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The prices are good but the customer service lacks. Clubs I received were as expected, but one of the head covers was for a different club. I wrote the company an email from their website to exchange for the proper head cover and have not received any response at all. There is a lot of competition out there, customer service sets the good ones apart from the average ones. Very disappointed with the lack of communication. I had expected better customer service to remedy a shipping error. Guess they don't care.
I stumbled across this site when I was looking for a new wedge. I found the club I wanted and it was sent to me within the week, can't ask for in a site. Also super easy to navigate through the products and find the model I was looking for. I would definitely recommend this to my golfing buds or anyone else who is wanting a hassle free no frills site.
In a World Golf store looking for reasonable hybrids, found the PowerBilt EX-200 set for $299. Decided to look online and found the same clubs for $170 on this site, free shipping and no tax. Clubs arrived in two days from NC, perfectly packaged, exactly what I ordered. Would order from them again no problems.
This is poor customer service. I work in the customer service field and have now for 10 yrs and I know that 1 person may hear good customer service comments but 10 people will here negative customer service.
I ordered off this website and I had a very plesant experience. I called the number twice and got a nice lady on the phone. Being new to golfing I had rather a lot of questions. The lady could not answer all the questions but she asked me to email the rest of my queries to a more senior person at the site. I wrote an email and got a response in 2 days. I then proceeded to place an order and all in I was very happy with the service
Ordered a Sun Mountain V2 push cart from them online. Went smooth as can be. Got it in 4 days. No problems at all. Stand up company. Recommended.
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We offer a full range of custom made golf clubs made to the exacting standards of the USGA and priced affordably - so everyone can enjoy the game of golf!
Hi Mike,
We are very sorry to hear your experience with us was not what it should be. We take customer service very seriously here at GolfClubs.com. We would love a chance to make this up to you if you would like to give us a call or email us at (800) 391-9332 or sales@golfclubs.com.