumbnail of user ericl408
Bangladesh
9 reviews
19 helpful votes
  • Send Message
January 29th, 2020

Bought the earrings for a birthday present for a younger. They were beautiful, well made and the size was just what I was shopping for. They had excellent customer service and answered my queries very quickly. I would definitely use them again and would not hesitate to recommend them to friends as well as family. The price was affordable and value for money.

Thumbnail of user adank2
Luxembourg
1 review
0 helpful votes
  • Send Message
January 8th, 2021

I got ear rings and they were all too large and I know my ring size. Also, this has having over two weeks when the rings got to them 4 days after I dispatched it them. I also have not received a reimbursement for the first ring.

Thumbnail of user susank714
Bangladesh
2 reviews
11 helpful votes
  • Send Message
January 27th, 2020

The person I dealt with was very responsive and pro-active in advising on the right jewelry for me. Delivery is very fast, and the returns process quick and simple. I'm delighted with my beautiful wedding band, and would happily buy through Goldennycjewelry again.

Thumbnail of user harperj7
Canada
2 reviews
16 helpful votes
  • Send Message
January 18th, 2020

I bought a Necklace set on these days. It was a very super fast delivery. I had some trouble with the address and got a text from the customer service. Long story short, all the feedback I had was excellent and I got my Necklace. It's beautiful! More beautiful than the advertising picture. I recommend it!

Thumbnail of user eastony2
Bangladesh
8 reviews
6 helpful votes
  • Send Message
February 7th, 2020

I wanted to replace a bracelet that had been lost. Goldennycjewelry was so very helpful from start to finish, personal contact and assist up to and beyond the purchase. I would not wait to recommend them

Thumbnail of user evelyni13
Canada
2 reviews
14 helpful votes
  • Send Message
January 20th, 2020

The service was excellent. I really can't fault them. I was in regular email contact with the staff and they were always happy to answer any questions. The product arrived really promptly and it was clear from when I ordered the wedding ring when it would arrive. I was kept up to date throughout. The ring I got is really lovely. Exactly what I was shopping for. Thank you to all involved at goldennycjewelry.

Thumbnail of user harryp138
Bangladesh
3 reviews
13 helpful votes
  • Send Message
January 21st, 2020

Very pleased with my earrings they were just what I wanted they were precisely as specified couldn't be happier. They came when they promised also attractively packaged.
Everyone was extremely helpful when I talked on the phone explaining what I was looking for the service was superb I would highly recommend this company.

Thumbnail of user averyl22
Canada
2 reviews
10 helpful votes
  • Send Message
January 26th, 2020

The service I acquired was exceptional. I have dealt with Goldennycjewelry on numerous occasions and they are always my 1st port of call for jewellery. Their products are exceptionally very good value and arrive with a guarantee. When my earrings arrived I wasn't unhappy. They come ready to gift and are of superb quality.

Thumbnail of user brittt6
West Virginia
1 review
5 helpful votes
  • Send Message
April 28th, 2020

I would not purchase from here. I bought multiple rings and a necklace. All the sh*t is fake as fake gets. Super disappointing. Turned my fingers green

Thumbnail of user leoj44
California
3 reviews
10 helpful votes
  • Send Message
January 23rd, 2020

I received my new wedding band today after having my original stolen. Over the moon with the top quality of it. Received fabulous service from these people. Would definitely recommend.

Thumbnail of user eddyc34
Florida
1 review
0 helpful votes
  • Send Message
May 22nd, 2021

Bought a couple of pair of earrings in anticipation for Christmas. The price was right and when the items arrived, I was extremely pleased, as they are not reflective of the price paid! Great gifts!

Products used:
Earrings

Service
Value
Shipping
Quality
Thumbnail of user lachlanh1
Bangladesh
5 reviews
21 helpful votes
  • Send Message
August 25th, 2020

The price and customer service presented by Golden NYC Jewelry cannot be overstated. I have no hesitation in recommending them to friends and family, and my fiance and I look forward to purchasing our wedding bands from Golden NYC Jewelry in the near future.

Thumbnail of user bettyr791
France
4 reviews
0 helpful votes
  • Send Message
June 9th, 2022

This is the first time I ordered from you products. Very interesting design. Delivery of the jewelry came quickly. Very happy with the chain. Thank you for the wonderful job.

Thumbnail of user patriciak373
Bangladesh
4 reviews
12 helpful votes
  • Send Message
February 1st, 2020

Fantastic service from begin to finish. Responded quickly and nothing was too much difficulty. Item purchased was perfect. Would highly suggest!

Thumbnail of user leoniee2
GB
1 review
6 helpful votes
  • Send Message
August 25th, 2020

I had two rings with stone that fell out. I went back the product and still haven't gotten my refund! I desire my money returning!

Thumbnail of user kebinj
Bangladesh
1 review
4 helpful votes
  • Send Message
August 22nd, 2020

I purchased a ring from here.The products is not so good. Looking is not as advertised.Not recommend

Thumbnail of user donald2
Bangladesh
5 reviews
4 helpful votes
  • Send Message
August 23rd, 2020

Product quality medium but services is not well. You need to reply fast as well as quality of products.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Golden NYC Jewelry ®Official Site?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Golden NYC Jewelry ®Official Site?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business